Business Details
About
Flooring Store
Beautiful flooring is an expression of you and your home or business. Whether is carpet, hardwood, tile or laminate. Your choice of flooring is an investment as well as a statement. No matter your budget, Phil's Carpets and Flooring Inc can help you select the best flooring. When it comes to installation, we will insure that your new flooring is installed properly, to maximize the life of your new floor. Phil's Carpets and Flooring Inc provides sales and installation of carpets, flooring, LVP and LVT, hardwood and tile, and cabinet sales to residential and commercial customers in the Sevierville, TN area.
Location
Hours
Reviews
4.8
125 reviews
5 stars
116
4 stars
3
3 stars1
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff, particularly highlighting Dee and Eddie for their exceptional service.
Quality of Work
Many reviews noted the high quality of installation and products, with several customers expressing satisfaction with the final results of their flooring projects.
Communication
Customers appreciated the clear and timely communication throughout the process, especially when coordinating projects remotely.
Pricing
Phil's Carpets and Flooring was frequently recognized for offering competitive and reasonable pricing compared to larger retailers.
Installation Issues
Some customers reported issues with installation quality and delays, particularly in larger projects, indicating a need for improved oversight.
- BHBrain HallOct 4, 20255.0Great ppl and awesome service
- LFLyla FrenchJun 16, 20251.0Small bedroom to be recarpeted. Quoted $1200! This is absurd!!!!
- HHHeather HoustonMar 7, 20255.0We used Phil’s to have our carpet re-stretched and they did an excellent job! They were on time and very efficient! We highly recommend them for how easy they are to work with, how well they communicated and the price.
- BGBarbara GablemanJun 28, 20234.0Very helpful in the office but only sent 1 older person to get furniture out of rooms. I didn't want them sliding across my wood floors & scratching them. He also was the lone person to install the carpet in the 3 rooms plus closets, which took all day long. He did a great job installing the padding & carpet. Very pleased with it. We went in to the office to pay the other half of the bill & we were double charged. Didn't notice till we were gone but with a quick phone call, it was remedied.
- JCJames Harris (Capone)Mar 9, 20205.0Great place and good prices
Frequently Asked Questions About Phil's Carpets & Flooring Inc.
What types of flooring does Phil's Carpets & Flooring Inc. offer?
Phil's Carpets & Flooring Inc. offers carpet, hardwood, tile, laminate, LVP, and LVT flooring options as well as cabinet sales.
Where is Phil's Carpets & Flooring Inc. located?
It is located at 120 S Kilby St, Sevierville, TN 37862, USA.
What are the business hours of Phil's Carpets & Flooring Inc.?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment options does Phil's Carpets & Flooring Inc. accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Does Phil's Carpets & Flooring Inc. provide installation services?
Yes, they provide professional installation to ensure maximum life of your new flooring.
What areas does Phil's Carpets & Flooring Inc. serve?
They serve the areas of Gatlinburg, Knoxville, Maryville, Pigeon Forge, and Sevierville in Tennessee.
Which nearby dining options can customers visit around Phil's Carpets & Flooring Inc.?
Customers can enjoy nearby restaurants like Los Paisanos Sabor Hondureño for Latin American cuisine and Barley Station BBQ for barbecue dishes.
What nearby services are available close to Phil's Carpets & Flooring Inc. for customer convenience?
Nearby services include Walgreens pharmacy and convenience store, FedEx for freight and cargo services, and Western Union for money transfers.
Are there any nearby educational institutions close to Phil's Carpets & Flooring Inc.?
Yes, Walter State Community College is located nearby, offering educational opportunities in the Sevierville area.
What types of businesses are near Phil's Carpets & Flooring Inc. that might interest customers?
Nearby businesses include LogHeads Home Center for furniture, Blalocks Wayne Home Center for hardware and appliances, and various beauty salons and bars such as The Man Cave Barbershop and Brook's Place sports bar.