Builders FirstSource
3.513 reviews
Certified by Builders FirstSource • Feb 08, 2026
Business Details
260 Piney Flats Road, Piney Flats, TN
37686, United States
Certified by Builders FirstSource • Feb 08, 2026
(423) 538-8102
Certified by Builders FirstSource • Feb 08, 2026
https://www.bldr.com/
Certified by Builders FirstSource • Feb 08, 2026
About
Certified by Builders FirstSource • Feb 08, 2026
Building Materials SupplierHardware StoreLumber StoreConcrete Product SupplierCountertop StoreFence SupplierDoor SupplierWindow SupplierBuilding Materials Holding Co
Builders FirstSource is the nation's largest building materials supplier. Our Piney Flats TN Truss proudly serves builders, contractors & remodelers in Piney Flats and surrounding East TN Area with their building supply & construction needs.
This facility offers the following building supplies & services: Trusses, Wall Panels and Components, Pro Retail Store, Manufacturing Facility, READY-FRAME®.
Cold weather doesn’t slow us down. Count on fast, reliable service and winter-ready products that help you build smarter. Visit us today to discover why we are known as builders' first choice!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Free parking lotAvailable
Location
Certified by Builders FirstSource • Feb 08, 2026
Hours
Certified by Builders FirstSource • Feb 08, 2026
Reviews
3.5
13 reviews
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1 star
4
- BGBob GrahamDec 18, 20231.0Ordered trusses from BFS for our gambrel roof barn. Trusses were all screwed up and didn’t line up. Required days of extra work to get them to line up by shimming them up and scabbing on material to fix incorrect angles etc. it took 2 1/2 weeks to install these trusses and repair their mistakes. The drawing showed single ply trusses for the center area between the dormers and they sent 3 ply. We ended up having to install 2 ply adding extra time and material expenses. I reached out several times to their customer service to discuss and they refused to reply. Thus I am sharing this and warning anyone to avoid BFS trusses at all cost.
- TRTerry RickerSep 29, 20201.0Experience was solid at first- scheduled delivery multiple times, no show, no call... lack customer service skills . I'm not a home builders, just an average Joe off the streets... might be better for their "important" players.
Frequently Asked Questions About Builders FirstSource
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website.
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What is READY-FRAME®?
It is our pre-cut framing package that makes framing better, faster, safer, and greener. You give us your plans, and we cut everything you need, just how you need it. Learn more at about READY-FRAME on our website.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
How do I open a new account?
To open a new account, please visit a sales representative or credit account manager at your nearest location. You cannot open an account online at this time.
What is BFS return policy?
Please contact your local store or sales representative for return options for your order. We do not allow returns on custom orders.
Does BFS price match?
Pricing is done by our local store managers or sales representatives. You are welcome to bring a competitor’s quote into a local store to determine what options might be available.
If I need assistance with an existing order or warranty claim, what information will I need and who do I contact?
For existing orders that have not yet been delivered, please contact the store or sales representative where you made the purchase.For warranty information, contact our customer service team. You will be asked to provide your contact information, builder information, product information, and a description of the problem.
How do I make a payment on my account and what are the methods?
You can pay your invoice online at MyBFSBuilder if you’ve registered your account there. You can register your account if you haven’t already done so. You can also make a payment at your local store. Our customer service team is not able to receive payments over the phone at this time.
How do I become a carrier for Builders FirstSource?
Fill out the Contact Us form on our website with your details. Our transportation team will review your information and reach out to you directly if they would like to proceed or to request additional information.
How do I inquire about donation requests?
or local charity work, contact the manager at your local store. For larger scale requests, contact our customer service team.
How do I inquire about marketing or partnerships with BFS?
For local projects, contact the manager at your local store. For larger scale efforts, contact our customer service team.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.
What products and services does Builders FirstSource in Piney Flats TN offer?
Builders FirstSource in Piney Flats TN offers building supplies including trusses, wall panels, manufactured components, and plywood & sheathings. They also provide delivery & pickup, truss & EWP design, installation, and a customer portal called myBLDR.
What are the business hours for Builders FirstSource in Piney Flats TN?
The store is open Monday to Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays. It is also closed on major holidays such as Thanksgiving, Christmas, New Year's Day, and others as specified.
How do I open a new account with Builders FirstSource?
To open a new account, visit a sales representative or credit account manager at your nearest Builders FirstSource location as online account opening is not available.
Can I get delivery service for my building materials from Builders FirstSource?
Yes, Builders FirstSource offers delivery and pickup services for building materials at their Piney Flats TN location.
What payment options does Builders FirstSource accept?
They accept various payment methods including American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Invoice, Mastercard, and Visa.
Where is Builders FirstSource located and how can nearby places help me during a visit?
Builders FirstSource is located at 260 Piney Flats Road, Piney Flats, TN 37686. Nearby places such as Ace Hardware and Walgreens can be convenient for additional shopping or pharmacy needs during your visit.
Are there any nearby entertainment or dining options close to Builders FirstSource in Piney Flats?
Yes, nearby options include Ignite TN, a dance club and bar, and McDonald's, a fast food restaurant, which customers can visit before or after their building supply shopping.
How can nearby services like UPS Access Point benefit customers of Builders FirstSource?
The UPS Access Point location nearby offers courier and shipping services, allowing customers to conveniently send or receive packages while visiting Builders FirstSource.
What is READY-FRAME® and is it available at the Piney Flats Builders FirstSource?
READY-FRAME® is a pre-cut framing package that makes framing better, faster, safer, and greener. Builders FirstSource Piney Flats offers this service to cut building materials according to your plans.
How do I contact Builders FirstSource Piney Flats for sales or support?
You can reach them by phone at +1 423-538-8102 or by email at PineyFlatsSales@bldr.com for sales inquiries and support.
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