Business Details
About
Water Softening Equipment Supplier
Family Water Treatment is a trusted, third-generation, family-owned business dedicated to providing top-tier water filtration solutions across Middle Tennessee. With a legacy of excellence, we specialize in the sales, installation, and service of the highest-quality water filtration equipment, ensuring your family enjoys clean, safe water. Our commitment to exceptional customer service and unwavering integrity sets us apart, making us the go-to choice for all your water treatment needs.
Location
Family Water Treatment (Robertson Family Water)
2159 N Thompson Ln a4, Murfreesboro, TN
37129, United States
Hours
Reviews
4.6
163 reviews
5 stars
141
4 stars
3
3 stars1
2 stars
4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and responsive customer service throughout the entire process, from consultation to installation.
Installation Experience
The installation process was frequently described as quick, efficient, and professional, with technicians providing thorough explanations and support.
Water Quality Improvement
Many customers reported significant improvements in water quality, including better taste, reduced soap usage, and positive effects on skin and hair.
Pricing and Transparency
Customers appreciated the competitive pricing and lack of high-pressure sales tactics, noting that the company provided clear information without upselling.
Mixed Feedback on Marketing Tactics
Some customers expressed concerns about the company's marketing strategies, describing them as deceptive or manipulative, which affected their overall perception.
- SFSusan FisherOct 28, 20255.0Love my new system. It’s just what I needed. The two men that did the installation were very helpful and explained everything about the system. I’ve had soft water for years, but knowing I no longer have to worry about forever chemicals gives me peace of mind. I love it for my skin and I think my dogs do too. Thank you Family Water is!
- JVJohn VardamanSep 29, 20255.0Great overall experience and extremely satisfied with water quality after install. Team was on time for both the sales and service appointments. Install was very easy and professional.
- JRJim RuckerSep 17, 20255.0Family Water Treatment and their technician Tate completed our filtration and softening system installation flawlessly. The process was easy and done at the scheduled day and time. Tate was efficient and effectively communicated the process. I highly recommend Family Water Treatment for your water treatment needs.
- JHJeremy and Carol HillSep 16, 20255.0Great customer service. Answered any question I emailed them immediately. Their price for the water softening plus install was almost half of other places I checked. They were professional and no high pressure sale either. The installation was done on time and quickly. They provided information after the installation on how to use it that was easy to understand. I have been enjoying my system for about a week now. I love the way my hair has improved in just this short period. I'm having a good hair day everyday now !!!
- CWChristian WaltonSep 12, 20255.0They offered very sharp on pricing compared to quotes I got from a lot of other companies. Tate who installed our system was great! Very happy I went with Family Water Treatment.
Frequently Asked Questions About Family Water Treatment (Robertson Family Water)
What types of water treatment services does Family Water Treatment offer?
Family Water Treatment specializes in sales, installation, and service of high-quality water filtration equipment to ensure clean and safe water for your family.
Where is Family Water Treatment located?
Family Water Treatment is located at 2159 N Thompson Ln a4, Murfreesboro, TN 37129, USA.
What are the business hours of Family Water Treatment?
The business is open Monday through Friday from 8:00 AM to 4:30 PM and is closed on Saturdays and Sundays.
How can I contact Family Water Treatment for inquiries or support?
You can contact them by phone at +1 615-895-6600 or email at info@robertsonfamilywater.com.
When was Family Water Treatment established?
Family Water Treatment was established in 1973 and has been family-owned for three generations.
Does Family Water Treatment have an online presence where I can learn more?
Yes, they have a website at http://www.familywatertn.com/, a Facebook page, and an Instagram account under the handle familywatertreatmenttn.
What other local businesses are near Family Water Treatment that might interest me?
Nearby businesses include Fast Italian Bikes (motorcycle repair and Italian restaurant), Cycle Concepts (automotive repair), and Hooligan Cycles (motorcycle dealer and repair).
Are there any landscaping services close to Family Water Treatment?
Yes, Green Ventures Landscaping and Southern Creations Landscaping are nearby, offering landscaping and building supply services.
What options are available nearby for pool services?
Care Free Pools and Care Free Pools of Tennessee provide pool cleaning and contractor services near Family Water Treatment.
If I'm visiting Family Water Treatment, what recreational or community places are nearby?
Nearby you can find Harris Riding Academy, which is a sports club and arena, as well as Bill Rice Ranch, a campground and RV park offering community services.