Business Details
About
Backflow PreventionPlumberGrease TrapsWater Heater ServiceEmergency Plumbers
Scott's Plumbing Company has been Knoxville's go-to for commercial and residential plumbing services for over four decades. Our family-owned business has served the community since 1977, bringing dependability and skill to every job. Our team of plumbers is fully licensed, insured, and certified in various areas, including backflow prevention and natural gas piping. We've been proud members of the Plumbing-Heating-Cooling Contractors Association (PHCC) for over 40 years. At Scott's Plumbing Company, we know plumbing issues can happen at any time. That's why we provide 24/7 emergency services and same-day appointments when possible.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.6
176 reviews
5 stars
151
4 stars
7
3 stars0
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and courteousness of the staff, highlighting their punctuality and respectful demeanor.
Quality of Work
Many reviews noted the high quality of work performed, with several customers expressing satisfaction with repairs and installations.
Responsiveness
Scott's Plumbing was frequently commended for their quick response times and ability to address plumbing issues promptly, even during emergencies.
Pricing
While some customers found the pricing reasonable and fair, a few expressed concerns about high costs or unexpected charges.
Customer Service
Overall, customer service received mixed feedback; while many praised the helpfulness of staff, a few reviews mentioned unhelpful interactions.
- SMsarah makinDec 1, 20255.0We had been dealing with a sewer smell for months. Other companys diagnosed the problem and repaired with no resolution. Scott's diagnosed and repaired in the same day and the problem is truly fixed! The men worked hard at finding the issue. It was not an easy fix!
- ECEthan CraigOct 22, 20255.0Lucas from Scott’s Plumbing was very clear cut and his work was great. Replaced my exterior garden faucet with no issues
- JRJohn ROct 5, 20255.0Scott's was highly recommended by a friend and I agree! I had a leak in my yard and Michael came out on a Saturday. I expected it to be long and expensive, but he made the repair in an hour!
- MMmitzi MondaySep 25, 20255.0Great guys, very polite and respectful. Did a great job replacing all the 'guts' in my toilet tank. Right on time with phone call 20 minutes before arrival. No mess left. Will certainly use them again!
- SFStanley FlemingSep 18, 20255.0We have used Scott’s Plumbing at our business several times before. This time we had an issue with our sump pump at our house. Lucas came out to Seymour the same day & made all the repairs to the pump that day. We have been very satisfied with the work performed & price every time. Thank you so much !!!
Frequently Asked Questions About Scott's Plumbing Company
Does Scott's Plumbing offer free estimates?
While we don't provide free estimates, we offer detailed cost assessments based on our extensive plumbing experience. For a service call fee, we'll provide an accurate on-site estimate. If you choose our services, we'll waive the fee for the subsequent visit. Call us at 865-687-2686 for an economical estimate. Our primary goal is your complete satisfaction.
Should I invest in a tankless water heater?
Tankless water heaters can offer benefits, but there are important considerations. The initial cost and installation can be higher, especially if retrofitting is needed. Water hardness can lead to mineral buildup in the heat exchanger, potentially causing efficiency issues and requiring annual maintenance. It's crucial to weigh these factors against the potential advantages before making a decision.
Do you offer any warranties?
We stand behind our work with a one-year labor warranty on all our plumbing services.
Does Scott's Plumbing Company offer free estimates on plumbing services?
Scott's Plumbing does not provide free estimates, but they offer detailed cost assessments for a service call fee which is waived if you proceed with their services.
What are the working hours of Scott's Plumbing Company?
Scott's Plumbing Company operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends, with 24/7 emergency services available.
Does Scott's Plumbing Company provide warranties on their plumbing work?
They provide a one-year labor warranty on all plumbing services to ensure customer satisfaction.
What types of plumbing and related services does Scott's Plumbing Company specialize in?
They specialize in plumbing, sewer installation and repair, water heaters, bathroom remodeling, and related services such as drain clearing, faucet and fixture installation, pipe repair, and water heater maintenance.
Which brands does Scott's Plumbing Company work with for plumbing products?
They work with brands including Navien, A.O. Smith, Wolverine Brass, American Standard, Kohlar, and Zurn Industries.
What payment options are accepted by Scott's Plumbing Company?
Scott's Plumbing accepts American Express, Cash, Check, Discover, Mastercard, and Visa as forms of payment.
Where is Scott's Plumbing Company located?
They are located at 1924 Dutch Valley Dr, Ste 5, Knoxville, TN 37918, USA.
How can someone contact Scott's Plumbing Company?
You can reach them at their main phone number +1 865-224-3335, alternate phone +1 865-687-2686, or via email at scooke@scottsplumbing.net.
What nearby schools are close to Scott's Plumbing Company?
Nearby schools include Volunteer State Virtual Academy and Tennessee Virtual Academy, which provide educational services in the vicinity.
What are some nearby businesses or landmarks near Scott's Plumbing that customers might find useful?
Nearby landmarks and businesses include Rocky Top Apartments for accommodation, Stellar Visions & Sound for event services, and Crockett Creek Beef Jerky if you're interested in local shopping.
Are there any nearby transit or media centers that could help customers locate Scott's Plumbing Company?
Nearby media and broadcasting stations such as B97.5 Knoxville, Wnfz 94.3, and Classic Rock WIMZ FM 103.5 may help customers familiarize themselves with the area around Scott's Plumbing Company.