Pol's Heating and Cooling

4.9
479 reviews

About

Heating ContractorAir Conditioning ContractorAir Quality ConsultantHeating Equipment SupplierAir Duct Cleaning ServiceDrywall & InsulationHVAC Contractor
Here at Pol's Heating and Cooling, we find your solution, (on any budget), to your comfort needs, with 24/7 service. We are rated A+ with the Better Business Bureau and we have a 5 star rating on Google and over 20 years of experience. We pride ourselves on professional, quality work and value our customer's satisfaction. We look forward to working with you!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

Pol's Heating and Cooling
10313 Cogdill Road, Knoxville, TN
37932, United States

Hours

Reviews

4.9
479 reviews
5 stars
472
4 stars
0
3 stars
1
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and professional service provided by Nathan and his team.

Timeliness

Many reviews highlighted the quick response times and prompt service, often with same-day appointments.

Honesty and Integrity

Numerous customers appreciated the honest assessments and transparent pricing, with no pressure to upsell unnecessary services.

Quality of Work

The installation and repair work were frequently described as efficient, professional, and thorough, with many customers expressing satisfaction with the results.

Overall Satisfaction

Overall, customers highly recommend Pol's Heating and Cooling for their HVAC needs, citing exceptional experiences and reliable service.
  • KW
    Kerry Witcher
    5 days ago
    1.0
    No five star review here…terrible experience. Tech tried to charge me almost 3 times what another company is charging for the same part and repair. Went on to tell me the unit, installed in 2019, is really built to last no more than 1-3 years. His advice, since it would be weeks before the over-priced part would come in, was to spend over $10k for a new unit.
  • LB
    Lynn B
    6 days ago
    5.0
    They actually check the system and do maintenance when they come! The pricing on 2 visits a year is very competitive and I have been impressed with the knowledge of the service people. I will continue to use them. I also used them recently to install a new unit upstairs and it went very well.
  • MW
    Melody Woods
    Nov 7, 2025
    5.0
    Technician was very professional and polite. He was on time and got the job done in a timely manner. Pol's installed mt unit and has maintained it for several years.
  • BB
    Butt Butt
    Nov 5, 2025
    5.0
    I have never been so happy with the honesty and knowledge that Nathan had. about fixing my heat pump. Prices were very reasonable and he advised me about my specific unit. Nathan helped to restore my faith in repairmen because they are few and far between.. Thanks Nathan and God Bless
  • CV
    Cliff Vaughan
    Nov 5, 2025
    5.0
    I have multiple rental properties and need quality and prompt HVAC services on an ongoing basis. I had a gas heat system in a home that failed to start when the weather cooled. Nathan came out and diagnosed the problem and ordered parts and in 48 hours the heat system was up and running. Nathan was very knowledgeable about the system and is very professional to work with. I highly recommend Pol's heating and air.

Frequently Asked Questions About Pol's Heating and Cooling

What services does Pol's Heating and Cooling offer?

Pol's Heating and Cooling provides heating, air conditioning, air quality consulting, heating equipment supply, air duct cleaning, drywall and insulation, and HVAC contracting services.

Is Pol's Heating and Cooling available for emergency services?

Yes, Pol's Heating and Cooling offers 24/7 service to address your comfort needs at any time.