John H Coleman Co

4.9
925 reviews

About

HVAC ContractorAir Conditioning ContractorHeating Contractor
John H. Coleman Co. provides cooling, heating, ductless HVAC, water heater, and commercial HVAC services along with electrical and plumbing services to the Knoxville, TN area.

Location

John H Coleman Co
805 Corridor Park BLVD, Knoxville, TN
37932, United States

Hours

Reviews

4.9
925 reviews
5 stars
868
4 stars
33
3 stars
6
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as prompt, courteous, and knowledgeable, providing excellent customer service.

Customer Satisfaction

Many customers express high levels of satisfaction with the service received, often recommending the company to others.

Communication

The company is noted for its effective communication regarding appointments, service details, and follow-ups.

Scheduling Issues

Some customers reported difficulties with scheduling and delays in service appointments.

Quality of Work

While most reviews praise the quality of work, a few customers mentioned concerns about incomplete jobs and the need for follow-up visits.
  • TW
    Tony Woodward
    1 day ago
    5.0
    I have an annual contract with John Coleman company for maintaining my HVAC system. I just had my winter inspection and the inspector found that the capacitor for the motor that runs the fan was providing low voltage. This is important as it could cause that motor to be very slow to start and fail prematurely. I really appreciate that he'd found that and I did have him replace it as he did have it in stock on his truck. The extra time he took to check that capacitor was most appreciated. I found Coleman to be a very good company. They do both a spring and fall inspection and have guided me to maintaining my system with no serious problems.
  • JJ
    J Austin Jennings
    4 days ago
    5.0
    Such a great company. We always feel in good hands with John H. Coleman. Their customer care program is a great value and helps with peace of mind. Justin came to look at our furnace today and assess an issue we were having. Not only was he friendly and professional but he showed me exactly what he was doing and explained the problem that he found.
  • KW
    Kreis Wetherington
    6 days ago
    5.0
    My technician Justin Weld did a great job on my service today. He spotted a couple of HVAC components that were not performing to manufacture specs and replaced them under warranty.
  • GJ
    Greyson Jones
    Dec 18, 2025
    5.0
    Had John come out for an initial diagnosis of the electrical problem, and then Nathan for the followup appointment. Both were prompt and professional, and didn’t want to sell me on services I didn’t need. Would absolutely recommend to anyone in the Knoxville area
  • DP
    David Peterson
    Dec 10, 2025
    1.0
    Robert came out to my mothers house June 20th 2025 to inspect a Navien tankless hot water heater that was leaking enough water to keep a 5’ area wet in her garage. He came out and told her this was normal condensation. And supposedly checked with another technician. (My mom is single and believes professionals) I get back from working abroad 5 days ago and she tells me about the water heater”condensation “ I open the unit up, identify the leak in under a minute. Call Navien, get the entire unit replaced and installed under warranty.

Frequently Asked Questions About John H Coleman Co

Will my pipes freeze in one night?

Yes, pipes can freeze overnight. Freezing can occur in as little as six to eight hours, especially if the outside temperature drops below 32 degrees Fahrenheit and your pipes aren't properly insulated. For more information or assistance with water heaters in the Knoxville area, please don't hesitate to contact us.

How do you unclog a toilet when the water is high?

If your toilet bowl is full, first remove some water to prevent overflow. Then, pour one cup each of baking soda and vinegar down the drain. The resulting chemical reaction should help loosen the clog. For severe blockages, we recommend contacting us for professional toilet and drain cleaning services in Knoxville.