Business Details
About
HandymanFlooring ContractorTile ContractorGeneral ContractorBathroom RemodelerHome Improvement ContractorKitchen RemodelerRemodeling ContractorPainting ContractorDrywall Contractor
Here in Knoxville, y'all know how life goes - the beauty of our city, the warmth of our community, it's easy to let home maintenance slip through the cracks. From that pesky loose drawer to the chipped paint on the porch, and even the bigger headaches like storm damage or a leaky roof, Ace Handyman Services West Knoxville is right here in our corner to keep your home shining like the sun over the Smoky Mountains. We offer a wide range of services, from repairs and installations to cosmetic home upgrades.
Our team of skilled craftsmen takes great pride in helping out our neighbors right here in Knoxville, including West Knoxville, Farragut, and beyond.
Details
- Onsite servicesAvailable
Location
Ace Handyman Services West Knoxville
5204 Kingston Pike, Knoxville, TN
37919, United States
Hours
Reviews
4.8
359 reviews
5 stars
336
4 stars
7
3 stars
6
2 stars4
1 star
6
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and courteousness of the handymen, highlighting their punctuality and respectful demeanor.
Quality of Work
The quality of work performed by the handymen received high marks, with many customers expressing satisfaction with the results and attention to detail.
Communication
Customers appreciated the clear communication from the team, both in scheduling and during the work process, which contributed to a positive experience.
Value for Money
Many reviews noted that the pricing was reasonable and often lower than competitors, with customers feeling they received good value for the services provided.
Repeat Business
Numerous customers indicated they would use Ace Handyman Services again for future projects, reflecting a strong level of satisfaction and trust in the service.
- EEebwilder04296 days ago5.0Drew and Chris both did a fantastic job. Very professional, great communication, and fantastic work and craftsmanship!
- BABetty AronsonNov 10, 20255.0Chris was punctual, polite and helpful. He moved the shelf from one closet to another and installed a clothes hanging bar in the other. 👍🏻
- JDJoseph K DixonNov 7, 20255.0Mitch arrived on time, i showed him the work area and explained my concerns about the cramped space. He got on the project and completed it ahead of schedule and im very happy with the results.
- JSJulie SenatoreNov 6, 20251.0I am writing this review to warn other families to be extremely cautious when dealing with this business. My family's only involvement was to help coordinate services for our in-laws, who were injured at the time and could not manage the details themselves. We acted purely as a point of contact to be helpful during a stressful time. A billing dispute arose where we were incorrectly charged for services provided to our in-laws. When we contacted the business to correct this obvious error, we were met with shocking hostility and unprofessionalism. Instead of reviewing their own records or listening to our explanation, the staff dismissed our legitimate concern as "family drama" and told us to "work it out" ourselves. This response was not only dismissive but completely inappropriate. The situation escalated dramatically when, instead of resolving the billing error, the business threatened to put a lien on our house if we did not pay the bill that wasn't ours. To be threatened in such an aggressive and predatory manner over a charge we are not responsible for is appalling. We were simply trying to help our family, and in return, we were treated like a piggy bank, disrespected, and threatened. This business has demonstrated a complete lack of integrity, compassion, and basic customer service. Their billing practices are questionable, and their dispute resolution process is nonexistent. I would strongly urge any potential customer to find another company that operates with professionalism and ethics. Avoid this business at all costs.
- WSWilliam SkaggsOct 28, 20255.0Chris did a great job on my repairs. I was quoted for a four hour job, and was given a reduction on my bill when he finished 30 minutes early. I would absolutely hire this company again.
Frequently Asked Questions About Ace Handyman Services West Knoxville
Do you provide free estimates?
We always provide free estimates over the phone, especially if it is work that will take 3 days or less. You can also email us photos or submit photos online for a free estimate.
Are your craftsman insured?
Yes, we are licensed, bonded, and insured and our craftsman have completed background checks. Our craftsmen are employees of ours so you and your home are protected.
How much do you charge?
Depends on the project, we estimate each type of project with the craftsman who has that skill set to your particular project.
What services do you provide?
We do over 1,000 projects from tile, drywall, soffit, fascia, gutter cleaning, fence/deck gate repairs, and more. Helping you maintain your home. If isn’t something we do, we have great referrals to specialty contractors that we know, love and trust.
What types of home maintenance services does Ace Handyman Services West Knoxville offer?
They offer over 1,000 projects including drywall repair, bathroom and kitchen remodels, door and floor repair/install, gutter repair, interior painting, fence repair, and carpentry work.
Do you provide free estimates for your services?
Yes, free estimates are provided over the phone or via email/photos online, especially for projects taking 3 days or less.
Are the craftsmen at Ace Handyman Services West Knoxville licensed and insured?
Yes, all craftsmen are licensed, bonded, insured, and have passed background checks. They are employees of the company, ensuring protection for you and your home.
What are your business hours?
The business operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
What payment methods are accepted at Ace Handyman Services West Knoxville?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Ace Handyman Services West Knoxville located?
The service is located at 5204 Kingston Pike, Ste. 27-28, Knoxville, TN 37919.
Which areas does Ace Handyman Services West Knoxville serve?
They serve multiple cities including Bearden, Oak Ridge, Alcoa, Farragut, Hardin Valley, Karns, Knoxville, Lenoir City, and Maryville in Tennessee.
Are there any nearby businesses where I can enjoy a meal before or after my handyman service appointment?
Yes, nearby restaurants include Harvest, By the Tracks Bistro, and The Shrimp Dock - Bearden, TN, which offer American and seafood cuisine.
What nearby businesses could be useful if I'm looking for home-related services or products near Ace Handyman Services?
Nearby businesses include Elder's Ace Hardware-Bearden for hardware supplies, Shelter Insurance for insurance needs, and Tennessee Valley Realty Associates for real estate services.
Are there any local beauty or wellness services close to Ace Handyman Services West Knoxville?
Yes, nearby options include Travis Hair Design and Hairpeace for hair care, DC Bodywork for holistic services, and Skin Solutions for medical spa and beauty treatments.