About
Heating Contractor
Location
Hours
Reviews
4.8
262 reviews
5 stars
238
4 stars
14
3 stars0
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as knowledgeable, professional, and courteous, with many customers expressing high satisfaction with their service.
Communication Issues
Some customers reported poor communication and management during warranty claims and service requests, leading to frustration and loss of trust.
Timeliness
Most reviews highlight prompt service and quick response times, especially during emergencies, contributing to overall customer satisfaction.
Long-term Relationships
Many customers have been loyal to Central City for years, indicating a strong history of satisfaction with their HVAC services.
Mixed Experiences
While many reviews are positive, there are notable negative experiences related to warranty claims and service management that have impacted customer trust.
- MLMickey LaudermilkNov 14, 20255.0Sandra did an excellent job today with my fall service on my HVAC.
- LSLynne SpiresNov 6, 20255.0I just purchased a new HVAC, having used this company in the past all persons with whom I’ve dealt have been professional and extremely personable. Had to have the thermostat tweaked today. The technician, Sandra, was excellent.
- SJSherry JohnsonOct 23, 20255.0Sandra is a very professional technician. She covered everything with us and we were pleased. Sandra is a 5+technician and a plus to the Central Heating and Air Conditioning Team.
- RBRebecca BryantOct 23, 20255.0Sandra was fantastic! She came out at 10:30 pm, saw the problem right away and fixed it! Thank you!!
- DTDonna TysonOct 18, 20255.0I just had my Fall service done and the knowledge and professional from my tech Sandra was great. I highly recommend her and Central City's services for all your HVAC needs
Frequently Asked Questions About Central City Heating & Air Conditioning
What services does Central City Heating & Air Conditioning provide?
Central City Heating & Air Conditioning provides residential and commercial HVAC services.
What are the business hours for Central City Heating & Air Conditioning?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Central City Heating & Air Conditioning located?
The business is located at 121 Oak Dr, Kingston, TN 37763, United States.
How can I contact Central City Heating & Air Conditioning by phone?
You can contact them by phone at +1 865-717-9191.
Since when has Central City Heating & Air Conditioning been in business?
Central City Heating & Air Conditioning was established in 1973.
Is Central City Heating & Air Conditioning available for emergency HVAC services on weekends?
No, the business is closed on Saturdays and Sundays, so weekend services are not available.
Are there convenience stores or places to eat near Central City Heating & Air Conditioning?
Yes, nearby you can find Casey's Good Stop, goodstop by Casey's which offers a pizza restaurant, and Subway for quick dining options.
Where can I purchase propane near Central City Heating & Air Conditioning?
Propane suppliers nearby include AmeriGas Propane, Heritage Propane, and Blue Rhino Propane Exchange.
What recreational activities are available near Central City Heating & Air Conditioning?
Nearby, you can visit the Henley Golf Driving Range for golf activities and the Blue Springs Boat Company for boating and amusement experiences.
Does Central City Heating & Air Conditioning have an online presence where I can find more information?
Yes, they have a Facebook page at https://www.facebook.com/111421082253772 where you can find updates and contact information.