Technicians consistently demonstrated professionalism, knowledge, and courtesy during service visits.
Thoroughness
Customers appreciated the thorough inspections and detailed explanations provided by the technicians.
Customer Service
Many reviews highlighted excellent customer service, with technicians being friendly, helpful, and attentive to customer needs.
Timeliness
Most customers noted that technicians arrived on time and completed their work efficiently.
Value for Money
While many customers were satisfied with the service, a few expressed concerns about pricing being higher than competitors.
BH
Bruce Hilliard
3 days ago
5.0
Bob and Dylan did an excellent job. They came in and made recommendations for a few minor changes that made things go a lot smoother and look a lot better. They installed a new gas line and also installed my ventless gas logs. And they did a tremendous job.
I’ve recommend Tim Ferguson to anyone.
JA
Jayne a
5 days ago
5.0
Kody was so polite and professional. A thorough inspection. Jaylen found the problem causing our central unit to make a really loud roaring noise. Motor needed replacing. Showed us the old one. Fixed it! He did an excellent job of inspecting the unit! Friendly and professional. Can’t recommend this company enough!
SS
Shogunfox
Nov 17, 2025
2.0
Lady on the phone misquoted diagnostic testing which was actually for service call only. This was on Friday. Then on Monday, the service man showed up and explained her mistake to me in person and showed the actual costs of the testings. I was shocked and I told him I had known I would have called others for quotes. Phone call would have him from the trip and saved me from wasting the money. I took off work early for nothing. He was nice enough to say few things about troubleshooting but thats all I got ......for $90. Be sure to ask about ALL diagnostic testings.
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William ROGERS
Nov 17, 2025
5.0
joey is a really top notch tech. he was timely,polite ,proffesional and courteous.explained what i needed and the cause of my heating furnance problem. the price was very reasonal. i also took the seasonal service plan . tim ferguson heating and air are the people to call for hvac and plumbing problems. thanks again joey great job.
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Eric Tubbs
Nov 14, 2025
5.0
Kelly Apuzzo from the Tim Ferguson Electric Team was at my home today for my annual electrical inspection. I had some questions about some issues and she thoroughly discussed them and gave us estimates on repairing them. During the inspection she discussed some issues in the attic and inside of the house! She gave clear reasoning why they needed attention. Once we decided to get the immediate needs repaired she did them in timely manner even with my 4 yr old asking her a 1000 questions!! I would recommend Kelly Apuzzo AND Tim Ferguson Plumbing, Air & Electric for your home service needs. We use their service club for a reasonable monthly rate that gave us a discount for the repairs we needed and these complimentary inspections offer peace of mind. Thank You!