Need the top HVAC, Plumbing or electrical company in Memphis for your home or business? We provide plumbing, air conditioning, heating and electrical services for the entire Mid-South Area, including Germantown, Collierville, Arlington, Lakeland, Olive Branch, Southaven and more. Let our family serve your family.
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Choate's Air Conditioning, Heating, Plumbing And Electrical
Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Many customers appreciated the friendly and helpful nature of the staff, with several mentioning excellent communication.
Quality of Work
The quality of service provided is frequently praised, with technicians effectively diagnosing and resolving issues.
Timeliness
Customers noted prompt service, with many technicians arriving on time and completing work efficiently.
Pricing Concerns
Some reviews mentioned dissatisfaction with pricing, indicating that some felt costs were high or not clearly communicated.
PT
Pam Trim
4 days ago
5.0
We had Choates replace our HVAC system. They were very professional, fast, and friendly.
LB
Lucy Blackwell
Dec 29, 2025
5.0
Brandon, Patrick & the other 2 men were just great. They explained exactly they were doing & made sure I understood. I would be happy to have them in my home anytime.
JJ
Jason Jenkins
Dec 24, 2025
1.0
Predatory sales tactics so you better be prepared to pay 4 times the average price. Quoted at the lowest a 4000 repair and recommended full replacements of everything for 31,000. I had a second and third quote and ended up paying 385 dollars and my furnace was fixed and has been working great for 30 days. What would you rather pay 385 or 31,000?
These guys are crooks and thats being kind!
DL
Doreen L
Dec 24, 2025
1.0
After getting another opinion, our furnaces do not need replacing. They are in great shape.
The one furnace just needed a new board. The other furnace just needed the fan speed to be adjusted.
Total repair all in... $385.
It was totally inappropriate and unethical to suggest new equipment to the tune of $31,000
Please cancel our Family Plan effectively immediately.
We are beyond dissatisfied. We paid multiple $99 service call fees for the upstairs furnace and were initially told it was the hot surface ignitor. It wasn't. Then were quoted $1600 for a new board. 4 times as much as it actually cost.
We were also told the main floor furnace needed to be replaced. It was a simple fan adjustment.
We expect some sort of reimbursement for tbe erroneous service charges, for wasting our time, and trying to sell is $31k of unnecessary equipment.
We will no longer be using Choates. And you can believe none of our neighbors will either.
This is the type of predatory behavior that gives free market Capitalism a bad name.
Jason and Doreen Jenkins
AG
Alene Greene
Dec 9, 2025
5.0
Thomas Chism is an excellent electrician. He installed a ceiling fan and outlets behind my TV. You can’t tell any work has been completed in my home today. You can tell Thomas is very knowledgeable about his craft. And most importantly, he loves what he does and that is shown in his work. The world needs more people like Thomas. Keep up the good work! Happy holidays and stay safe!
Frequently Asked Questions About Choate's Air Conditioning, Heating, Plumbing And Electrical
Why Does Indoor Air Quality Matter?
Data from the Environmental Protection Agency shows that air inside of homes and other buildings can be drastically more polluted than outdoor air, including the air of the world’s largest cities! Since most people spend the majority of their live’s inside, it’s extremely important to make sure you aren’t breathing in polluted air, chemicals and allergens all day and all night long.
Do I Need a Programmable Thermostat?
If your household is constantly busy and on the move, a programmable thermostat is a very good investment. They allow you to program your thermostat at different temperatures that will automatically change throughout the day. This means cost savings on energy in your pocket.
What About a Zoned Thermostat?
If you find that the difference between the upstairs temperature and the rest of your house during the summer and winter months is too unbearable, we recommend a zone thermostat. These work by allowing you to control how much cooling or heating goes into certain parts of your home. This allows you to control the comfort of your home.
How Do I Improve Humidity Levels in My Home?
If you have an older home and have not updated the equipment and have leaky ductwork, the air in your home may be impacted. Lack of updated or maintained equipment can make the air too dry in the winter or too humid in the summer, leaving you and your family dealing with uncomfortable settings and even sleepless nights.
When the air is too dry it can even damage your furniture and the woodwork of your home in addition to leaving you with dry, itchy skin. To fix these problems and discomfort, we recommend using a bypass humidifier if your home gets too dry in the winter and a dehumidifier for the those sticky summer days.
What’s the Cause of Indoor Air Problems?
Data shows that most indoor air pollution comes from materials that release particles or gases into the air, including:
• Combustion Sources: Tobacco products, coal, oil, gas, kerosene, wood and so on
• Building Materials: Deteriorating insulation that contains asbestos, wet carpet.
• Home Furnishings: Furniture and cabinets made out of pressed wood
• Household Products: Anything you use in the home that has chemicals in it can impact your air quality. This includes cleaning products, personal care products, air fresheners, paint strippers and maintenance products.
• HVAC System: Central heating and cooling systems that aren’t properly maintained and repaired.
• Outside Sources: Any pesticides that are used outdoors that contain radon can impact your indoor air.
Can a UV Light Improve the Air Quality in My House?
Yes! The use of a specialized ultraviolet air treatment system that is placed in the return air ductwork and by the indoor cooling coil can help improve your home or office building’s air quality. It works by continuously emitting a high intensity UV energy. This energy kills a very high percentage of the airborne bacteria and germs that pass over the UV light field located inside of the ductwork. When you place another UV light next to the indoor cooling coil, it works to eliminate the growth of mold, mildew and other contaminants.
What services does Choate's Air Conditioning, Heating, Plumbing And Electrical provide?
They offer plumbing, air conditioning, heating, and electrical services for homes and businesses in the Mid-South area.
Which areas does Choate's Air Conditioning, Heating, Plumbing And Electrical serve?
They serve the entire Mid-South area, including Germantown, Collierville, Arlington, Lakeland, Olive Branch, Southaven, and more.
Are Choate's services available every day?
Yes, they are open 24 hours a day, 7 days a week to serve customers.
Does Choate's Air Conditioning, Heating, Plumbing And Electrical offer online estimates?
Yes, they provide online estimates to customers.
What brands does Choate's use for their HVAC and plumbing services?
They work with brands including Bosh, Carrier, Generac, Honeywell, Lennox, Navient, Rheem, and Rinnai.
How can I schedule a service appointment?
You can request information or schedule service through their website at https://choateshvac.com/request-info/.
What payment methods does Choate's accept?
They accept American Express, Check, Discover, Financing, Invoice, Mastercard, and Visa payments.
Why is indoor air quality important according to Choate's FAQs?
Indoor air can be more polluted than outdoor air, and since people spend most time indoors, it's important to avoid breathing polluted air, chemicals, and allergens.
What nearby places can help me find Choate's Air Conditioning, Heating, Plumbing And Electrical in Collierville?
Nearby places include Philips Emergency Lighting, Public Storage, Simply Self Storage - Collierville/Mt. Pleasant Rd, and Integrity Plumbing 901 which can help locate their address on Mt. Pleasant Road.
What attractions or amenities are near Choate's location for visitors to enjoy?
Visitors can enjoy nearby parks like Suggs Park and Collierville Dog Park, or visit Hook Point Brewing for dining and brewery experience.
Are there fitness centers near Choate's location for customers to visit?
Yes, gyms such as CrossFit Collierville, Elite Level Performance, and Viper are near their location for fitness activities before or after service visits.