Choate's Air Conditioning, Heating, Plumbing And Electrical

4.8
5511 reviews

About

HVAC ContractorAir Conditioning ContractorHeating ContractorPlumberSewer & Drain CleaningSewer Cleaning CompanyWater Heater SalesWater Heater ServiceAir Duct Cleaning ServiceElectrician
Need the top HVAC, Plumbing or electrical company in Memphis for your home or business? We provide plumbing, air conditioning, heating and electrical services for the entire Mid-South Area, including Germantown, Collierville, Arlington, Lakeland, Olive Branch, Southaven and more. Let our family serve your family.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable
  • Wheelchair accessible restroomAvailable

Location

Choate's Air Conditioning, Heating, Plumbing And Electrical
236 S Mt. Pleasant Road, Collierville, TN
38017, United States

Hours

Reviews

4.8
5,511 reviews
5 stars
5,095
4 stars
232
3 stars
41
2 stars
27
1 star
116

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Customer Service

Many customers appreciated the friendly and helpful nature of the staff, with several mentioning excellent communication.

Quality of Work

The quality of service provided is frequently praised, with technicians effectively diagnosing and resolving issues.

Timeliness

Customers noted prompt service, with many technicians arriving on time and completing work efficiently.

Pricing Concerns

Some reviews mentioned dissatisfaction with pricing, indicating that some felt costs were high or not clearly communicated.
  • PT
    Pam Trim
    4 days ago
    5.0
    We had Choates replace our HVAC system. They were very professional, fast, and friendly.
  • LB
    Lucy Blackwell
    Dec 29, 2025
    5.0
    Brandon, Patrick & the other 2 men were just great. They explained exactly they were doing & made sure I understood. I would be happy to have them in my home anytime.
  • JJ
    Jason Jenkins
    Dec 24, 2025
    1.0
    Predatory sales tactics so you better be prepared to pay 4 times the average price. Quoted at the lowest a 4000 repair and recommended full replacements of everything for 31,000. I had a second and third quote and ended up paying 385 dollars and my furnace was fixed and has been working great for 30 days. What would you rather pay 385 or 31,000? These guys are crooks and thats being kind!
  • DL
    Doreen L
    Dec 24, 2025
    1.0
    After getting another opinion, our furnaces do not need replacing. They are in great shape. The one furnace just needed a new board. The other furnace just needed the fan speed to be adjusted. Total repair all in... $385. It was totally inappropriate and unethical to suggest new equipment to the tune of $31,000 Please cancel our Family Plan effectively immediately. We are beyond dissatisfied. We paid multiple $99 service call fees for the upstairs furnace and were initially told it was the hot surface ignitor. It wasn't. Then were quoted $1600 for a new board. 4 times as much as it actually cost. We were also told the main floor furnace needed to be replaced. It was a simple fan adjustment. We expect some sort of reimbursement for tbe erroneous service charges, for wasting our time, and trying to sell is $31k of unnecessary equipment. We will no longer be using Choates. And you can believe none of our neighbors will either. This is the type of predatory behavior that gives free market Capitalism a bad name. Jason and Doreen Jenkins
  • AG
    Alene Greene
    Dec 9, 2025
    5.0
    Thomas Chism is an excellent electrician. He installed a ceiling fan and outlets behind my TV. You can’t tell any work has been completed in my home today. You can tell Thomas is very knowledgeable about his craft. And most importantly, he loves what he does and that is shown in his work. The world needs more people like Thomas. Keep up the good work! Happy holidays and stay safe!

Frequently Asked Questions About Choate's Air Conditioning, Heating, Plumbing And Electrical

Why Does Indoor Air Quality Matter?

Data from the Environmental Protection Agency shows that air inside of homes and other buildings can be drastically more polluted than outdoor air, including the air of the world’s largest cities! Since most people spend the majority of their live’s inside, it’s extremely important to make sure you aren’t breathing in polluted air, chemicals and allergens all day and all night long.

Do I Need a Programmable Thermostat?

If your household is constantly busy and on the move, a programmable thermostat is a very good investment. They allow you to program your thermostat at different temperatures that will automatically change throughout the day. This means cost savings on energy in your pocket.