Business Details
About
Handyman
Elder’s Ace Hardware is a family owned, locally run group of neighborhood hardware stores that serve the East Tennessee, North Georgia and Western North Carolina regions. We’ve been part of many of these communities since 1969, and we are privileged to be your neighbors. Our mission is simple: We aspire to be our community’s most helpful and trusted retail team by consistently pleasing each customer. You can expect this level of service in our retail stores as well as from our Ace Handyman Service.
Location
Elder's Ace Handyman Services Cleveland
2328 Georgetown Rd NW, Cleveland, TN
37311, United States
Hours
Reviews
4.9
331 reviews
5 stars
315
4 stars2
3 stars2
2 stars
7
1 star
5
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and expertise of the technicians, particularly Curtis and Fawn.
Quality of Work
The quality of work performed by the handyman services received high marks, with many customers expressing satisfaction with the results.
Communication
Technicians were noted for their good communication skills, keeping customers informed about the progress and details of the work.
Punctuality
Timeliness was frequently mentioned, with many reviews highlighting that technicians arrived on time for their appointments.
Customer Service
Overall customer service was well-received, with many customers appreciating the friendly and helpful demeanor of the staff.
- SBSharon BurgerNov 14, 20255.0Curtis and Logan certainly transformed our shed as they replaced siding and added new paint. Their attention to details including neatness of work area was much appreciated. Everything looks great and we are very pleased. Would not hesitate to use them again.
- LSLaura SharpNov 12, 20255.0Curtis did a great job replacing the crawlspace door. He arrived on time and was pleasant and friendly. I won’t hesitate to use Ace Handyman Services in the future.
- RGRandy GosellNov 11, 20255.0Curtis did a great job. Very professional, did job as I requested and cleaned up when he was done. I would definitely recommend Ace Handyman Service to everyone.
- DPdwain pyeattNov 7, 20255.0Curtis was on time, thorough, expert, focused on doing it right AND saving the customer money. Great communication from the office before the appointment. Curtis messaged his imminent arrival (with his picture - safety element). I was impressed by the fact that Curtis was an employee of Elder, not an independent contractor. That means that Elder was willing to bear responsibility for the work.
- UWUdella WalkerNov 5, 20255.0Chris and Logan were prompt and professional. They were able to do the work in half the time at half the expected cost! I highly recommend Ace Handyman Services.
Frequently Asked Questions About Elder's Ace Handyman Services Cleveland
Do you provide free estimates?
We always provide free estimates over the phone, especially if it is work that will take 3 days or less. You can also email us photos or submit photos online for a free estimate. We will come out for a free estimate if it is work that we are capable of and we are not booked too far out. If we are really booked up during our busy season, we charge a nominal fee and then credit it back to you if you book the job.
Are your craftsman insured?
Yes, we are licensed, bonded, and insured and our craftsman have completed background checks. Our craftsmen are employees of ours so you and your home are protected.
How much do you charge?
Depends on the project, we estimate each type of project with the craftsman who has that skill set to your particular project.
What services do you provide?
We do over 1,000 projects from tile, plumbing, electrical, drywall, soffit, fascia, gutter cleaning, fence/deck gate repairs. Helping you maintain your home. If isn’t something we do, we have great referrals to specialty contractors that we know, love and trust.
What types of projects does Elder's Ace Handyman Services Cleveland handle?
They manage over 1,000 projects including tile, plumbing, electrical, drywall, soffit, fascia, gutter cleaning, fence/deck gate repairs, and more. If they don’t perform a service, they provide trusted referrals.
Do you provide free estimates for handyman services?
Yes, free phone estimates are available for projects taking three days or less. Photos can be emailed or submitted online. In some cases, they come out for free estimates depending on availability.
Are your handyman craftsmen insured and background checked?
Yes, they're licensed, bonded, insured, and have completed background checks, offering protection to you and your home.
How does pricing work for your handyman services?
Pricing depends on the project and is estimated by a craftsman skilled in the specific area required for your project.
What are the operating hours of Elder's Ace Handyman Services Cleveland?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What payment options are accepted at Elder's Ace Handyman Services Cleveland?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Elder's Ace Handyman Services Cleveland located?
Their address is 2328 Georgetown Rd NW, Suite B, Cleveland, TN 37311, USA.
Are there nearby places I can visit before or after my appointment?
Yes, nearby places include Pottery and More featuring the Hope Gallery for arts and shopping, Beer Thirty At Jake's Place for dining and entertainment, and Georgetown Wine & Spirits for drinks. These offer great opportunities to explore the neighborhood.
Can I find pet services close to Elder's Ace Handyman Services Cleveland?
Yes, Canine Clips Dog Grooming Shop is nearby, offering pet grooming and pet sitting services for your convenience.
How can I contact Elder's Ace Handyman Services Cleveland for inquiries or appointments?
You can call them at +1 423-438-3532 or email elders@acehandymanservices.com. They also have a Facebook page at https://www.facebook.com/AHSEldersCleveland/.