Business Details
About
HVAC ContractorAir Conditioning ContractorHeating Contractor
Malone Heat & Air, Inc provides AC services, air quality services, dual fuel HVAC systems, ductwork services, and more to Chattanooga, TN and North Georgia.
Location
Hours
Reviews
4.8
1,192 reviews
5 stars
1,101
4 stars
31
3 stars3
2 stars12
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the technicians for being knowledgeable, professional, and efficient in diagnosing and fixing HVAC issues.
Customer Experience
Many reviews highlighted the friendly and courteous nature of the staff, contributing to a positive overall experience.
Response Time
Customers frequently noted the quick response times for service requests, often receiving same-day service.
Trustworthiness
Several customers expressed confidence in Malone Heat & Air's honesty and transparency, appreciating that they do not upsell unnecessary services.
Inconsistency Issues
A few customers reported negative experiences related to misdiagnoses and poor communication regarding service and parts availability.
- BSBill SatchwellJan 4, 20265.0I received multiple referrals for different HVAC companies to handle a potential gas leak. Malone was the only one that came from all 3 sources. And they were right. Tyler came out Saturday evening and took care of me, answered all my questions and gave me additional info regarding gas heating. Being new to Tenn and gas heating, this was extremely helpful. If/When the need comes up, I'll be contacting Malone Heat & Air for any needed work.
- BBBob BelvinDec 22, 20255.0I'd want Chris any time.
- JCJo CokeDec 17, 20255.0Chris was knowledgeable and patient with my problem. He solved it immediately and explained it fully to me. Excellent service.
- KCkathy chapmanDec 15, 20255.0very efficient, went beyond and friendly
- RBRichard BanksDec 14, 20255.0Dakota is a great service person. On inspection trip he identified a major problem with our hvac unit. Then on a cold, windy day spent hours replacing a major part of he was quick to explain everything. Hope he's our service man next time.
Frequently Asked Questions About Malone Heat & Air, Inc
How long does a service call take?
The duration of a service call varies depending on the specific issue. We offer same-day service calls to address your heating and cooling needs promptly. For more information or to schedule a service, please contact Malone Heat & Air, Inc.
Do you have financing options available?
Yes, we offer financing options to help make your HVAC services more affordable. It's worth noting that the average lifespan of most air conditioning units is between 15 to 20 years, according to HomeAdvisor. For more details on our financing options or to discuss your heating and cooling needs, please reach out to us.
Do you offer same-day estimates?
Yes, we provide same-day estimates for both AC repair and furnace replacement services. To receive a timely estimate for your HVAC needs, please give us a call today.
What services does Malone Heat & Air, Inc provide?
Malone Heat & Air, Inc offers AC services, air quality services, dual fuel HVAC systems, ductwork services, and more in Chattanooga, TN and North Georgia.
Are same-day service calls available at Malone Heat & Air, Inc?
Yes, they offer same-day service calls to promptly address your heating and cooling needs.
Does Malone Heat & Air, Inc offer financing options for HVAC services?
Yes, financing options are available to help make HVAC services more affordable. Contact them for more details.
Can I get a same-day estimate for AC repair or furnace replacement?
Yes, Malone Heat & Air, Inc provides same-day estimates for AC repair and furnace replacement services.
What are the business hours of Malone Heat & Air, Inc?
The business is open 24 hours a day, 7 days a week, with 24/7 emergency service available.
What payment methods are accepted at Malone Heat & Air, Inc?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
How long has Malone Heat & Air, Inc been established?
Malone Heat & Air, Inc has been established since 1985.
Which organizations is Malone Heat & Air, Inc associated with?
They are associated with Better Business Bureau, Services Select, North Georgia Chamber of Commerce, and Chattanooga Chamber of Commerce.
What nearby places can I visit before or after servicing at Malone Heat & Air, Inc?
You can visit El Solecito Cafe for breakfast or brunch, C&W Cafe for Southern and American cuisine, or check out the Worldwide Missionary Movement church nearby.
Are there transportation options near Malone Heat & Air, Inc to help customers get to the business?
Yes, Millennium Taxi and Transportation services are nearby, providing convenient travel options to reach Malone Heat & Air, Inc.