Malone Heat & Air, Inc

4.8
1192 reviews

About

HVAC ContractorAir Conditioning ContractorHeating Contractor
Malone Heat & Air, Inc provides AC services, air quality services, dual fuel HVAC systems, ductwork services, and more to Chattanooga, TN and North Georgia.

Location

Malone Heat & Air, Inc
2021 Watauga Street, Chattanooga, TN
37404, United States

Hours

Reviews

4.8
1,192 reviews
5 stars
1,101
4 stars
31
3 stars
3
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Most customers praised the technicians for being knowledgeable, professional, and efficient in diagnosing and fixing HVAC issues.

Customer Experience

Many reviews highlighted the friendly and courteous nature of the staff, contributing to a positive overall experience.

Response Time

Customers frequently noted the quick response times for service requests, often receiving same-day service.

Trustworthiness

Several customers expressed confidence in Malone Heat & Air's honesty and transparency, appreciating that they do not upsell unnecessary services.

Inconsistency Issues

A few customers reported negative experiences related to misdiagnoses and poor communication regarding service and parts availability.
  • BS
    Bill Satchwell
    Jan 4, 2026
    5.0
    I received multiple referrals for different HVAC companies to handle a potential gas leak. Malone was the only one that came from all 3 sources. And they were right. Tyler came out Saturday evening and took care of me, answered all my questions and gave me additional info regarding gas heating. Being new to Tenn and gas heating, this was extremely helpful. If/When the need comes up, I'll be contacting Malone Heat & Air for any needed work.
  • BB
    Bob Belvin
    Dec 22, 2025
    5.0
    I'd want Chris any time.
  • JC
    Jo Coke
    Dec 17, 2025
    5.0
    Chris was knowledgeable and patient with my problem. He solved it immediately and explained it fully to me. Excellent service.
  • KC
    kathy chapman
    Dec 15, 2025
    5.0
    very efficient, went beyond and friendly
  • RB
    Richard Banks
    Dec 14, 2025
    5.0
    Dakota is a great service person. On inspection trip he identified a major problem with our hvac unit. Then on a cold, windy day spent hours replacing a major part of he was quick to explain everything. Hope he's our service man next time.

Frequently Asked Questions About Malone Heat & Air, Inc

How long does a service call take?

The duration of a service call varies depending on the specific issue. We offer same-day service calls to address your heating and cooling needs promptly. For more information or to schedule a service, please contact Malone Heat & Air, Inc.

Do you have financing options available?

Yes, we offer financing options to help make your HVAC services more affordable. It's worth noting that the average lifespan of most air conditioning units is between 15 to 20 years, according to HomeAdvisor. For more details on our financing options or to discuss your heating and cooling needs, please reach out to us.