Guardian Plumbing and Heating

4.8
731 reviews

About

HVAC ContractorPlumberStorage BatteriesAir Conditioning ContractorHeating ContractorEmergency PlumbersSewer & Drain CleaningWater Heater SalesWater Heater ServiceWater Softening Equipment Supplier
"Welcome to Guardian Plumbing and Heating – where family, tradition, and innovation come together to keep you comfortable year-round! Meet the dynamic duo behind Guardian: Brothers Blaine and Joey Stephan. Plumbing and heating run in their blood. Their dad, Harold Stephan, has been a pillar of the industry since the late 1970s. The brothers literally grew up in the business, tinkering with pipes in the sandbox, helping Dad with late-night ductwork, and even tagging along on trips to wholesalers (diaper bag in tow!). As they grew older, their roles evolved. They managed inventory and trained new team members after school. Harold had a philosophy - "I can't send you all to university, but I can give you a trade that'll open doors to any path you choose." Blaine and Joey took that wisdom to heart, earning their plumbing and gas fitting tickets fresh out of high school. Joey even hustled his way through trade school before graduation! Fast forward to August 2010: Blaine and Joey set out to raise the bar for service in Lloydminster and its surrounding areas by founding Guardian Plumbing and Heating. They began with just themselves and their incredibly supportive wives, Elisa and Melissa, working out of Blaine's kitchen. Their dream? To create a company that empowered customers to choose the best solutions, not just the bare minimum to pass inspection. In 2012, they moved into the old School Division office at 5411 50th Ave, converting parts of the building into warehouse and shop space. By December, they were in a brand-new location at 3710 52nd Street Close, Lloydminster, and their team had grown to over 30 employees. Over the past 13 years, they've trained numerous technicians, assembled the best team, and are always prepared to tackle any situation. At Guardian, we thrive on problem-solving and offering top-notch solutions. Our commitment to excellence extends to our community involvement as well. Our Mission: Building trust and integrity through lifetime partnerships that meet our customers' needs. We deliver a WOW experience with honesty, fairness, exceptional technical knowledge, reliable products, and a commitment to excellence. Our Vision: To protect our customers from the unexpected through innovative solutions. Our Core Values: - Wow Experience - Dedication - Teamwork - Family We're committed to creating 5-star experiences for our customers, and we offer even more than plumbing and heating. We're your go-to for spray foam, custom off-grid solutions, and the world's most efficient grain dryers. Thank you for choosing Guardian Plumbing and Heating. We're here to keep you comfortable, whatever the weather.

Location

Guardian Plumbing and Heating
3710 52 Street Close, Lloydminster, SK
S9V 2G9, Canada

Hours

Reviews

4.8
731 reviews
5 stars
662
4 stars
41
3 stars
4
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, friendliness, and efficiency of technicians, particularly highlighting Scott and Will for their thorough inspections and clear explanations.

Response Time

Many reviews noted the quick response times, especially for emergency calls, with technicians often arriving within an hour.

Customer Care

Overall, customers felt valued and appreciated the detailed communication regarding services and options, contributing to a sense of trust in the company.

Pricing Concerns

Some customers expressed dissatisfaction with perceived high costs and hidden fees, indicating a need for clearer pricing practices.

Membership Benefits

Several customers mentioned the value of the Guardian Protection Membership, appreciating the peace of mind and benefits it provided.
  • LL
    Laurie
    Nov 17, 2025
    5.0
    My furnace quit on a Thursday night. I called around to a couple of places and they told me because I wasn’t a customer that they couldn’t come out for a couple of weeks one said. I called guardian plumbing and heating and the lady said they would come out the same afternoon. I got a call at 11:00 that said they were on the way out. Scott and Phillip came out and fixed my furnace in record time. They were honest and professional and I would highly recommend them and guardian to anyone. Thanks, guys!!
  • JN
    Jessica Nordstrom
    Nov 14, 2025
    5.0
    Scott and Philip were able to come a day earlier than scheduled which was super helpful plus it wasn’t a very long wait to get scheduled in! They were informative of the steps they needed to take to diagnose and fix our septic issue! They were very respectful, polite and professional. They went above and beyond with their services by offering a membership with their company and the services were completed in a timely manner! I Highly recommend Guardian Plumbing and Heating Services!
  • MM
    Michael Martel
    Nov 14, 2025
    5.0
    I was very happy with Guardian plumbing ( Scott Walker in particular). He explained everything very well about what needed to be done, gave us good options. He worked fast and efficiently, he was done earlier than expected. He cleaned up after himself and put everything back. I was very happy. Thanks Guardian.
  • RB
    rachael baker
    Nov 9, 2025
    5.0
    Furnace went when I got home from work .I called right away , it wasnt an emergency for me , but i did explain i had to work the next day so they had there tech come as early as possible. I really appreciate that . Aaron came and did a inspection. He explained everything in terms that I could understand, for that im so grateful. Prices are reasonably and the customer service from the phone to the call out were expectional. I would recommend being in customer service for 32 years myself this means alot .
  • AH
    Andrew Wood (Epic Holiday)
    Oct 28, 2025
    5.0
    We recently had Guardian out to do a service on our furnace with the approaching winter ahead of us, and as always they offered top tier service. Our technician Scott was efficient and very thorough with his inspection and was even able to address an issue that we have been dealing with for a few years. Knowing that we have the Guardian team available if we ever have a concern or emergency does bring a sense of comfort. Thanks Gaurdian!

Frequently Asked Questions About Guardian Plumbing and Heating

What services does Guardian Plumbing and Heating offer?

Guardian Plumbing and Heating offers plumbing and heating services including HVAC contracting, emergency plumbing, sewer and drain cleaning, water heater sales and service, water softening equipment, spray foam, custom off-grid solutions, and efficient grain dryers.

Where is Guardian Plumbing and Heating located?

Guardian Plumbing and Heating is located at 3710 52 Street Close, Lloydminster, SK, S9V 2G9, Canada.