Business Details
About
PlumberHVAC ContractorHeating ContractorAir Conditioning Contractor
Wolff’s Plumbing & Heating, Inc provides vital service for your plumbing, heating, and cooling systems throughout the northern part of the Black Hills area in South Dakota and Wyoming.
Details
- Credit cardAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
278 reviews
5 stars
245
4 stars
12
3 stars1
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, punctuality, and expertise in their work.
Customer Service
While many customers praised the service, there were notable complaints about a rude receptionist and poor communication.
Efficiency
Customers frequently highlighted the quick response times and efficient service provided by the technicians.
Quality of Work
The quality of repairs and installations was highly rated, with many customers expressing satisfaction with the results.
- TLTravis LillieDec 31, 20251.0Very disappointing experiences over the years with this company. They are not very prompt, refuse to get on a flat roof when theres a little wind or snow and poor communication. We will be using a different company going forward.
- AHA HDec 2, 20255.0Very responsive and professional. Fixed several issues in the house and explained the process/reasoning as to why stuff needed to be done. I would trust them again if anything needs to be fixed.
- JTJill TrohkimoinenNov 24, 20255.0Scott and Todd came out promptly to take care of a leak in my basement. They were both very professional and efficient. I would recommend them to anyone looking for a plumber.
- JWJill WestendorfOct 9, 20255.0Awesome guys! They knew what they were doing, showed up at 8am on the dot, excellent job. Very happy.
- JJJames JacobsonSep 8, 20251.0Terrible communication and really rude receptionist. Simple calm questions are met with attitude. We’ve paid after hours pricing multiple times and they won’t come back and fix ac unit. They said they can’t help us after we’ve paid them a ton of money and even willing to pay more. Pretty horrible customer service.
Frequently Asked Questions About Wolff's Plumbing & Heating, Inc.
I have a high water bill. How can I fix this?
One common cause of unexpectedly high water bills is a faulty toilet flap that allows water to continuously run into the bowl after flushing. We recommend inspecting your toilet's water flap to ensure it's functioning correctly. For more information or assistance, please contact our plumbing professionals.
I'm not getting good airflow from my heating and air conditioning. What can I do about this?
To maintain optimal airflow in your HVAC system, it's important to check your filter monthly. Generally, we recommend replacing the filter every three months, depending on its size, to ensure system efficiency. If you're experiencing issues with your heating or cooling system, our HVAC repair specialists are available to assist you. Please contact us for further information.
Do you provide free estimates?
We offer complimentary estimates for major replacement projects and remodels. For routine service calls, a dispatch fee is required to diagnose the issue. Please contact our office to discuss your specific needs and schedule an appointment with our experienced technicians.
Are you licensed and insured?
Our company is fully licensed and insured to provide a wide range of services, including water heater repair and air conditioning replacement. For more details about our qualifications or services, please don't hesitate to contact us.
Do you provide emergency services?
We offer emergency plumbing and heating services on weekends between 8:00 a.m. and 8:00 p.m. to address urgent issues. If you require emergency air conditioning service during these hours, please contact Wolff's Plumbing & Heating, Inc. immediately.
I have a major leak. What can I do?
In the event of a major leak, we strongly advise turning off your main water supply immediately to prevent further damage. This should be done before the issue can be properly addressed. Our team is equipped to handle various plumbing emergencies, including sink repairs and water heater issues. Please contact us for prompt assistance.
Do you offer warranties?
We provide a one-year warranty on all labor and parts, which is in addition to the manufacturer's warranty on the products we install. For more information about our warranty coverage, including services such as boiler repair, please contact our office.
What minimum temperature should I set my thermostat at for winter or vacation?
To prevent potential damage to your home's plumbing and heating systems, we recommend maintaining your furnace temperature at a minimum of 65 degrees Fahrenheit at all times, especially during winter months or when you're away on vacation. If you have any questions about temperature settings or HVAC maintenance, our air conditioning experts are available to assist you.
What size HVAC system do I need?
The appropriate HVAC system size varies depending on your specific property characteristics and location. We recommend scheduling a personalized assessment with our team to determine the most suitable HVAC system for your needs. According to IBISWorld, the HVAC industry is projected to reach $156.2 billion in revenue by 2025, highlighting the importance of choosing the right HVAC contractor. Please contact our experienced HVAC professionals to discuss your requirements.
What causes high water bills and how can I fix them?
A common cause of high water bills is a faulty toilet flap that allows water to run continuously after flushing. Inspect your toilet's water flap and contact our plumbing professionals for assistance.
How can I improve airflow from my heating and air conditioning system?
Check your HVAC filter monthly and replace it every three months to maintain optimal airflow. Contact our HVAC repair specialists if you experience ongoing issues.
Do you provide free estimates for your services?
We offer complimentary estimates for major replacement projects and remodels. Routine service calls require a dispatch fee for diagnosis. Please contact our office to schedule an appointment.
Are Wolff's Plumbing & Heating, Inc. licensed and insured?
Yes, our company is fully licensed and insured for a wide range of services including water heater repair and air conditioning replacement.
What are your emergency service hours?
Emergency plumbing and heating services are available on weekends from 8:00 a.m. to 8:00 p.m. For emergency air conditioning service during these hours, please contact us immediately.
If I have a major leak, what should I do before help arrives?
Immediately turn off your main water supply to prevent further damage, then contact our team for prompt assistance with your plumbing emergency.
Do you offer warranties on your labor and parts?
Yes, we provide a one-year warranty on all labor and parts in addition to the manufacturer's warranty on installed products. Contact us for detailed warranty information.
What thermostat temperature do you recommend during winter or when on vacation?
Maintain your furnace temperature at a minimum of 65°F to prevent damage to your home's plumbing and heating systems, especially in winter or during vacations.
Which cities do you serve around Spearfish, SD?
We proudly serve communities including Lead, Deadwood, Sturgis, Sundance (WY), and Belle Fourche in addition to Spearfish, SD.
What nearby places can customers visit when coming to Wolff's Plumbing & Heating, Inc. in Spearfish?
Nearby, customers can visit Heritage Park for outdoor recreation, Black Hills Christian Academy if traveling with family, or the local Dakota Trailways transportation service to help find their way.