Preferred Choice is a family business with decades of combined heating and cooling experience. Through it all, we’ve stuck to the same core values that first drove us to serve our community. Above all else, we’re guided by the principles of honesty, integrity, commitment and pride in the quality of our work. When you choose Preferred Choice Heating and Air, you’re getting more than just proven HVAC services. You’re getting a compassionate, customer-first approach that we’ve tirelessly honed over for nearly half a century.
Customers consistently praised the friendly and professional demeanor of the staff, highlighting their responsiveness and willingness to explain services clearly.
Technical Expertise
Technicians were frequently noted for their knowledge and thoroughness in diagnosing and resolving HVAC issues, often going above and beyond to ensure customer satisfaction.
Timeliness
Many reviews mentioned the promptness of service, with technicians arriving on time and completing work efficiently.
Quality of Work
Customers expressed high satisfaction with the quality of installations and repairs, often noting improvements in system performance and comfort.
Value for Money
Feedback indicated that customers found the pricing to be fair and reasonable, with many feeling they received good value for the services provided.
CN
Christy Nodine
4 days ago
5.0
Did a great job explaining what was wrong as well as very friendly and helpful!
SD
Stacy Davis
Nov 15, 2025
5.0
I’ve been a long time customer of Preferred Choice Heating and Air. They have never disappointed. Customer service is great. The installers were professional and timely. Their professionalism helped ease the sting of how much HVAC units costs nowadays 😳! 😂😂 Thanks Preferred Choice!
TD
Tom Davidson
Oct 28, 2025
5.0
Response was great, Miles Coster was professional, friendly and repaired my system quickly! Well done!
MK
martina K
Oct 18, 2025
5.0
Preferred Choice Heating and Air is my only choice for HVAC needs. They installed my Trane HVAC unit a few years ago and just came back to redesign and install new duct work. The previous duct work (original to the home) was inefficient and showing signs of its age. The install was completed quicker than estimated. I can notice better airflow along with cleaner air. The Trane thermostat was a great addition to complete my HVAC system. I appreciate the ability of the thermostat to communicate any issues the unit may have back to Trane and Preferred Choice. Guess work gone. I believe the price I paid was reasonable and fair. I did not shop around since this is the only company chose to work with. Kudos to the team for all they do to keep us up and running. From install, to repairs and seasonal maintenance we are in great hands!
DK
Donnie Koon
Oct 15, 2025
5.0
Preferred Choice installed a new unit in my house and has serviced my units for several years. Great service from everyone I have dealt with, from technicians to office staff. Highly recommend this company!
Frequently Asked Questions About Preferred Choice Heating and Air
What types of HVAC services does Preferred Choice Heating and Air offer?
Preferred Choice Heating and Air offers AC installation, heating installation, HVAC installation, HVAC repair, heating repair, and AC repair services.
Where is Preferred Choice Heating and Air located?
The business is located at 951 W Blue Ridge Dr, Greenville, SC 29609, USA.
What are the business hours of Preferred Choice Heating and Air?
Preferred Choice Heating and Air is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What payment options does Preferred Choice Heating and Air accept?
They accept American Express, cash, financing, Mastercard, and Visa for payments.
Does Preferred Choice Heating and Air provide onsite services and require appointments?
Yes, Preferred Choice Heating and Air offers onsite services and requires appointments for service calls.
What brands does Preferred Choice Heating and Air work with?
They work with the Trane brand for heating and air conditioning solutions.
Can you find some nearby places of interest around Preferred Choice Heating and Air?
Nearby places include This N That clothing store, TD's Express Mart convenience store, and Trailer Parts 4 U hardware and automotive parts store, which customers can visit before or after their HVAC service appointments.
Are there other HVAC service providers close to Preferred Choice Heating and Air?
Yes, Soto HVAC and Air Temp Service LLC are nearby HVAC service providers customers might consider for comparison or referrals.
What are some nearby automotive-related businesses near Preferred Choice Heating and Air?
Nearby automotive-related businesses include Stephens Auto Service, Joes Auto Body Shop, Pick's Garage & Auto Parts, and Auto Repair Taller La Raza Llc, which might be convenient if customers also need vehicle services during their visit.
How does Preferred Choice Heating and Air stand out in their community?
Preferred Choice is a family business with nearly half a century of combined heating and cooling experience, guided by honesty, integrity, commitment, and pride in quality work, providing a compassionate, customer-first approach.