Business Details
About
Countertop StoreMarble ContractorTile ContractorFloor & Tile Cleaning
P.I. Granite and Tile has several core beliefs. First, everyone can afford beautiful countertops and cabinets. Our team of countertop fabricators will create the template, fabricate, the countertop, and install it in a short amount of time. All of our work is completed by our staff and not subcontracted out. Secondly, we believe in running our company with honesty and integrity. We may not be the biggest cabinet and countertop store in the area, but we will purchase the right product for your project. Our total commitment to the customer experience will show why you should choose P.I. Granite and Tile for your next renovation project. We even offer carpet, rug, tile, and upholstery cleaning services! Stop in to visit our showroom or contact us today!
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Hours
Reviews
4.5
62 reviews
5 stars
53
4 stars
1
3 stars
1
2 stars
2
1 star
5
- RWRonda Wicks5 days ago5.0If want 5 star treatment go see Seth at Quality Granite. I got a beautiful piece of granite to use as a hearth. The professionalism, quality, service & price made me a forever customer… Thanks Seth
- KCKelsey CJun 5, 20254.0There was a slight miscommunication issue in the beginning, but Bobby came out and made things right for us. I like the type of carpet cleaner this company uses in comparison to others.
- JOJon OsborneMar 19, 20241.0We were initially pleased with the service and selection. With the exception of Anna not writing our phone number correctly, the up front part went smoothly. At installation, the installers were very pleasant and finished in a couple hours with 3 bathroom vanity tops. I inspected and was pleased. It was shortly after they left that I noticed a hairline crack in one of the countertops close to the sink. I immediately called and sent some up close photos of the crack. Although I had spoken to Anna almost daily last week, she completely avoided calling back once I let her know. I made all the effort to get it resolved. The last time I spoke to her she said there was no crack in the photos the installers took basically implying that I either cracked it or was making it up. Apparently their first line of defense is to blame the customer since I have seen the exact issue reported in other reviews. I was told that she would have an owner call me. Instead of a call, I received an email with their photos taken from a distance and the contract I signed stating that I was satisfied with the install. As I explained, it is a hairline crack and not noticed at first glance. We like the granite and because it is not overly noticeable, we are only asking for a written guarantee that if it gets worse, PI Granite will replace it. Based on this, what motivation would I have to purposefully crack it? We did not ask for a discount or refund, just the guarantee. It is appalling to me that this is how they choose to do business, especially in a small town. I will say that we are pleased with the other counters and this issue could have easily been resolved with a phone call or an owner stopping by to check it out. The simple fact that they chose to ignore me, blame me and not acknowledge the fact that it could have happened during fabrication or install tells me that they don't care about customer satisfaction. I do not recommend doing business with this small company at all!! We were recommended by friend's who had a good experience and they have referred not only us, but other friends as well. I doubt very seriously if they will ever refer again. It is a shame how they disregard their customers!! Photos shown from a distance (Installers) obviously don't show a crack but the up close photo (I took shortly after install) show an obvious crack. The owners response below speaks volumes about how little they care about customer service!! Horrible business practice!
- BBBruce BowenMar 17, 20235.0PI Granite installed our quartz kitchen counters and vanity tops yesterday and we could not be happier. Very nice folks who are easy to work with. Their prices were extremely competitive and they have a great install team. Check them out!
- JHJames HendersonNov 23, 20215.0Very good customer service. Excellent work at the house. Very satisfied with how it turned out. Would highly recommend this service.
Frequently Asked Questions About P.I. Granite and Tile
What's the difference between granite and quartz?
Granite is a natural stone, needs to be properly sealed, and is more heat-resistant. Quartz is an engineered, man-made product that doesn't require sealing; however, it is less heat-resistant than granite. Granite has more variation from slab to slab, and quartz is more uniform.
What kind of edge profiles do you install?
We are able to do square, round, or any kind of countertop edge you want.
What countertop thickness should I get?
Generally, a countertop thickness is two or three centimeters.
What is the main difference between granite and quartz countertops?
Granite is a natural stone that needs sealing and is more heat-resistant, while quartz is engineered, doesn't require sealing, and is less heat-resistant but more uniform in appearance.
What edge profiles does P.I. Granite and Tile offer for countertops?
They offer square, round, or any custom countertop edge profiles you desire.
What countertop thickness is recommended at P.I. Granite and Tile?
Countertop thickness generally ranges from two to three centimeters.
What services does P.I. Granite and Tile provide?
They provide countertops, tile, cabinetry, and cleaning services including carpet, rug, tile, and upholstery cleaning.
Where is P.I. Granite and Tile located?
They are located at 4124 Calhoun Memorial Hwy, Easley, SC 29640.
What are the business hours of P.I. Granite and Tile?
They are open Monday to Friday from 8:00 AM to 4:30 PM and Saturday from 9:00 AM to 1:00 PM. The store is closed on Sundays. Additional hours are available by appointment.
What payment options are accepted at P.I. Granite and Tile?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Which nearby shops can I visit around P.I. Granite and Tile?
Nearby you can find The Hobby Connection, a hobby and toy store, and 123 East Coast Ink for tattoo and piercing services.
Are there any nearby entertainment options close to P.I. Granite and Tile?
Yes, you can visit the Easley R/C Complex and Carolina RC Complex, which are race tracks and stadium arenas offering arts and entertainment.
How can nearby automotive services benefit P.I. Granite and Tile customers?
Customers can conveniently access automotive repair and tire services at neighbors like Monty's Used Auto Parts, Easley Tire and Brake, and Houston's Auto Services while visiting the area.