R.S. Andrews has been a cornerstone for home and business services in Bluffton and surrounding areas since 1968, delivering top-quality heating, cooling, plumbing, and electrical solutions. Our expert team is dedicated to reliable service, exceptional customer care, and 24/7 emergency support, ensuring your comfort and peace of mind. From HVAC repairs and plumbing installations to duct cleaning and electrical maintenance, R.S. Andrews is your trusted partner for efficiency. Contact us today—we deliver smiles!
Technicians are consistently described as professional, knowledgeable, and friendly, providing thorough explanations and effective solutions.
Timeliness
Customers appreciate the prompt response times and timely arrival of technicians for scheduled appointments.
Communication
Many reviews highlight effective communication from technicians regarding service details and follow-up, although some customers reported issues with follow-up on unresolved problems.
Installation Efficiency
Installation crews are noted for their efficiency and ability to handle complex jobs, often completing work in a timely manner.
Customer Satisfaction
Overall, customers express high satisfaction with the service provided, recommending the company for future needs despite some isolated negative experiences.
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Glen Melton
6 days ago
5.0
Jason had us all fixed up in no time. Our plumbing was clogged and it didn’t take them anytime at all to arrive and have us up and running. Everyone I dealt with was so kind and courteous. I can’t thank them enough for such a timely fix. From the time I called to the time they left was only 3 hours. In our area that’s unheard of
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Dr. Mary Olodun
Nov 12, 2025
4.0
Nate did a great job!
Be it a little late, and had a brief hiccup with a new installment payment— but overall, he is updating our record from 1 unit to the correct 2 units they installed this summer. It really is something we’ve asked to be corrected in the past, so we are appreciative that Nate is making this correction for us.
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MaryAnn Traver
Nov 12, 2025
5.0
We found the crew that handled our installation of two heat pump units to be very efficient and understanding of our conditions and helped us get the unit installed and running and it is now very comfortable in our home
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Richie Urbanski
Nov 10, 2025
5.0
So we have used RS Andrews (and specifically Connor) twice now and have been pleased. They were the only service I could find with emergency hours that an actual technician responds, not just an answering service telling you they can't do anything for your emergency. Also used for hot water tank replacement. Would recommend.
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david crawford
Nov 1, 2025
5.0
We contacted this company around 10 am and by 1 pm they were here reviewing the info for our broken water heater! Connor and his team replaced the water heater and had everything up and running within few hours! Absolutely wonderful. Nothing but good things to say, and Connor was polite, friendly, and obviously extremely efficient. Thank you, everyone from the initial phone call to their leader 'Connor'.