Business Details
About
Heating ContractorBoiler SupplierSolar Heating
Advanced Comfort Systems provides radiant heat, snow melt, solar thermal, geothermal system services, heating system design, and Viessmann boiler services throughout RI, northeastern CT, and eastern and southern MA.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
5.0
83 reviews
5 stars
80
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3
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- DWDenise WarburtonNov 13, 20255.0Excellent response and repair service on our geothermal heat pump. Technician arrived and solved the problem within a 1/2 hour. Very relieved. Will use Advanced Comfort going forward for all heating and a/c needs.
- TKTom KringstadOct 18, 20255.0When we renovated our home we wanted to convert from the baseboard heating system to radiant flooring. Advanced Comfort System spent time with us and designed a solution that has been working flawlessly for several years. When a part on the boiler does wear out they are quick to respond with professional technicians to effect repairs.
- JMJim MOct 9, 20255.0We had a problem with no hot water. Called the office and there was someone at our door an hour and a half later. replaced the part and left. Great service
- PPPeter PiciniOct 7, 20255.0The staff and especially my Service Technician, Claude from Advanced Comfort Systems are truly the consummate and quintessential professionals who continue to strive at exceeding the industry’s standards with executional excellence! They are my GO-TO for all my properties… Orion Management Solutions, LLC
- SMSara MolyneauxSep 23, 20255.0John Perry and team at Advanced Comfort Systems always show up and brilliantly tune up, repair or troubleshoot our complicated heat pump with oil backup heating system. They have deep knowledge and have never had to defer a repair or fail to understand the problem in short order.
Frequently Asked Questions About Advanced Comfort Systems
How do I become a customer?
By calling our office at (401) 356-0230 or sending an email, you can schedule an appointment. We’ll need your name or a name for the account, phone number(s), location and billing address, email address, and any equipment information you can provide. We have a good faith standard and do not hold customers to a contract for services.
What is the Service Area Radius?
We service a 50-mile radius from our office in North Smithfield, RI, including Newburyport and Provincetown, MA, all of Rhode Island, and the eastern border of CT.
If I leave a voicemail on the emergency service cell phone, how quickly will someone return my call?
Our Emergency Service phone is carried by staff technicians who may be in areas with limited or no cell service. If your call isn’t answered immediately, rest assured you will receive a call back when the technician is back in an area with an adequate signal.
When do you consider payments past due?
Invoices with time and material are “Due on Receipt” but are considered “Past Due” after 30 days. At this point, a 12% APR interest charge will be applied, and after 60 days of non-payment, the invoice will be transferred to collections.
How quickly is a quote supplied?
Generally, the quoting process begins after the location for the work is assessed (and/or blueprints received). The length of time a quote is supplied can range from job to job and season to season. It could be a few days, or it could be a few weeks.
How prompt is service?
We schedule service at a time that works for your convenience within company hours, prioritizing emergencies like NO HEAT or NO HOT WATER over routine appointments such as annual cleanings.
What is considered an "emergency"?
An “emergency” is defined as having NO HEAT or NO HOT WATER, which are situations we prioritize to ensure your comfort.
How will I know it's time for my annual cleaning?
We keep track of your Annual Cleanings in our database and will send you a reminder email or phone call. Additionally, if your boiler is flashing a red light and reads “service,” it’s time for maintenance.
Do you service on Saturday and Sunday?
Generally, we do not conduct business during weekends, but we offer Saturday and Sunday rates for emergencies of existing customers. We will try to resolve your issue at a Weekend Rate.
Does a radiant heat system cost less to operate than the alternatives?
Yes, radiant floors typically operate 25% to 40% more efficiently than other forms of forced air heating, depending on various factors such as heat loss, building structure, insulation, and the natural fuel source used.
How can I become a customer of Advanced Comfort Systems?
You can become a customer by calling (401) 356-0230 or emailing to schedule an appointment. Provide your name, phone number(s), location, billing address, email, and equipment information if available. There are no contracts required.
What areas does Advanced Comfort Systems serve?
They service a 50-mile radius from their North Smithfield, RI office, including all of Rhode Island, Newburyport and Provincetown in Massachusetts, and the eastern border of Connecticut.
What are the business hours of Advanced Comfort Systems?
They are open Monday through Friday from 8:00 AM to 3:00 PM, and closed on weekends.
Does Advanced Comfort Systems offer emergency or weekend services?
Yes, 24-hour emergency and weekend services are available for existing customers, with special weekend rates.
What payment methods are accepted by Advanced Comfort Systems?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How quickly can I expect a quote after an assessment?
The quoting process starts after the work location is assessed or blueprints are received. It may take from a few days up to a few weeks depending on the job and season.
What defines an emergency situation for Advanced Comfort Systems?
An emergency is defined as having no heat or no hot water, which are prioritized for service to ensure your comfort.
What nearby places can I visit around Advanced Comfort Systems' location?
Nearby you can visit Shimmer Hair Boutique for a beauty salon experience, Roy's Barber Shop for grooming, or enjoy a meal at Firehouse Pizza Shop II. These locations offer convenient options if you arrive early or want to relax after your service appointment.
Are there nearby transit services to help me get to Advanced Comfort Systems?
Yes, DATTCO School Bus service is nearby, which can assist with transit options to reach Advanced Comfort Systems' location in North Smithfield.
What local services around Advanced Comfort Systems could customers combine with a visit?
Customers might combine their visit with stops at nearby financial service providers like Coinme or Edward Jones, or visit Salon Sunflower RI and Nichole's Beauty Boutique for beauty and spa services.