About Massud & Sons
GET TO KNOW YOUR CENTRAL FALLS AREA FLOORING EXPERTS
Established in 1972 by our father and founder Mr. Michael Massud, we are a family owned and operated business that has been providing our customers in New England with the best service, value, and selection for decades.
Many customers praised the professionalism, responsiveness, and helpfulness of the staff throughout the entire process.
Quality of Work
The installation quality received high marks, with numerous reviews highlighting the attention to detail and craftsmanship of the flooring work.
Communication
Several reviews noted effective communication from the initial consultation through to installation, contributing to a smooth experience.
Mixed Experiences
While many reviews were positive, a few customers reported issues with communication and professionalism, particularly with one staff member.
Timeliness
Customers appreciated the quick turnaround times for both estimates and installations, often completed ahead of schedule.
PS
PJ S
Nov 4, 2025
5.0
10/10. Paul and family do it old school & that’s why they got our business. From the estimate to completion: no games, competitive pricing, timely & professional. Handled everything as scheduled & planned. From the estimate, show room & install, never an issue or concern. Paul and crew even came back to ensure they got the little details right on the stairway project for us. Solid family business. Don’t hesitate. Not a lot of family businesses left out there. This is 1 of them!
DH
David Hemond
Oct 29, 2025
5.0
Brenden and David did a great job. Always go back to Massoud. Can’t say enough good things. Thanks!
RP
rosemary pacheco
Sep 20, 2025
5.0
Had kitchen floor installed by Massud the process was flawless from beginning to end. Joe was quick and efficient and got back to me with a quote the same day. Geo and his crew were very efficient with Geo explaining the process. The crew cleaned up after the installation. Everything was perfect We are very happy with the floor. I highly recommend Massud
VT
Van Turkington
Aug 17, 2025
5.0
We rehabilitated a rental home top to bottom. We were looking for better quality carpeting as our tenant is a family member. Joe came out within days, measured the home and called me back with a very good price in 2 hours. Two weeks later it was expertly installed. Out of all the projects we did in this rehab, Massud and Sons did an absolutely flawless and clean job. I would highly recommend them to anyone shopping for new flooring. Just awesome!
CB
Cindy Brimmer
Aug 9, 2025
1.0
We went off the reviews posted when looking for a floor company. Something was off from our first visit. Family members gossiping about other family members, in front of us. We seemed to be interrupting them. (Looking back now, we should have walked out)
They gave us no itemized bill, so we have no idea what costs where what. (On us, that we just assumed a legitimate business would do this). Communication was poor at best, we then we finally got the floors done. Vinyl was done over a large area and two rooms carpeting. We had tile removed from the dining area, which left a huge mess that we are still cleaning up. They left big pieces of tile under our baseboard, that we had to clean up. They didn’t even wash the floors when done. This was over $11k, this would have been expected. They broke a baseboard ( they never told us about) and made errors in the entranceway. The threshold from dining to kitchen is raised up seems like the wrong one. I called to speak with Joe, who was very rude on the phone, making excuses for every concern I had. Joe came out a few days later and continued to make excuses and change the story of what we were originally told. It took a week to fix two of my concerns and the guys returning again made a mess and didn’t clean up, they were not interested in fixing the issues and had attitudes. The other issues we are stuck with. Joe recommended us buying additional trim because there would be a space between new floor and baseboard, this space is so small, the trim wasn’t needed and we paid for this for no reason and we are stuck with it. They refused to adjust the invoice in any way. I wouldn’t recommend based on professionalism alone.
Frequently Asked Questions About Massud & Son Floor Covering, Inc
What are the operating hours of Massud & Son Floor Covering, Inc?
Massud & Son Floor Covering, Inc is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Where is Massud & Son Floor Covering, Inc located?
It is located at 772 Dexter Street, Central Falls, RI 02863, United States.
What types of flooring does Massud & Son Floor Covering, Inc offer?
They offer flooring options including Carpet, Ceramic, Hardwood, Laminate, and Tile.
What services does Massud & Son Floor Covering, Inc provide?
They provide Design Consultation, Free In-Home Estimates, and Flooring Installation services.
How can I contact Massud & Son Floor Covering, Inc?
You can reach them by phone at +1 401-724-6674 or email at massuds@verizon.net.
Is Massud & Son Floor Covering, Inc a family-owned business?
Yes, it is a family-owned and operated business established in 1972 by Mr. Michael Massud.
What are some nearby dining options customers can visit before or after seeing Massud & Son Floor Covering, Inc?
Nearby restaurants include Tienda Alinary, Taqueria Lupita, Miriam Tipico Restaurant, and Antigua Guatemala Bakery, offering a variety of cuisines to enjoy.
Are there nearby stores where customers can shop for home improvement or carpet needs near Massud & Son Floor Covering, Inc?
Yes, nearby stores include Cruise Carpets, Inc., a carpet store; and Massud and Son Floor Covering itself is recognized as a carpet and building supply store.
Where can customers find mobile phone services near Massud & Son Floor Covering, Inc?
Nearby mobile phone stores include Dexter Wireless LLC, JL Wireless, and Cellular Express for mobile and telecommunications needs.
Are there any nearby self-storage facilities near Massud & Son Floor Covering, Inc?
Yes, nearby self-storage options include RI Self Storage, Store Space Self Storage, and Best Storage and Shipping, which can be convenient for customers needing additional storage solutions.