Business Details
About
Flooring Store
About Massud & Sons
GET TO KNOW YOUR CENTRAL FALLS AREA FLOORING EXPERTS
Established in 1972 by our father and founder Mr. Michael Massud, we are a family owned and operated business that has been providing our customers in New England with the best service, value, and selection for decades.
Location
Massud & Son Floor Covering, Inc
772 Dexter Street, Central Falls, RI
02863, United States
Hours
Reviews
4.8
141 reviews
5 stars
129
4 stars
6
3 stars1
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, responsiveness, and helpfulness of the staff, particularly Paul and Joe.
Quality of Work
The installation quality received high marks, with numerous reviews highlighting the skill and attention to detail of the installation teams.
Product Selection
Customers appreciated the wide variety of flooring options available, noting the ability to take samples home and the quality of the products offered.
Communication
While most reviews noted excellent communication, a few customers experienced issues with clarity and responsiveness, particularly regarding pricing and invoicing.
Overall Satisfaction
The majority of reviews expressed high satisfaction with the overall experience, recommending Massud & Sons for flooring needs.
- KDKathy DavenportDec 16, 20255.0We are so pleased with the service we received from Massuds. It's so refreshing dealing with a family business where you speak with the owners & are treated as a valuable customer. Their rug choices & installers are excellent.....definitely would recommend to anyone looking for flooring or rug installation!
- JPJoan PetterutiNov 29, 20254.0I had luxury vinyl floors installed, and they look beautiful. The real kudos go to the two men who installed the floor. Very professional and well done. My only regret is that the store is located in an area where I had to park on the side street and was worried about my car all the time I was trying to choose flooring. So the process was a little rushed, and there was only one person in the store at the time and he really couldn’t give me much help. I do wish the pricing was more transparent. The pricing they gave me was one lump sum so I don’t know how much was flooring and how much was labor. It did end up costing me almost $500 more because they charged me for Buying new baseboards, which I didn’t know they were going to do, but it turned out OK, and they charged extra for having to cut down some of the doors because the flooring was so thick.
- PSPJ SNov 4, 20255.010/10. Paul and family do it old school & that’s why they got our business. From the estimate to completion: no games, competitive pricing, timely & professional. Handled everything as scheduled & planned. From the estimate, show room & install, never an issue or concern. Paul and crew even came back to ensure they got the little details right on the stairway project for us. Solid family business. Don’t hesitate. Not a lot of family businesses left out there. This is 1 of them!
- DHDavid HemondOct 29, 20255.0Brenden and David did a great job. Always go back to Massoud. Can’t say enough good things. Thanks!
- RProsemary pachecoSep 20, 20255.0Had kitchen floor installed by Massud the process was flawless from beginning to end. Joe was quick and efficient and got back to me with a quote the same day. Geo and his crew were very efficient with Geo explaining the process. The crew cleaned up after the installation. Everything was perfect We are very happy with the floor. I highly recommend Massud
Frequently Asked Questions About Massud & Son Floor Covering, Inc
What are the operating hours of Massud & Son Floor Covering, Inc?
Massud & Son Floor Covering, Inc is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Where is Massud & Son Floor Covering, Inc located?
It is located at 772 Dexter Street, Central Falls, RI 02863, United States.
What types of flooring does Massud & Son Floor Covering, Inc offer?
They offer flooring options including Carpet, Ceramic, Hardwood, Laminate, and Tile.
What services does Massud & Son Floor Covering, Inc provide?
They provide Design Consultation, Free In-Home Estimates, and Flooring Installation services.
How can I contact Massud & Son Floor Covering, Inc?
You can reach them by phone at +1 401-724-6674 or email at massuds@verizon.net.
Is Massud & Son Floor Covering, Inc a family-owned business?
Yes, it is a family-owned and operated business established in 1972 by Mr. Michael Massud.
What are some nearby dining options customers can visit before or after seeing Massud & Son Floor Covering, Inc?
Nearby restaurants include Tienda Alinary, Taqueria Lupita, Miriam Tipico Restaurant, and Antigua Guatemala Bakery, offering a variety of cuisines to enjoy.
Are there nearby stores where customers can shop for home improvement or carpet needs near Massud & Son Floor Covering, Inc?
Yes, nearby stores include Cruise Carpets, Inc., a carpet store; and Massud and Son Floor Covering itself is recognized as a carpet and building supply store.
Where can customers find mobile phone services near Massud & Son Floor Covering, Inc?
Nearby mobile phone stores include Dexter Wireless LLC, JL Wireless, and Cellular Express for mobile and telecommunications needs.
Are there any nearby self-storage facilities near Massud & Son Floor Covering, Inc?
Yes, nearby self-storage options include RI Self Storage, Store Space Self Storage, and Best Storage and Shipping, which can be convenient for customers needing additional storage solutions.