Customers frequently praised the quick response time for emergency services and same-day appointments.
Professionalism
Technicians were consistently described as friendly, professional, and knowledgeable, providing clear explanations of the work performed.
Quality of Work
Most reviews highlighted the quality and efficiency of the repairs and installations, with many customers expressing satisfaction with the results.
Pricing Concerns
Some customers expressed concerns about pricing, feeling that they were overcharged for certain services, while others found the pricing reasonable for the quality of work.
Customer Service
Overall, customer service was noted as a strong point, with many reviewers appreciating the courteous and helpful nature of the staff.
TW
Tammy W.
1 day ago
1.0
I do not recommend this company. I was charged $1,882 to have a small bathroom leak fixed. The leak still exists, as it was not fixed correctly. Not to mention the technician did something to my over flow pipe to my bathtub, and placed a cap on it two sizes too big....I now have a gapping hole in my bathtub where the over flow pipe is, because the cap doesn't want to stay on due to it being too big! I emailed the company and never heard back from anyone. Almost $2,000 for two pieces of PVC piping, a plastic cap two sizes too big, and a leak that wasn't fixed correctly. Everytime we take a shower we have to put a bucket under the leak, so my living room carpet doesn't get wet! If I could give zero stars I would. Two thumbs down.
TH
Tiffany Hughes
6 days ago
5.0
Berks always does a great job for us! Jared put in put new water heater yesterday and was on time and did a great job! Always recommend!
HH
Herald
Nov 14, 2025
5.0
Jared did a great job fixing our issue. He was friendly, quick, and explained everything clearly. Really apprecate the quality work from Berks Plumbing!
JG
Joel Gockley
Nov 13, 2025
5.0
They were very prompt and professional uncloging our drain line going out to our septic tank. Would definitely use them again. Jarrd and Ethan were great, explained everything.
JG
Joseph Gaetani
Nov 10, 2025
5.0
Woke up with a plumbing emergency. Bathtub leaked thru the kitchen ceiling and was dripping on the floor. They were the 3rd plumber I called and came out within an hour and a half. Mike B. determined it was a pitted drain from hard water. He tested our water, turned out that our old water softener was no longer doing a good job. We bought a new one from them and they sent Ethan and Blake out 2 hours later and installed it. Cleaned up and were out the door by 3:15. All of them were knowledgeable and courteous. They were a life preserver in a sea of despair. We were very impressed and will call again.
Frequently Asked Questions About Berks Plumbing & HVAC Specialist
What types of plumbing services does Berks Plumbing & HVAC Specialist offer?
They provide well pump repair, water tank repair & replacement, water heater repair, water softener and treatment, drain and sewer line cleaning, faucet and toilet repair, bathroom remodeling, gas line services, water leak pipe repair, sump pump repair, HVAC solutions, and more.
What are the business hours of Berks Plumbing & HVAC Specialist?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is Berks Plumbing & HVAC Specialist located?
They are located at 2395 Lancaster Pike, 1st Floor, Reading, PA 19525, USA.
Does Berks Plumbing & HVAC Specialist require appointments?
Yes, appointments are required for their services.
What payment options are available at Berks Plumbing & HVAC Specialist?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Is Berks Plumbing & HVAC Specialist practicing COVID-19 safety measures?
Yes, they practice social distancing at all job sites and have fully vaccinated staff.
Where can I book an appointment with Berks Plumbing & HVAC Specialist online?
You can book an appointment online via their reservation link: https://online-booking.housecallpro.com/script.js?token=5c667a74ecf342d58f06299ecc8c77b8&orgName=Berks-Plumbing-Specialist
Are there any nearby businesses where I can arrange moving or storage if I am visiting Berks Plumbing & HVAC Specialist?
Yes, U-Haul Moving & Storage of Shillington is nearby, which offers truck rentals and storage services convenient for moving needs.
What nearby financial services can I visit in the area of Berks Plumbing & HVAC Specialist?
Nearby financial advisors include Brad Schneider, Good Life Financial Advisors, Jeremiah LoCascio - Financial Advisor, Good Life Companies, and Courtnie Gray, Wealth Manager, who can assist with financial planning and services.
Are there any nearby convenient amenities where I can relax or shop before or after visiting Berks Plumbing & HVAC Specialist?
Yes, nearby places include Schaylor Brewing Company (brewery and bar), Dollar General (discount store), and Excitement Adult Superstores (shopping center), which offer options for shopping and entertainment in the area.