Business Details
About
Chimney ContractorChimney SweepFoundations & MasonryFireplace Contractor
Universal Chimney & Roof provides fireplace and chimney cleaning, fireplace restoration, fireplace and chimney inspection and certification, wood fireplace liners, gas and oil chimney liners, fireplace dampers, chimney and masonry repair, chimney caps, wood-burning stove installation, wood-burning stove cleaning, wood-burning stove repairs, and dryer vent cleaning to the Paoli, PA area.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
334 reviews
5 stars
326
4 stars4
3 stars1
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, thoroughness, and friendliness of the technicians, particularly highlighting Isaac and his team.
Communication
Many reviews noted excellent communication regarding scheduling, pricing, and service details, contributing to a positive customer experience.
Pricing
The business is recognized for fair and transparent pricing, with several customers appreciating the value received for the services provided.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, often recommending Universal Chimney for future needs.
Areas for Improvement
A few customers reported issues with customer service responsiveness and communication, particularly in scheduling and follow-up.
- KTKen Tyler4 days ago5.0Couldn't be happier. Isaac was right on time, very friendly, very professional. Answered all my questions. Only downside was no Top Hat and tails. LOL
- APAmanda PottsNov 12, 20255.0Kyle was great! Professional, timely and did a great job explaining things to us on our old home. Will definitely use them again!
- JTJames S. TupitzaNov 10, 20255.0On time, neat and clean and very professional work. Isaac replaced the panels for our Heatilator fireplace and it looks beautiful.
- MMMichael McCormickOct 23, 20255.0I have a split level home. Isaac did a great job figuring out how to install a stainless steel chimney liner in the chimney. He is knowledgeable about everything having to do with chimneys and stoves. You can’t go wrong with choosing Universal Chimney.
- FAFrank AllenOct 15, 20255.0Great service. Excellent pricing. Good witkmanship
Frequently Asked Questions About Universal Chimney & Roof
What services does Universal Chimney & Roof provide?
Universal Chimney & Roof offers fireplace and chimney cleaning, restoration, inspection and certification, stove installation and repair, chimney and masonry repair, chimney caps, and dryer vent cleaning in Paoli, PA.
What are the regular business hours for Universal Chimney & Roof?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and Saturdays from 8:00 AM to 12:00 PM; Sundays are closed.
Can I schedule evening or weekend appointments with Universal Chimney & Roof?
Yes, evenings and weekends are available upon request and subject to availability.
What payment methods are accepted at Universal Chimney & Roof?
They accept American Express, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Does Universal Chimney & Roof require appointments for service?
Yes, appointments are required for their onsite services.
Which brands does Universal Chimney & Roof work with?
They work with brands including Napoleon, Home Saver, and Firesafe Industries.
Where is Universal Chimney & Roof located?
They are located at 104 Fairview Rd, Paoli, PA 19301, USA.
What nearby restaurants can customers visit before or after their appointment at Universal Chimney & Roof?
Customers can try nearby dining options like Redhound Grille, which offers American cuisine, or Poseidon Asian Cuisine, known for Asian fusion and Chinese dishes.
Are there any nearby health and wellness centers near Universal Chimney & Roof?
Yes, Radiance Chiropractic Healing Center and Myofascial Release Treatment are nearby centers focusing on holistic health and physical therapy.
Which nearby businesses might assist with home improvement alongside Universal Chimney & Roof's services?
Cozy Kitchen Designs, a building supply store specializing in countertop installation, and Brian Walters, Factotum Inc., a home improvement store, are nearby and could complement your home projects.