Business Details
About
Chimney ContractorChimney SweepFoundations & MasonryFireplace Contractor
Universal Chimney & Roof provides fireplace and chimney cleaning, fireplace restoration, fireplace and chimney inspection and certification, wood fireplace liners, gas and oil chimney liners, fireplace dampers, chimney and masonry repair, chimney caps, wood-burning stove installation, wood-burning stove cleaning, wood-burning stove repairs, and dryer vent cleaning to the Paoli, PA area.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
347 reviews
5 stars
339
4 stars4
3 stars1
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and efficient service provided by the staff, highlighting their clear communication and willingness to answer questions.
Quality of Work
The quality of work performed by Universal Chimney was frequently noted as thorough and reliable, with many customers expressing satisfaction with the results of their chimney cleaning and repair services.
Punctuality
Timeliness was a common theme, with numerous reviews mentioning that technicians arrived on time and completed their work efficiently.
Pricing
Many customers appreciated the fair and transparent pricing, often noting that the services provided were reasonably priced compared to competitors.
Scheduling Issues
A few customers reported difficulties with scheduling and communication, particularly regarding estimates and follow-ups, indicating room for improvement in this area.
- SHShani HannaJan 2, 20265.0Kyle was kind and efficient. Thank you for the excellent communication regarding setting up the appointment and then when Kyle was finished. Excited to have our fireplace clean and ready to go!! I will be giving your name to others….for sure!!
- MOMichael OReillyDec 23, 20255.0very professional but personable, great work. thank you.
- NVNick ViscusoDec 18, 20255.0Great service and thorough explanation of issues that exist. Friendly staff
- GFGus FeudaleDec 11, 20255.0Very lucky to have found such an honest contractor. Issac is easy-going, informative and delivers quality results. I've been consistently pleased with his company.
- NVNicole VeachDec 9, 20255.0Michelle was helpful in working with my schedule to get us on the books for an annual fireplace cleaning, and during their busy season no less! Kyle arrived during the booking window and was really patient and thorough in answering all my questions - both before starting and after he completed the work. Walked me through what he did and showed images from his camera inspection. You can tell that the team isn't one of those large corps who are more interested in cramming in back to back appointments than they are about providing a quality service. Will use them in the future. Great small business!
Frequently Asked Questions About Universal Chimney & Roof
What services does Universal Chimney & Roof provide?
Universal Chimney & Roof offers fireplace and chimney cleaning, restoration, inspection and certification, stove installation and repair, chimney and masonry repair, chimney caps, and dryer vent cleaning in Paoli, PA.
What are the regular business hours for Universal Chimney & Roof?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and Saturdays from 8:00 AM to 12:00 PM; Sundays are closed.
Can I schedule evening or weekend appointments with Universal Chimney & Roof?
Yes, evenings and weekends are available upon request and subject to availability.
What payment methods are accepted at Universal Chimney & Roof?
They accept American Express, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Does Universal Chimney & Roof require appointments for service?
Yes, appointments are required for their onsite services.
Which brands does Universal Chimney & Roof work with?
They work with brands including Napoleon, Home Saver, and Firesafe Industries.
Where is Universal Chimney & Roof located?
They are located at 104 Fairview Rd, Paoli, PA 19301, USA.
What nearby restaurants can customers visit before or after their appointment at Universal Chimney & Roof?
Customers can try nearby dining options like Redhound Grille, which offers American cuisine, or Poseidon Asian Cuisine, known for Asian fusion and Chinese dishes.
Are there any nearby health and wellness centers near Universal Chimney & Roof?
Yes, Radiance Chiropractic Healing Center and Myofascial Release Treatment are nearby centers focusing on holistic health and physical therapy.
Which nearby businesses might assist with home improvement alongside Universal Chimney & Roof's services?
Cozy Kitchen Designs, a building supply store specializing in countertop installation, and Brian Walters, Factotum Inc., a home improvement store, are nearby and could complement your home projects.