RetroFoam of Philadelphia

Reviews

• JH

  jayelyn hummel

  2 days ago
  5.0
  Retrofoam came out to my home that was built 80+ years ago by my great grandfather. They took the time to look around the house and give me an accurate quote for the job they would be doing. Because the walls are plaster they explained the easiest way to insulate them. They did a fantastic job. Cleaned up the mess and plugged the holes in the wall. I will always recommend this company to those looking to get their houses insulated.
• CL

  Carol Longacre

  Feb 25, 2026
  5.0
  Ken and Brett did a thorough job of insulating our crawspace. Removed the fiberglass, vacuumed it all up then applied the spray foam, sealing off all access to mice and other intruders. Good job guys!
• DR

  Darryl Rouse

  Feb 16, 2026
  5.0
  I met with RetroFoam representative in early January 2026 and we scheduled them to perform their work later that month. During the weekend of January 17th we received the most amount of snow in over 10 years and air temperatures as around 0 degrees. The team arrived the following week and there was still about 6 - 8 inches of SOLID SNOW, this these arrived and completed their work. I couldn't believe the team arrived and completed their work and worked really well as a team did their best to cleanup debris. I would recommend working with their team. Darryl "Maryland"
• OS

  Owen S

  Feb 15, 2026
  1.0
  I wanted to take advantage of the the free consultation since I have never pursued a project like this and wanted to get an idea of how much it cost. Unfortunately the salesman (David) did not seem to understand this and was very rude. I told him I wanted to think things over however I was met with comments regarding "what is there to think over?" and "we are the only company that can do this." Was very nice until I said I was not planning to proceed with a project that day and wanted to talk it over with my parents (I am a first time homeowner). He did reply to this statement with "well it is not like you are 16 anymore, maybe we should call them now and we can all talk." We decided that I would reach out to him on wether I would like to proceed or not. He texted me the next day asking me if I had a chance to think on the offer. I had decided that I wanted to hold off and let my bank account rebound a little bit before proceeding. He then replied "I could tell it wasn't about talking to your parents. It didn't seem like it was affordable or important enough to do. At what price would you do it?" I replied back "In general, I would like my bank account to bounce back a bit more before starting another project." He then wrote, "What were you hoping would happen by having me out?" Is this not the point of a free consultation... to get an idea of how much things would cost? I responded with "Just to get an idea of what it would cost." He then says "so youre hoping in a few months you'll have more money in your bank account even if you are financing the total and it will cost about $1,000 more? " To which I wrote, "Essentially. I'm just not ready to commit to another project right now." Which he ended the conversation by saying "Alright well good luck." Seems like if you show the slightest bit of hesitation they no longer want your business. I did have the intention to insulate my house once I was ready to do it... after this interaction, not with this company! February 19, 2026: I was told someone had reached out to me to discuss this encounter. However, looking through missed calls and messages it does not appear anyone has made an attempt.
• MS

  Mo Sidibe

  Feb 13, 2026
  1.0
  Poor quality material, bad customer service, & no guarantees! I invested over $5,000 in insulation for my house using RetroFoam, but it turned out to be a complete waste of money. The weather conditions throughout the week of installation were supposed to remain consistent. However, when I compared the weather on the day before, the day of installation, and the days after, the results were the same. When I reported the issues, they scheduled a thermal reading visit for four months in the future. The person who reassessed the work was the same person who had installed it, and they were biased towards their own work. So, I requested another reassessment, which was scheduled three months later during a different season. They refused to provide me with the before and after readings of the assessment, even though I have plenty of insulation and sealing in the attic. Instead, they blamed the issues on the attic, which is not the case. Their claim of 100% customer satisfaction and a guaranteed warranty is completely false. It was a big waste of money, and I strongly advise against using RetroFoam for insulation.