We’re now into our second year of maintenance service with Scatton’s. Recently had a problem arise, and they were fairly quick to respond to the issue (it wasn’t an emergency repair).
However, during the repair the technician (Jay) determined that the initial diagnosis was wrong, and that he wouldn’t have to replace some parts after all. So basically there would be less work and less parts cost, which would bring the overall estimate cost down. He could’ve just replaced the part anyway and kept the original estimate and we would’ve never known. Jay was friendly, quick, and knowledgable, and he patiently answered all my questions.
This is precisely how you establish lifelong customers. Highly recommended.
JR
Jeff Ratcliffe
Feb 12, 2021
1.0
In the middle on a cold weekend, our heater went out. Scatton’s installed the heater in our home before we bought the house but refused to come out and service the unit over the weekend because we were “new customers.” Regardless of their other reviews, it’s tough to recommend a company with no compassion. Look elsewhere.
VP
vincent pappas
Oct 30, 2020
5.0
Excellent service oriented company with great knowledge base on HVAC systems.they go above and beyond to make sure you're satisfied with their work.
FG
Francois Graziano
Jan 4, 2016
4.0
Woke up freezing due to an issue with my heating system. Called 3 other service techs and Scattons was the only company that could provide service to me on the same day. Others were unable to come out and expected me to wait until the net day for service which was unacceptable. The tech was polite, prompt and to the point. Id give them 5 stars but the price seemed a little steep for such a short repair. Considering they were able to get me serviced same day and I didn't have to replace my system, I am happy with these guys....$171 later. However, I'll use them again for my annual HVAC maintenance.
Frequently Asked Questions About Scatton's Heating and Cooling
What services does Scatton's Heating and Cooling offer?
They offer HVAC system design, installation, indoor air quality improvement, ductwork installation, retrofitting, modifications, sales, and comprehensive HVAC service.
What are the business hours of Scatton's Heating and Cooling?
They are open Monday through Friday from 8:00 AM to 4:30 PM, and closed on Saturdays and Sundays.
Does Scatton's Heating and Cooling provide emergency HVAC services?
Yes, they offer 24-hour service, 7 days a week for urgent HVAC needs.
Where is Scatton's Heating and Cooling located?
They are located at 920 Allentown Rd, Lansdale, PA 19446, United States.
How can I contact Scatton's Heating and Cooling?
You can contact them by phone at +1 215-855-6144 or by email at mike@scattonshc.com.
What type of company is Scatton's Heating and Cooling categorized as?
They are categorized as an HVAC Contractor and Heating Contractor.
Are there any entertainment venues near Scatton's Heating and Cooling?
Yes, Cadence Entertainment, a music venue and arts entertainment location, is nearby, which customers might visit before or after HVAC appointments.
Is there a pet care service close to Scatton's Heating and Cooling?
Pampered Pups by Marissa LLC, offering pet sitting and pet services, is nearby, useful for pet owners managing HVAC service appointments.
What nearby home-related services are available close to Scatton's Heating and Cooling?
Nearby services include Rydal Fuel Co for HVAC and water heater repairs, Home Work for plumbing and handyman services, and Homestead Inspection Inc. for home inspections and real estate services.
What is the official website of Scatton's Heating and Cooling?
Their official website is https://www.scattonshc.com/ where you can find more information or contact them directly.