Business Details
About
Carpet InstallerCarpet StoreFlooring ContractorWood Floor Installation ServiceRug StoreBlinds ShopTile Contractor
Avalon Flooring in Langhorne offers a comprehensive selection of home design products, including hardwood, laminate, & vinyl flooring, tile, natural stone, carpet, custom area rugs & runners, bathroom furniture, and window treatments. Enjoy professional, warranty-backed installation, free measuring services, and team members dedicated to every step of your project.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Avalon Flooring - Langhorne, PA
2343 East Lincoln Highway, Langhorne, PA
19047, United States
Hours
Reviews
4.7
318 reviews
5 stars
282
4 stars
15
3 stars
7
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, knowledge, and professionalism of staff, particularly highlighting sales associates like Matthew, JT, and Tom.
Product Selection
Avalon Flooring offers a wide variety of flooring options, with many customers appreciating the extensive inventory and quality of products available.
Installation Experience
While many customers reported positive experiences with installation, there were some complaints about the condition left after installation, indicating inconsistency in service.
Communication
Several reviews noted excellent communication from sales staff throughout the purchasing process, with timely follow-ups and assistance.
Overall Satisfaction
Most customers expressed high satisfaction with their experiences at Avalon Flooring, often recommending specific sales associates for their exceptional service.
- EEEdNov 16, 20255.0Matthew's was excellent with help and direction with our project. If I could rate him higher I would rate him higher. If I had a business I would employ him. 10 plus Ed zachwieja
- SKSabrina KeyesNov 3, 20255.0Matthew was fantastic. He walk me through the whole process of coordinating tiles to picking out grout and other items I didn’t even realize I needed for my bathroom remodel. He has the ability to coordinate colors which was quite impressive. I would highly recommended him. It was quick and easy.
- PCPatty CNov 3, 20255.0We visited Avalon Flooring recently and could not be happier with the customer service provided by Matthew Feeney. Matthew was knowledgeable, professional and pleasant to work with. He responded quickly and patiently to all of our many questions. We look forward to working with Matthew in the future.
- CACindy ArthurNov 2, 20255.0Mathew has an excellent personality was very upbeat and more than willing to help, give suggestions, anyone that can keep up with us and understand what we are looking for, with a smile on his face is a perfect person to work with customers, I would come back just because of Mathew.
- PCPeter Thomas CarpinonaNov 2, 20255.0I'd like to start off by saying Matthew was exceptionally exceptionally knowledgeable courteous and man he helped us so well that we ended up going with his one of his pics this guy knew exactly what we were looking for a minute we explained him what we were doing in our bathroom what a pleasant pleasant way to spend a little bit of your hard-earned money to make yourself feel good and have a guy like that make it easy good job Matthew we'll be back again because of you !
Frequently Asked Questions About Avalon Flooring - Langhorne, PA
Do you do installations?
Yes, we can install new products from our showrooms with our certified installers. Avalon Flooring installations are always completed by insured subcontractors who understand the latest installation methods for all of our products for smooth installation in your home.
Do you offer free measuring services?
Yes, we offer free measuring services for our customers. Once a customer visits a showroom or completes a virtual consultation and makes selections, one of our professional estimators will visit the home to properly measure the space for the selected materials.
Do you charge for installation?
A: Yes, there is an additional charge for installation of any of our products. One of our store associates can help you understand the fee involved for your specific installation.
Can I send someone to shop “in-store” for my customer?
We welcome customers for in-store and virtual consultations for all flooring projects. Our store associates are happy to help you make your selection and to answer any questions you may have about your flooring project.
Do you carry felt under-padding for area rugs?
Yes, we carry synthetic felt under-padding for your area rug. Visit one of our showrooms for our full selection of area rug under-padding.
Are rug remnants for sale? Do you have a good supply of remnants and bound area rugs?
We carry remnants in our Rio Grande, NJ and Toms River, NJ showrooms. We also offer a full selection of ready-made rugs as well as an opportunity for custom rugs from a wide variety of vendors and brands.
Do you carry Tec grout?
Yes we do! Please visit your local showroom to view our selection of Tec grout.
Do you carry grout and mortar?
Yes, we carry a wide range of installation materials, including grout and mortar. We are a full stocking dealer of your most common grout and mortar brands, including TEC, Schluter, Wedi and more.
Do I need an appointment to talk to a store associate about my flooring or window project?
Appointments are not required in our showrooms and we do accept walk-ins. However, we do recommend making an appointment to speak with one of our store associates if you plan to arrive during peak visiting hours. Call your local showroom for an appointment.
Do you sell vinyl plank flooring?
Yes, we carry a variety of vinyl plank flooring options. To see our full collection, visit our website at https://www.avalonflooring.com/products/vinyl/plank or visit one of our showrooms.
Do you sell stair treads and runners?
Yes, we sell custom runners for your staircases. We also carry a selection of wood-look stair treads that coordinate well with our flooring options. We do not carry carpet stair treads at this time.
Do you carry indoor and outdoor carpeting?
We carry both indoor and outdoor carpeting. To see our selection of indoor carpeting, you can visit our website at https://www.avalonflooring.com/products/carpet. To see our selection of carpet suitable for outside use, you should visit a showroom near you.
Do you take credit cards?
Yes, each of our showrooms accepts all major credit cards as payment, including Visa, Mastercard, and American Express. Please call your local showroom if you have any questions.
Do you do floor repairs?
In the case of any error made during installation of an Avalon Flooring project, we can follow up with necessary repairs. We do not offer general floor repair services.
Do you do floor refinishing?
We do not offer floor refinishing services.
Do you do carpet stretching?
We offer stretching for carpet that was originally installed by the Avalon Flooring team. Our carpet stretching services are available for a fee. Call your store associate or local showroom for details.
What is your return policy for excess products (i.e. tile, laminate planks, etc.)?
We have specific return policies for different products. For details, please visit https://avaloncustomersupport.zendesk.com/hc/en-us/articles/360035204814-What-is-the-return-policy-
Do you provide samples to bring home for review?
Many of our products do have samples that can be brought home. Depending on the product, you may be able to take those samples home the same day, or we may have to ship them to your home. For example, for hardwood, laminate, and vinyl we offer $5 samples that can be shipped directly to your home, while carpet samples are often available in store for customers to take home.
Can I place an order online?
At this time, we do not handle online orders. We encourage you to take a first look at our website to view the products we offer, and then to visit a showroom to see the products in person and make your selection.
What types of flooring do you carry?
We carry a wide range of carpet, tile, natural stone, hardwood, laminate, and vinyl flooring. We also carry area rugs, window treatments, and bathroom vanities to complement your home. Browse our website at https://www.avalonflooring.com or visit a showroom to see available flooring options.
What brands of window treatments do you carry?
All of our window treatments are made by Hunter Douglas, a leading window treatment brand with a variety of styles. Browse our website at https://www.avalonflooring.com/products/window-treatments for our full selection.
Does Avalon Flooring in Langhorne offer professional installation services?
Yes, Avalon Flooring provides installations by certified and insured subcontractors with expertise in the latest methods, ensuring smooth installation in your home.
Is there a free measuring service available at Avalon Flooring - Langhorne?
Yes, Avalon Flooring offers free measuring services. After you visit the showroom or complete a virtual consultation and make your selections, a professional estimator will measure your space for the selected materials.
What types of flooring and products does Avalon Flooring in Langhorne carry?
Avalon Flooring carries a wide range of carpet, hardwood, laminate, vinyl, tile, natural stone, custom area rugs and runners, bathroom vanities, and window treatments.
Do I need an appointment to visit Avalon Flooring in Langhorne?
Appointments are not required as walk-ins are welcome, but scheduling an appointment is recommended during peak hours to ensure personalized assistance.
What payment methods are accepted at Avalon Flooring - Langhorne?
All major credit cards including Visa, Mastercard, American Express, Discover, as well as cash, check, and financing options are accepted.
Does Avalon Flooring Langhorne provide samples to take home for product review?
Yes, many products have samples available. Some can be taken home the same day, while others like hardwood, laminate, and vinyl samples are $5 and can be shipped to your home.
Can customers place orders online through Avalon Flooring's Langhorne location?
Currently, Avalon Flooring does not support online orders. Customers are encouraged to visit the showroom to view and select products.
Which nearby stores can customers visit when shopping at Avalon Flooring in Langhorne?
Nearby convenient stores include Lane Bryant for women's clothing, Staples for office and printing needs, and ALDI USA for groceries and liquor, offering shoppers multiple options in one trip.
Are there financial services nearby Avalon Flooring for customer convenience?
Yes, several Bank of America branches and ATMs are nearby to assist customers with financial transactions and mortgage services during their visit.
What nearby amenities are available for customers visiting Avalon Flooring in Langhorne?
Customers can enjoy nearby amenities such as Starbucks for coffee, Valet Auto Wash for car detailing, and Toys"R"Us for shopping with children before or after visiting Avalon Flooring.