UGI Heating, Cooling & Plumbing

Reviews

• JS

  Jeanne Souder

  Sep 1, 2024
  5.0
  Prompt! assessed the situation and made the necessary repair. Very pleasant
• SI

  See It For What it Is

  Jul 28, 2017
  2.0
  We recently looked into getting a dehumidifier installed in our home. Like many others probably do, we called several local businesses to provide estimates to get the best price. Setting up the appointment was easy enough and the employee who came out was very friendly and personable. After speaking with the rep, I had some concerns. One was the pricing which seemed to be very high. The unit itself (not including labor) was quoted around $2900. I found the same unit online from an HVAC distributor for $1,200. I asked about the cost of labor if I would provide the unit which would save me about $1700. I was told that the company could not do the work if I supplied the same unit myself. Obviously I would not pay an additional $1700 for the same exact thing. To us it kind of seemed like price gouging. I'd understand a couple hundred dollar difference but not almost two thousand. Due to this, we gave our business to another local company who provided a quote based on their complete supply and install of a unit along with a quote for installing a customer supplied unit. In the end, it made the difference in where we spent our money. We never used UGI HVAC services before but based on our experience, we'd probably look elsewhere.
• JD

  J D

  Aug 15, 2016
  5.0
  Always a smooth, efficient, and quick response to HVAC issues. Very professional and competent service!

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