Roto-Rooter Plumbing & Drains

4.8
1355 reviews

About

Plumber
Roto-Rooter is a licensed plumber in Johnstown, PA offering full-service plumbing repair and maintenance 24 hours a day, seven days a week. From drain cleaning to toilet clogs, water heaters to new installations, our experienced Johnstown plumbers can do it all – on your schedule.

Location

Roto-Rooter Plumbing & Drains
115 Sann St, Johnstown, PA
15904, United States

Hours

Reviews

4.8
1,355 reviews
5 stars
1,239
4 stars
55
3 stars
12
2 stars
11
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians were frequently described as friendly, professional, and knowledgeable, providing excellent customer service.

Response Time

Many customers praised the quick response times for service requests, often receiving same-day assistance.

Communication

Technicians were noted for their clear explanations of issues and solutions, helping customers understand the work being done.

Quality of Work

Overall, the quality of work was highly rated, with many customers expressing satisfaction with the repairs and maintenance performed.

Pricing Concerns

Some customers felt that the pricing was high, with a few expressing dissatisfaction regarding transparency and unexpected costs.
  • JG
    Justin Gerber
    2 days ago
    5.0
    The guy and his crew that came excellent service and knowledgeable. They didnt push anything and fix what needed to be done right away! Definitely will recommend to anyone e thank you guys
  • JQ
    Jennifer Queer
    4 days ago
    5.0
    Derrick was terrific. He was very informative and friendly and worked quickly to fix our clogged drain. He gave us lots of tips on how to prevent it from happening again. We really had an excellent experience today!
  • RS
    Ryan S
    6 days ago
    1.0
    Called to have them run a camera to determine if my sewer line was clogged. Couldn't get the camera down, couldn't run the water jet, then finally determined the pipe was broken. Informed me they would cut me a discount since they were not able to perform the services. Still charged me over $400 for essentially doing nothing. Supervisor calls me the next day and quotes $20 grand for repair. Yes $20,000. Needless to say Knisely came and did the same job for a quarter of the price. Don't waste your time
  • MP
    Mary Phillips
    Nov 13, 2025
    5.0
    Shawn arrived promptly and was very well mannered and courteous! He got the job done in a short amount of time and even showed me what exactly he did afterwards. He even made sure to check the sinks and faucets around the house afterwards as well! I would highly recommend Shawn and roto rooter!
  • DD
    david Douglas
    Nov 6, 2025
    5.0
    Derek was awesome. He ran into multiple roadblocks due to all our plumbing being over 100 yr old cast iron. He stayed positive and professional. He has to come back to do some sewer vent and I'm super happy that he's the one doing it. I highly recommend him. He's young but definitely knows what he's doing and if he doesn't he don't bullcrap you. My inlaws are very satisfied at this point. Thanks

Frequently Asked Questions About Roto-Rooter Plumbing & Drains

What plumbing services does Roto-Rooter Plumbing & Drains offer in Johnstown, PA?

Roto-Rooter offers full-service plumbing repair and maintenance, including drain cleaning, toilet clog resolution, water heater services, and new installations in Johnstown, PA.

Is Roto-Rooter Plumbing & Drains available for emergency plumbing services?

Yes, Roto-Rooter provides plumbing services 24 hours a day, seven days a week.