Adam Home Services

4.8
3149 reviews

About

HVAC Contractor

Location

Adam Home Services
200 West Chester Pike, Havertown, PA
19083, United States

Hours

Reviews

4.8
3,149 reviews
5 stars
2,925
4 stars
76
3 stars
17
2 stars
42
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are frequently described as friendly, professional, and knowledgeable, providing clear explanations and thorough assessments.

Timeliness

Many reviews highlight prompt response times and punctuality of technicians, with customers appreciating quick service during emergencies.

Quality of Work

While most feedback praises the quality of service, there are notable concerns regarding installation issues and high costs associated with repairs.

Communication

Several customers expressed dissatisfaction with communication, particularly regarding follow-up and clarity on service details.
  • PB
    p j brown
    2 days ago
    5.0
    Very happy with the service. The technician showed up less than one hour from my call on a cold Saturday morning and had me up and running in no time at all. Felton. My tech. was very knowledgeable and a real professional. Thanks again
  • TL
    Todd Lutte
    5 days ago
    5.0
    Super friendly staff, they accommodated us promptly and had two knowledgeable techs come out at 5:00 on a Friday!! Troubleshot the issue and replaced the part a couple weeks later it had a related issue and they showed up and fixed it again, no change, no hassle!!! A +
  • RR
    Rebecca Reuben
    Dec 31, 2025
    5.0
    Matt Gallagher was incredible. We came home to a non-working heater and had a miserable night. Matt came as soon as he could, found the problem, fixed it, and made us laugh all the while. Adam Mechanical has been our plumbing and HVAC go-to for 10 years. Matt was one of the highlights of the service techs we’ve had over that time.
  • AB
    Alec Baker
    Dec 23, 2025
    5.0
    Ralph and Perry were awesome! They stopped by to help advise on a punch list of items and home improvement projects, and it was immediately clear they really know their stuff. They took the time to walk through everything with me, explain options in plain English, and point out what actually mattered versus what was just “nice to have.” No upsell, no pressure, just honest guidance and practical solutions. They were professional, punctual, and super easy to work with.
  • TG
    Terrence Griffith
    Dec 13, 2025
    1.0
    We hired Adam Mechanical to install a new residential steam heating system in our home at a cost of over $50,000, replacing an older Weil-McLain steam system. Based on prior experience—Adam Mechanical previously completed an installation at our church that was done well—we expected the same level of professionalism and workmanship. Unfortunately, our residential experience fell far short of expectations. Immediately after installation, several serious issues became apparent. The automatic water feeder was extremely loud, audible throughout the entire house. In addition, the pipes produced excessive and disruptive noise, creating what can only be described as constant pandemonium. Importantly, our previous steam system did not exhibit any of these problems, despite being significantly older. When we raised concerns, the installer attributed the noise to the age of the house, which is located in Overbrook Farms, a designated historic district. Unsatisfied with this explanation, we hired an independent mechanical engineer to assess the system. He identified multiple installation deficiencies, including: • Failure to replace steam traps, which should have been addressed as part of a proper system replacement • Incorrect pitch on at least one newly installed pipe • Installation choices that contributed directly to noise and performance issues Rather than correcting these issues as part of the original installation, Adam Mechanical attempted to charge an additional $10,000 to address the noise problems. We declined, as these issues were not present prior to their installation and appear to stem from incomplete or improper work. Adam Mechanical also brought in a representative from Weil-McLain, who stated he was present only to observe and not to opine on the noise. However, he did identify that: • The water pressure meter was set incorrectly • Copper piping had been installed in locations where it should not have been Since that visit, Adam Mechanical has been largely non-responsive, and our attempts to obtain resolution have gone unanswered. Additionally, if wall access is required during installation, customers should get written confirmation that wall repairs will be handled properly. In our case, Adam Mechanical did not want to restore the walls and proposed having one of their technicians perform the repairs—something we found unacceptable. Overall, we are deeply disappointed—not only by the quality of workmanship, but also by the dismissive and condescending attitude we encountered when legitimate concerns were raised. Advice to potential customers: If you use Adam Mechanical—especially for steam system installations—make sure they are not simply swapping equipment, but fully inspecting and updating all associated components (traps, piping pitch, pressure settings). Get all repair responsibilities clearly documented in writing. This was a costly project, and the outcome has been extremely frustrating

Frequently Asked Questions About Adam Home Services

What services does Adam Home Services provide?

Adam Home Services offers HVAC contractor services, including heating, air conditioning, and plumbing.

Where is Adam Home Services located?

Adam Home Services is located at 200 West Chester Pike, Havertown, PA 19083.