Adam Home Services

Reviews

• MM

  mmob1

  6 days ago
  1.0
  I have been happy with Adam Home Services until the recent service call where I thought I was over-charged. I called and asked to speak to the manager to discuss and was told he has away from his desk and would call back shortly.  I have now called four times over the past week and am always told I will get a call back today or tomorrow. I have never gotten a call back.  Extremely unprofessional behavior, and I no longer recommend AHS.
• ER

  Elliott R

  Nov 11, 2025
  2.0
  Water heater expansion tank was given as the source of my water heater leak by tech. Price quote to replace was ridiculously high. Came down in cost. I later contacted to ask what MAKE and MODEL expansion tank is provided, and to reroute water line so tank is not hanging on pipe and is vertical. Absolutely no follow up call or answer after MULTIPLE attempts by me. POOR SERVICE. UPDATE 11-17-2025: Calling the given number puts anyone into an AI customer service voice that is not a person and in no way helpful if you have questions or need help beyond very basic info - which is why most would call in anyway. Very frustrating for a customer and more work for us where it should not be. It took forever to get more details on an estimate of repair, details that anyone would want to know and more than one sentence of "we are going to replace an expansion tank". Overall and in the end, response time from this company is nonexistence, communication quality is exceedingly subpar, prices are insanely high and padded, and you have little to no options to get needed info or follow up because it seems no person there does what they say or cares. They can do and be better, they simply choose not to. Beware.
• NM

  Nikki Morein

  Nov 9, 2025
  5.0
  I couldn't ask for better assistance. My water heater blew out on a Saturday morning-Adam HS was on the ball the minute I called them. By the next day I had a new water heater, and an easy payment plan to take care of it, all due to the awesome care I received from this company. Thank you to Ralph, Leif, and Lauren in particular. You guys were just great, and this means a lot to a woman just trying to get by here! These homeowner surprises are pretty rough - you guys made me feel better all around, both in home and heart... thank you!
• WG

  William Gullins

  Nov 8, 2025
  1.0
  I was very dissatisfied. I was under the impression that I was going to get an experienced HVAC technician to come out and do whatever he needed to do to diagnose the exact problem as to why my furnace wasn't working, and then give me an estimate on what it would cost to fix the problem. That is not what I got. I was told it could be one thing or another but without removing some parts he couldn't be sure what the problem was. Well needless to say, that was the extent of his analysis that lasted what seemed like less than less 30 minutes and cost me $70.00. Now I am still sitting here with the no heat and no definitive answer as to why after spending $70.00 to get the answer.
• NF

  Nancy Farrington

  Nov 5, 2025
  5.0
  I cannot state strongly enough how impressed with Adam Home Service. I received prompt, friendly service. George was thorough in diagnosing issues, providing information/explanations and arranging for next steps. Following the initial assessment, I had a new boiler & water heater installed. Again very impressed by the service man who did the install. Some of the things they did to impress me may not have seemed like a big deal to them but they were tome. They were very careful to avoid spreading dirt in the house; they addressed all my question, & educated me on the features of the new thermostat.

Frequently Asked Questions About Adam Home Services