Fire & Ice Heating and Air LLC was originally established in 1999 with the simple premise of offering honest, quality work at a reasonable price. A little over 23 years and thousands of customers later, the same holds true: we will provide an honest assessment of your heating and cooling needs and complete your work in a timely manner and at a fair price. Fire & Ice Heating and Air takes pride in everything we do, From answering the phone when you call, to staying up-to-date on the latest HVAC equipment and indoor air quality accessories.
Technicians are consistently praised for their professionalism, knowledge, and ability to explain issues clearly to customers.
Timeliness
Customers appreciate the promptness of service, with many technicians arriving on time and completing jobs efficiently.
Pricing Transparency
While many reviews highlight fair pricing, some customers expressed concerns about high costs and flat-rate billing practices.
Technical Expertise
Technicians are frequently noted for their thoroughness and ability to diagnose and resolve HVAC issues effectively.
Overall Satisfaction
The majority of customers express high satisfaction with the service provided, often recommending the company to others.
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Lori Euchler
Nov 17, 2025
5.0
My service guy came within given time . He was very helpful and knowledgeable . Emilio was wonderful and took time to explain everything to me . I would recommend this company to everyone and his service was excellent!
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Therese Simpson
Nov 17, 2025
5.0
Great guy, helped me to get the same unit and don't have to do anything but get the new one put in. He was pleasant , took his time and I'm Happy with the outcome. Would recommend fire and Ice To Anyone that needs furnace! Thank You
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Taylor Maahs
Nov 16, 2025
5.0
Fire and Ice did a fantastic job installing my new furnace and AC! They are professional, tidy and communicative. If there was an issue, they didn’t hesitate to reach out right away!
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Keri T
Nov 13, 2025
5.0
They were so timely with their arrival. Very knowledgeable and fixed our furnance. Gillece messed up the furnace and after that,said nomore with them. Set an appointment with fire and ice, they came the next morning and were so wonderful. They were understanding and would definitely recommend!! Their prices were reasonable and very straightforward. No hidden fees like other places.
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Kymberlee Shields
Nov 12, 2025
5.0
I was very nervous about calling a company. I wasn’t familiar with. However, the reviews were fantastic and I now know why! Tristan was wonderful. He explained everything thoroughly and got my (very old) furnace running great again. I would highly recommend your company to anyone in need of heating or AC service. The Maintenance Plan will also pay for itself with the discount and my piece of mind! Thank you!