Many customers reported inconsistent trash pickup, with several instances of missed collections and delays.
Customer Service
While some customers praised the friendly and helpful staff, others experienced rude interactions and lack of follow-up on issues.
Pricing Issues
Numerous reviews mentioned dissatisfaction with rising fees and additional charges, leading to perceptions of price gouging.
Communication Problems
Customers expressed frustration over poor communication regarding service changes, billing issues, and missed pickups.
Mixed Experiences
Overall, experiences varied widely, with long-term customers expressing satisfaction while newer customers reported significant issues.
JD
Jennifer Dennison
Jan 5, 2026
1.0
I moved to a new area back in August. The first 2 months no issues at all. In October is when everything started going downhill. I am currently calling on a weekly basis to have my recycle bin picked up because it was missed on the scheduled pickup day. Every week I call I am questioned "well were your bins put out?" What kind of insane person takes time from their day to call in weekly if the bins are not put out, also trash is taken with no issue weekly so im not understanding! Finally spoke to the manager Susan and I felt better and was hopeful that this week I would wake and not have to call, WRONG again not picked up left a message and no response! If a service is paid for there is no reason I should have to be calling in weekly for them to do their jobs it should just be done! Never had this issue with Waste management! Currently looking for a new dump service!
JM
Janelle Martin
Dec 29, 2025
5.0
We have had Good's Disposal Service for 10 years and they have been consistent in picking up our trash and recycle. The service has been a great experience!
LL
Larry Lucas
Dec 20, 2025
1.0
Had the service for business for 4 years,overall ok but several times dumpsters were left full and when called to remove was switched around to 3 or 4 different people to try to reschedule another pickup,after a week of doing that still no pickup,dumpsters overflowing hurting my business,last instance there was a tiny bit of snow on the ground which I had dumped 50 pounds of salt onto and they emptied one dumpster and left in the yard creating huge mud holes and also was within inches of passing traffic in my driveway,this was left unchanged for a week now,even after 2 emails and 3 phone calls,another instance was residents threw a few soda cans in and a few bees flew around the area and they yet again refused to take dumpsters for another week forcing tennants to hold their trash and or have it spill onto the ground,they hurting business and not even a phone call back or care in the world,worst experience I ever had with a lifetime of business,would not recommend
JM
Jane Martin
Dec 16, 2025
5.0
It is ALWAYS a pleasure to deal with Fred at Good's Disposal. Very friendly and helpful.
We appreciate the service we receive from Good's.
ZR
Zoilo Rivera
Nov 18, 2025
5.0
We've been with goods for a few years now and we've never had any issues with them, the guys that come out and get trash are always nice and always make sure that are trash bins are nice and neat when they are done.. Highly recommend goods
Frequently Asked Questions About Good's Disposal Service
What services does Good's Disposal Service provide?
Good's Disposal Service offers residential and commercial services including toter, recycling, and roll-off waste management.
Where is Good's Disposal Service located?
Good's Disposal Service is located at 4361 Oregon Pike, Ephrata, PA 17522-9514, US.
What are the business hours of Good's Disposal Service?
Good's Disposal Service is open Monday to Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
How can I contact Good's Disposal Service?
You can contact Good's Disposal Service by phone at +1 717-859-1879 or +1 717-336-6385, or email info@goodsdisposalservice.com.
Does Good's Disposal Service accept credit card payments?
Yes, Good's Disposal Service accepts American Express, Discover, Mastercard, and Visa payments.
What languages does Good's Disposal Service support?
Good's Disposal Service supports English.
When was Good's Disposal Service established?
Good's Disposal Service was established in 1950.
Are there any automotive services near Good's Disposal Service?
Yes, nearby automotive services include Marty’s Garage, Enck's Auto Center, Ruhl's Frame & Alignment Service Inc, and Trans Equipment Co.
What storage facilities are near Good's Disposal Service?
iStorage, a self-storage and automotive storage facility, is located near Good's Disposal Service.
What recreational facilities can customers visit near Good's Disposal Service?
Customers can visit nearby recreational facilities such as Dutch Lanes bowling alley, 222 Dutch Lanes which includes a restaurant and arcade, and Montgomery Pro Shop sports club.