Business Details
About
Drainage ServiceSewer & Drain CleaningWater Damage Restoration
TLC Drain, Sewer, and Water Cleanup, established in 2011 by a seasoned collective of master plumbers, has garnered a reputation in Philadelphia and surrounding Delaware Valley for its prompt and efficient service. As a leading provider, TLC stands ready to address immediate drain and restoration issues with utmost proficiency. Renowned as the go-to company for immediate service requirements as well as home upgrades, We pride ourselves on tackling even the most complex challenges with utmost expertise. With convenient hours and round-the-clock availability for emergencies, TLC is dedicated to addressing all your drain, sewer, and water cleanup needs!
Location
Hours
Reviews
4.8
793 reviews
5 stars
725
4 stars
31
3 stars3
2 stars5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are frequently praised for their professionalism, friendliness, and clear communication with clients.
Response Time
Many customers noted the quick response times, especially in emergency situations, with technicians often arriving within hours.
Pricing Transparency
Several reviews highlighted issues with pricing, including unexpected costs and perceived 'bait and switch' tactics, leading to customer dissatisfaction.
Quality of Work
While many customers were satisfied with the quality of work, there were notable complaints about incomplete jobs and the need for follow-up repairs.
Overall Experience
Overall, experiences varied widely, with many customers expressing high satisfaction, while others reported significant frustrations.
- NJNora JonesJan 5, 20265.0Kind, fast, quality service - we’ve used TLC twice and haven’t been disappointed. They treat customers with respect.
- SMSally MallickJan 3, 20265.0TLC Drain, water, and sewer sent a worker to my house Sean to look over damage in my bathroom. I was very pleased. Sean arrived right on time. He is very personable and communicates very well with clients. He explained everything to me and even showed me how he uses his detector to find out damage. I felt very comfortable with him. He is great at his job. 💯😄
- WKwilster knoblauchDec 24, 20255.0Great professional service from Nick
- DDDexterDec 19, 20255.0TLC has been amazing with replacing our main water pipe that was leaking water into our basement. An expert team diagnosed the situation, an experienced team helped fix it, and very responsive and supportive office team supported along the journey. Given our unique unforseen situation, they came out immediately for a second day that was unplanned to ensure everything was resolved with due diligence and thoughtfulness. Special thanks to Chris, Bill, Kevin, Sergio, Melody, Shawn, Amy, and Madison for coming through quickly and seamlessly, so we could have a dry and safe holiday season! Highly recommend! Similar to another review, you will have to be careful about the downstream affects of their work. They had to dig up our front yard from foundation to water main shutoff, so we know have to get a landscaper to help with grass come spring. With the water leak since it wasn't caught early, the soil around our foundation is super water dense, so our sump pump is pushing abnormal amounts of water to our backyard and flooding that. Just think about downstream upfront to budget and schedule accordingly. That is all.
- KWKeith WielandDec 13, 20255.0Drain clog fixed! Dylan was friendly and informative. Thanks for being available on a weekend!
Frequently Asked Questions About 550 Foundry Rd
What services does TLC Drain, Sewer, and Water Cleanup provide?
TLC offers drain, sewer, and water cleanup services, including immediate service and home upgrades, specializing in complex plumbing challenges.
What is the service area for TLC Drain, Sewer, and Water Cleanup?
TLC primarily serves Philadelphia and the surrounding Delaware Valley area.
Where is TLC Drain, Sewer, and Water Cleanup located?
Their address is 550 Foundry Rd, Eagleville, PA 19403, United States.
What are the business hours of TLC Drain, Sewer, and Water Cleanup?
TLC operates 24 hours a day, 7 days a week, providing round-the-clock availability for emergencies.
How can customers contact TLC Drain, Sewer, and Water Cleanup?
Customers can call +1-484-546-8477 or email info@tlchelps.com for inquiries or service requests.
When was TLC Drain, Sewer, and Water Cleanup established?
The company was established in 2011 by a team of master plumbers.
What is TLC Drain, Sewer, and Water Cleanup's approach to service?
They are committed to prompt, efficient, and expert solutions while being "Big enough to help, small enough to care."
Are there any places nearby TLC where customers can grab a bite or shop before or after their appointment?
Yes, nearby you can visit Sweet Prosperity Bakery for baked goods or Antoine Amrani Chocolates for specialty candies and chocolates.
What nearby places can families visit to entertain children when visiting TLC?
Families can enjoy BounceTown Inc and Chatter Splatter Playgroup, both offering playground and entertainment activities close to TLC.
Are there any nearby businesses that offer related home services?
Nearby related services include TLC Plumbing, Heating, & Cooling and Paragon Landscaping Corporation for plumbing and landscaping needs respectively.