Boates Brothers General Contracting provides home improvements, construction, renovation, and remodeling services in cities across Pennsylvania and Delaware.
Many customers praised the professionalism, friendliness, and responsiveness of the staff, highlighting their willingness to communicate and address concerns.
Quality of Work
Overall, the quality of work received positive feedback, with many customers expressing satisfaction with renovations and repairs, although some noted issues with specific projects.
Honesty and Transparency
Several reviews appreciated the company's honesty in providing advice and estimates, although there were complaints about additional charges for follow-up work.
Mixed Experiences
While many customers had positive experiences, a few reported dissatisfaction with specific jobs, particularly regarding communication and follow-up on unresolved issues.
Repeat Business
Numerous customers indicated they would return for future projects, reflecting a strong level of trust and satisfaction with the company's services.
MF
Michael Florio
1 day ago
5.0
EXCELLENT CONTRACTOR. SHOWED UP ONTIME, COMMUNICATED CLEARLY, AND DELIVERED HIGH QUALITY WORK. VERY PROFESSIONAL AND RELIABLE. GREAT PEOPLE TO WORK WITH. HIGHLY RECOMMENDED.
PS
Patrick Spinosa
5 days ago
5.0
Boates Brothers General Contracting is the BEST! They do what they say.
WH
W House
6 days ago
5.0
Absolutely one of the most professional, clean,honest contractor Buisness I’ve ever encountered. This my Second time utilizing Boates Brothers for repairs and projects in the home highly recommend and will continue to use in the near future!
PL
Paula Lagonigro
Nov 6, 2025
5.0
Boates Brothers, and Alan specifically, was such a fantastic surprise to work with. Alan was very knowledgeable about our large-scale commercial project and offered several suggestions to better meet our needs and budget. His team brings a wide array of skills to the project and his enthusiasm is contagious. Highly recommend.
JK
James Kelso
Oct 1, 2025
1.0
The people were initially very nice, so I feel bad for leaving a bad review, but I feel even worse for myself after I felt like I was taken advantage of.
As a new first-time home owner, I was dealing with a leaking window. At the time, I had very little knowledge of home repairs, so I reached out to Boates Brothers, and they sent someone out to take a look at the window. The gentleman suggested that I caulk the window myself so that I could save money. I really appreciated the honesty and tips. I caulked the window as suggested, but it kept leaking.
I reached back out to Boates Brothers, and they again sent someone out. As they looked over the window, I was told they wouldn't be able to identify the cause of the leak until after they ripped off all of the siding. The gentleman asked if I wanted him to replace the windows while the siding was off, since that would be the best time to do it. I declined because the windows were nearly brand new, and again, I had no knowledge about home repairs. At no point was any testing ever done to identify the source of the leak. I'm not sure why the gentleman couldn't use a hose to help locate the leak. Regardless, I went ahead with the recommended repair.
After spending over 3 thousand dollars, I was told they found the source of the leak, and one of the contractors even gave me his "stamp of approval" and assured me it would never leak again. I was very happy with the work until the next rain storm, and saw that the window was still leaking. I reached back out to Boates Brothers, and their response insinuated that it was my fault for declining to have the windows replaced. I am not a contractor, nor do I have the knowledge of the repairs. Never once did they say that the window was the cause of the leak. In fact, they told me the exact opposite. I hired them to find the source of the leak; it was not my responsibility to do so. Instead of offering to fix their work, they wanted to charge me an additional $2,500 to do the project all over again. I feel that they saw a young couple who were first-time homeowners and decided to take advantage of me. I strongly suggest avoiding this company at all costs
Frequently Asked Questions About Boates Brothers General Contracting
What services do you offer?
At Boates Brothers General Contracting, we offer a comprehensive range of services including design and planning, electrical work, epoxy flooring installation, new construction projects, renovations, remodeling, plumbing services, and exterior improvements.
Are you licensed and insured?
Yes, Boates Brothers General Contracting is fully licensed, bonded, and insured, ensuring peace of mind for our customers throughout all our projects.
Do you offer free estimates?
We provide free, detailed estimates for all projects within a one-week timeframe.
What services does Boates Brothers General Contracting provide?
Boates Brothers General Contracting offers a wide range of services including roofing, siding, windows, doors, carpentry, kitchen and bathroom remodels, concrete and masonry work, decks and pavers, excavating, new construction, epoxy flooring, design and planning, home exterior work, flooring, outdoor living services, plumbing, specialty construction, and electrical services.
Is Boates Brothers General Contracting licensed and insured?
Yes, Boates Brothers General Contracting is fully licensed, bonded, and insured to ensure customer peace of mind during all projects.
Does Boates Brothers General Contracting offer free estimates?
Yes, they provide free, detailed estimates for all projects, typically within one week.
Where is Boates Brothers General Contracting located?
Boates Brothers General Contracting is located at 532 West Laughead Avenue, Boothwyn, PA 19061, USA.
What are the hours of operation for Boates Brothers General Contracting?
They are open Monday through Friday from 7:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What payment options does Boates Brothers General Contracting accept?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
How can customers contact Boates Brothers General Contracting?
Customers can reach them by phone at +1 484-480-5452 or by email at boatesbrothers1@gmail.com.
In which areas does Boates Brothers General Contracting provide services?
They serve multiple cities and counties including Delaware County, PA; New Castle County, DE; Chester County, PA; and cities like Chester, Media, Upper Chichester, Marcus Hook, Aston, Brookhaven, Ridley Park, Springfield, West Chester, Chadds Ford, Glen Mills, Delaware City, Wilmington, Newark, Claymont, Townsend, and Hockessin.
Are there useful nearby places that customers might visit in Boothwyn, PA when working with Boates Brothers General Contracting?
Yes, nearby places include Superior Coating Solutions, a building supply store useful for sourcing materials; John’s Reliable Plumbing and Perfect Plumbing Partners for plumbing needs; and Gaspari Park, a local recreational area customers might visit before or after consultations or meetings.
What amenities and services are available near Boates Brothers General Contracting to assist customers?
Nearby amenities include Ray's Auto Service and Frank's Auto Care for automotive repairs, Linwood Pizza and Pizza House for quick meals, and Mike's Beauty Salon for grooming services, making it convenient for customers to handle multiple errands or appointments in one area.