Many customers praised the professionalism, politeness, and knowledge of the technicians, highlighting their ability to explain issues clearly and provide thorough service.
Installation Issues
Some customers reported significant problems with installation quality and delays, particularly regarding HVAC systems, leading to dissatisfaction with the overall service.
Response Time
Customers appreciated the quick response times for service calls, often receiving same-day assistance for urgent issues.
Technical Expertise
Technicians were frequently noted for their technical skills and ability to diagnose and resolve issues efficiently, contributing to positive customer experiences.
Communication
While many reviews highlighted good communication, there were instances where customers felt left in the dark regarding follow-ups and service timelines.
LD
Leann Diederich
Sep 13, 2024
1.0
We have been waiting since July 23rd for them to repair a mini split in our house, that they installed two years ago. After ordering the wrong part and not being able to fix it 3 weeks later, we have not heard back from them. So disappointed in their customer service!
KL
Karen Linton
Jul 22, 2024
5.0
I really appreciate the same day service. Joseph was happy to answer questions, friendly and explained pricing beforehand.
LL
Lauren Losey
Mar 4, 2024
5.0
We were without heat due to a power surge. Gabe was helpful and explained what was happening with the furnace every step of the way. He had our part in and fixed our furnace before the day was out.
PS
P. Khalil Saucier
Jul 4, 2023
1.0
The journey of lack luster service continues. Quick to sell you a system but beyond slow to fix problems. We have had our system for less than a year and have several issues from an extremely unprofessional installation (not to mention the poor quality), very poor communication and follow through, and much more. I’m sure that the mechanical issues that we have encountered are all due to sloppy installation. Avoid this company!
AL
Aaron Long
Jul 3, 2023
5.0
Heath worked with me to spec out a whole house mini split system. He spent a lot of time going over my options, including alternatives to mini splits. He answered my questions and designed a system specific to my house and needs. I felt confident I was buying the right product. Dustin and Scott handled the installation. They were courteous and friendly and took the time to answer any questions I had each day and made sure things were done right. I’m very happy with the system so far and I think it looks great. Looking forward to working with triangle in the years to come.
In which areas does Triangle Heating, Cooling & Plumbing provide service?
They serve residents and businesses in Blair County, Centre County, Clearfield, Clinton County, Huntington County, Mifflin County, and Union County in Central Pennsylvania.
Where is Triangle Heating, Cooling & Plumbing located?
They are located at 1758 Jacksonville Rd, Bellefonte, PA 16823, United States.
What are the business hours for Triangle Heating, Cooling & Plumbing?
Triangle Heating, Cooling & Plumbing operates 24 hours a day, 7 days a week.
Which payment methods are accepted by Triangle Heating, Cooling & Plumbing?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Do I need an appointment to receive services from Triangle Heating, Cooling & Plumbing?
Yes, appointments are required to receive services.
What brands does Triangle Heating, Cooling & Plumbing work with?
They are affiliated with the Lennox brand for heating and cooling solutions.
How can nearby places like Tussey Mountain Motors assist when visiting Triangle Heating, Cooling & Plumbing?
Nearby Tussey Mountain Motors offers vehicle services such as sales and tire repair, which can be convenient if your vehicle needs maintenance before or after your visit.
What nearby services are available in Bellefonte alongside Triangle Heating, Cooling & Plumbing?
Nearby services include Justin Time Handyman Service for general repairs and Spotless Home Cleaner for home cleaning services, complementing your needs around the home.
Are there any nearby business supply stores I can visit when at Triangle Heating, Cooling & Plumbing?
Yes, Heidelberg Materials and Hanson Aggregates Pennsylvania provide building supplies, sand and gravel, and hardware store services nearby.