I was delivered a 20 Yard Drop Box to put our roofing material in. I was quoted a price and paid for it in advance. When I got my regular bill. There was $75.00 added to it. I called and ask about it. I was told they made a mistake. I was quoted a price for a 10 Yard Dump Box, and received a 20 Yard Drop Box. That is their mistake and I shouldn't have to pay the extra $75.00.....
VL
Von LaRae LaFerriere
Jul 22, 2025
1.0
I've had service here for going on 9 years, I just called to ask for a new garbage can as this one is very old and very gross. She said sure, however there's a $22 charge to switch the cans out! SERIOUSLY ‼️ PFFT!
SL
Susanna LeHund
Jul 9, 2025
1.0
This is the worst company I have ever had the displeasure of working with. They treat their customers horribly because they know they are the only option for garbage service. We are cancelling our service and going to start taking our trash to the dump ourselves. It will be better than dealing with any of the employees or the office people who talk to you like you're a child. We need another company to be in competition with these horrible people. You would make a ton of money if you were just nice.
DH
Dev H
May 29, 2025
1.0
I’m shocked they even have two stars. Winona has the worst attitude while working in a customer service role. I rented a dumpster for a month where weekly pick ups are included-we are renovating. Nobody came to get it this week and when I called she said she didn’t have anyone else coming to the area until next week. “Today would’ve been the day to get it picked up if we would’ve known.” If you would’ve known that you didn’t do your job? She said the driver wrote that it was “locked” however we don’t close our gate… I told her it was in the same place they dropped it off and she snipped at me and told me it was a different driver. Make a note? Communicate? Put Winona on a garbage route because her customer service skills are trashier than this overflowing dumpster they left.
AN
Ashley Newton
Dec 6, 2024
1.0
Awful experience with this company. They say they send notices, but they don’t. Neighbors and other reviews can confirm this. Customer service is awful……rude and condescending. Other sanitation services for the area have far better ratings in communication and customer service. A large group of us are partitioning to be able to choose what utility companies we use.
Frequently Asked Questions About Pacific Sanitation Inc
What services does Pacific Sanitation Inc provide?
Pacific Sanitation Inc specializes in solid waste and recycling collection and disposal services.
Where is Pacific Sanitation Inc located?
Pacific Sanitation Inc is located at 3475 Blossom Drive Northeast, Salem, OR 97305, USA.
What are the business hours of Pacific Sanitation Inc?
Pacific Sanitation Inc is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Pacific Sanitation Inc?
You can contact Pacific Sanitation Inc by phone at +1 503-393-1031 or by email at sean@pacsan.net.
Does Pacific Sanitation Inc have a website?
Yes, you can visit their website at https://pacsan.net/.
Is Pacific Sanitation a family-owned business?
Yes, Pacific Sanitation is a family-owned company.
What nearby automotive services can I find near Pacific Sanitation Inc?
Nearby automotive services include Active Automotive Services and Mecatech Auto Service, both offering automotive repair and tire services, which can be convenient for vehicle needs while visiting Pacific Sanitation.
Are there storage facilities near Pacific Sanitation Inc?
Yes, there are several storage options nearby including Safe Stor, Public Storage, and US Storage Centers, useful for customers needing extra storage solutions.
What industrial or contractor services are located near Pacific Sanitation Inc?
Nearby industrial and contractor services include Valley Equipment Company, Inc, R&S Industrial Supplies, Evergreen Machine & Manufacturing, and Stark Trucking, which might be helpful for business or construction-related needs.
Is there any nearby dining or entertainment around Pacific Sanitation Inc?
Yes, The Point After, a pub, bar, and restaurant is nearby, offering a place to relax and dine before or after visiting Pacific Sanitation.