Superior Roofing

Reviews

• EK

  Emily Katzton

  Oct 20, 2025
  2.0
  We were extremely disappointed with our experience with Superior Roofing. First, the communication with the front office was truly terrible. We had limited communication from them leading up to our project, and once the project was (mostly) completed, they were impossible to contact regarding outstanding items. We have multiple co-owners, and therefore multiple phone numbers, so it was very easy to see that they were screening our calls when they didn’t have an answer for us. Second, they left the dump trailer in our driveway for an entire week (making it unusable), and we weren’t able to get through to them on the phone during that time. When we finally were able to get through to them, they weren’t even aware that it was still there. Third, they damaged lots of our asbestos siding and left huge portions of our house uncovered. It took over a month to get them to come back out and repair the siding. During this time we had a separate siding contractor to come out and take a look at the situation (he was previously a roofer), and he could see that we had a reverse lap on all our flashing (meaning the building paper and the flashing were not in the correct order, meaning water could leak into our walls). It was not until we had this contractor call Superior and explain the severity of the issue that Sam, the owner, finally agreed to come out and look at the damage. Sam agreed to fix the issues, but after the first pass, only the easiest part was fixed. We had to have him come back out, and he claimed that the angled areas of our roof were “too difficult” to fix (despite the fact that Superior bid this job and mentioned no issues at that time). It was only when threatening to file a complaint with the CCB that he finally agreed to fix it. They finished up these repairs in late September. Our roof project took place in the middle of April. I’m giving them two stars instead of one because they did eventually fix what they broke, but we’re left with poorly painted patchwork siding, and exhausted from months of fighting them on this.
• JB

  Janos Bodnar

  Jul 23, 2025
  5.0
  I’m a repeat customer and Sam does great work. He’s completed repairs and maintenance on my home and rental property. Good work at a fair price. He’s a pro.
• JR

  James Rivelli

  Jan 31, 2022
  1.0
  I would never use this company again. We are doing a flip and actually care about the quality of 8natwll and professionalism of workers. Between the showing up hours and hours late and leaving beer cans in our driveway as they drank in their truck at the end of the day we would never recommend thos company. The gutter install left a huge mess with giant 6 inch set nails under our trucks .owner made a lot of excuses instead of just correcting it. Hopefully others will know to avoid these guys. I wouldn't trust they'll honor any of their warranties.
• DE

  Dan Eppolito

  Apr 20, 2021
  5.0
  Recommended to us by neighbors. Great to work with. Thorough professionals. Thanks!
• BM

  Bruce McAlister

  Aug 4, 2019
  5.0
  We've hired Superior Roofing twice in the past 5 years to replace the roof on two different houses. Both times, we were very pleased by the quality of the work, the people who did it, and just how easy the whole experience was. This is one of those rare companies that truly listen, constantly and proactively, to their customers - all the way from estimation to final inspection and sign-off. Mark, the estimator, is clearly an expert in the business and really good at explaining the condition of your roof and your options from repair to replacement. Last year, at Mark's recommendation, we made just a few hundred dollars of repairs to get another year out of the old roof. Their bid for this job was far better than the others - and we knew from experience that we'd get good results. We were extremely impressed by the roofing crew: They were prompt, everyone was friendly, and their work was unbelievably clean - no more than a nail or two left behind. These guys worked long hard days to get the job done - genuine teamwork. The foreman, Herberto, was outstanding: To every question, every concern, and a few special favors we asked, he responded instantly and positively. At the end of every day, he rang the bell to give status and tell us what to expect the next day. When the crew was finished, Sam, the company owner came by personally to inspect the work. From start to finish, both times we've worked with Superior Roofing, they have been first rate. We definitely recommend Superior Roofing.

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