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For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What services does Ferguson Waterworks provide?
Ferguson Waterworks delivers quality products and innovative solutions for water, sanitary sewer, and stormwater management industries, serving public and private authorities and contractors with world-class service.
What are the regular operating hours of Ferguson Waterworks in Medford, OR?
Ferguson Waterworks is open Monday to Friday from 7:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Does Ferguson Waterworks have special holiday hours?
Yes, Ferguson Waterworks is closed on holidays including November 27, December 24, 25, 31, and January 1.
How can I get support for issues with the Ferguson.com website?
You can contact Ferguson's dedicated customer support team at 888-222-1785 or email customer.support@ferguson.com during Monday to Friday, 8 a.m. - 8 p.m. EST.
What payment methods are accepted on Ferguson.com?
Ferguson.com accepts Visa, Mastercard, and American Express credit cards for product purchases.
Does Ferguson Waterworks offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants on Ferguson.com.
Where is Ferguson Waterworks located?
Ferguson Waterworks is located at 960 Mason Way, Medford, OR 97501, USA.
Is there after-hours support or emergency services available at Ferguson Waterworks?
For after-hours emergency, will call, or commercial water heater full service delivery, please call (800) 217-9480.
What points of interest are near Ferguson Waterworks that customers might want to visit?
Nearby places include Walkabout Brewing Company, a local brewery and music venue, and Rogue Seafood Co., a seafood restaurant offering food delivery services.
How can customers utilize nearby businesses like UPS Customer Center or USPS when visiting Ferguson Waterworks?
Customers can conveniently use the nearby UPS Customer Center and USPS post offices for mailing and shipping needs before or after visiting Ferguson Waterworks.