Customer Service
Many customers praised the friendly and helpful nature of the staff, particularly highlighting Kayla and TJ for their excellent communication and support.
Pricing Concerns
Numerous reviews expressed dissatisfaction with pricing, citing quotes that were significantly higher than average and feeling overcharged for services rendered.
Service Quality
While some customers reported excellent service and quick resolutions, others experienced delays and poor communication regarding appointment times.
Technician Performance
Technicians like TJ received high marks for professionalism, efficiency, and thoroughness in their work, contributing positively to customer experiences.