Many customers praised the friendly and professional customer service, highlighting responsiveness and helpfulness.
Communication
There were mixed reviews on communication; while some found it excellent, others experienced issues with delivery notifications and scheduling.
Timeliness
Several reviews noted prompt delivery and pickup, although some customers reported delays and scheduling problems.
Overall Satisfaction
Overall, many customers expressed high satisfaction with the service, recommending the company for its quality and value.
Issues with Billing
A few customers raised concerns about unexpected charges and billing practices, indicating a need for clearer communication on costs.
DR
Diane Ritchie
Nov 11, 2025
5.0
I am a repeat customer and would recommend them to my clients. So easy to schedule and arrange pick up and drop off.
EB
Emma Brennen
Oct 29, 2025
5.0
Easy and consistent communication for both drop off an pick up. Will definitely be using the services again in the future.
JK
Jamie Koeslag
Sep 24, 2025
5.0
So far Cubeit has been very resonsive. Catherine and Agus? have answered questions and made changes to our reservations as requested. No complaints
RL
Rose Laroche
Aug 20, 2025
5.0
We scheduled a pod and due to us not receiving the material we were planning to store it we had to cancel. The company was very understanding and we had no problem canceling. We will definitely use and recommend this company.
NH
Neil Hajhassan
Aug 13, 2025
1.0
The absolute worst storage company to ever give your business to. Terrible customer service, even worse communication. I was informed my container would be delivered on August 12th, I paid the delivery fee and it was confirmed to me on more than one occasion that I would receive it on that day. I paid via credit card the day prior with a FULL confirmation that it would delivered. I had taken time off of work to receive the delivery only to get a phone call from Kristen at 8:34 AM that they would not because my account was once past due, although the bill was now PAID IN FULL. I called and the person on the phone apologized profusely and guaranteed me a delivery date on August 13th. I called in the morning to confirm and Jatinder reversed the decision and said it will not be delivered. She escalated it to Shannon and when she finally responded, it was via email. She refused to take my call and stuck with decision to not deliver it. Complete lack of professionalism. This has caused me immense grief and I lost time at work. THEY ALSO TOOK MY DELIVERY MONEY AND CHARGED ME AN EXTRA MONTH!!! DO NOT, DO BUSINESS WITH THEM, GO ELSEWHERE.
Frequently Asked Questions About Canadian PUPS Portable Storage - Toronto
What services does Canadian PUPS Portable Storage - Toronto offer?
They deliver portable storage boxes that you can fill, then pick up for storage or moving to a new location. Services include storage, moving service, concierge moving service, and delivery.
What are the delivery options available at Canadian PUPS Portable Storage - Toronto?
They offer delivery, same-day delivery, and no-contact delivery services for your convenience.
What are the operating hours of Canadian PUPS Portable Storage - Toronto?
Open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Where is Canadian PUPS Portable Storage - Toronto located?
They are located at 100 Canadian Rd., Scarborough, ON, M1R 4Z5, Canada.
What payment methods are accepted by Canadian PUPS Portable Storage - Toronto?
They accept American Express, Check, Diners Club, Discover, Invoice, MasterCard, and Visa.
Since when has Canadian PUPS Portable Storage - Toronto been established?
They have been established since 1998.
Are online estimates and appointments offered by Canadian PUPS Portable Storage - Toronto?
Yes, they offer both online estimates and online appointments.
Can you name some self-storage facilities near Canadian PUPS Portable Storage - Toronto?
Nearby self-storage facilities include StorageVault Canada, StorageVault Management, Access Storage, Cubeit Portable Storage, and FlexSpace Logistics.
What moving and storage service providers are located near Canadian PUPS Portable Storage - Toronto?
Angel Movers & Storage and Cubeit Portable Storage offer moving and storage services nearby.
Are there any pet services near Canadian PUPS Portable Storage - Toronto that customers might consider?
Yes, nearby pet service providers include Royal Paws Dog Spa, VCA Canada Birchmount Animal Hospital, and The Pooches Playhouse.