TK Elevator has established itself as one of the world's leading elevator companies. Over 1,000 locations around the world provide an extensive network that guarantees closeness to customers. The company's most important business line is the service business represented by over 24,000 service technicians. The product portfolio covers commodity elevators for residential and commercial buildings to cutting-edge, highly customized solutions for state-of-the-art skyscrapers. In addition, it also consists of escalators and moving walks, passenger boarding bridges, stair and platform lifts. Integrated cloud-based service solutions, such as the MAX platform, are gaining in importance. TKE - move beyond.
Absolutely, the worst elevator company in the world! Over the last five years, they have gone from bad to worse. They couldn’t care less about our service needs, and they repeatedly refuse to follow up on TSSA required work, leaving us with violation orders to pay for. DO NOT USE THIS COMPANY!
TM
TSCC1851 Management
Dec 5, 2022
1.0
Terrible company, lack of customer service, no follow through and things needing repair at the condo I am the property manager at. They keep passing on the blame to other and when you call the account rep he says he did not hear about my concern until I told him. Clueless and irresponsible and the sad thing TSSA does not do anything about this either.
If you want to place them in your building to service, you might want to think twice!!
Disappointed and will be looking for someone to take over and do what they are hired to do!
WE
wayne Esterbrooks
Apr 16, 2021
1.0
Back on March 20/21 i was stuck in the elevator in my building ........for 1 hr with another person .
We are both having a panic attacks ........also I needed to use the washroom ......so the teenagers father was angry we will still in the elevator ..............so he was pulling the door on the outside and I was kicking it open on the inside ............we were both safe now , my landlord sends me an invoice and now a notice to pay or get out ....$2820 .......called N5 ..........
I need some help here .................
PB
Perry Best
Jul 6, 2015
1.0
Absolutely the worst company to deal with. Never have I ever experience such a lack of customer service from both the front line employees to the technicians to senior management to even the executives. Problems after problems arise and ongoing promises of when repairs are done are NEVER kept. Their only interest is to charge you money and have you get new elevators which they claim they will service. Don't fall for this. It is a lie.
Escalated our issues to senior management who never returns calls or emails. Escalated to district manager who never once returned a call after leaving 10 messages!
Avoid this company at all costs! Highly highly highly DO NOT RECOMMEND! Google Yelp for reviews of ThyssenKrupp and you will see that it is a worldwide issue. This company is a joke!
Frequently Asked Questions About TK Elevator Toronto Central
Can TK Elevator repair and maintain any brand of equipment?
YES. TK Elevator can maintain and repair any brand of elevators or escalators, any place at any time.
What types of elevator brands can TK Elevator Toronto Central repair and maintain?
TK Elevator Toronto Central can maintain and repair any brand of elevators or escalators, anywhere and anytime.
Where is TK Elevator Toronto Central located?
TK Elevator Toronto Central is located at 517 McNicoll Avenue, North York, ON, M2H 2C9, Canada.
What are the operating hours of TK Elevator Toronto Central?
The business operates Monday to Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Does TK Elevator Toronto Central offer after-hours or 24/7 service contracts?
Yes, they offer 24/7 service contracts for ongoing elevator and escalator maintenance needs.
What elevator-related services does TK Elevator Toronto Central provide?
They offer elevator service, repair, modernization, door repair, winterizing, new elevator construction, escalator maintenance and repair, and elevator design support.
In which areas does TK Elevator Toronto Central provide service?
They provide service in Toronto, York, Regional Municipality of Halton, and Regional Municipality of Peel in Ontario, Canada.
Which languages are supported by TK Elevator Toronto Central?
They provide services in English and French.
How can I contact TK Elevator Toronto Central for service inquiries?
You can reach them by phone at +1 416-496-6000 or visit their website at https://info.na.tkelevator.com/Service-Areas-CA-EN.html for more information.
Are there other elevator service companies near TK Elevator Toronto Central?
Yes, Thyssenkrupp Elevator is nearby and also provides elevator service and industrial equipment solutions, which may be relevant for customers comparing local providers.
What nearby services can customers use before or after visiting TK Elevator Toronto Central?
Nearby services include Uhome Staging for interior design and furniture, Garni Bakery for refreshments, and Cullitons Limousine Service Limited for transportation needs, making it convenient for customers to combine their visit with other errands or appointments.
Are there any recreational or wellness facilities near TK Elevator Toronto Central that customers might visit?
Yes, Shall We Dance Studio offers dance classes and gym facilities, and Buckler Aquatics provides swimming instruction nearby, which customers might enjoy before or after their visit.