ServiceMaster Restore of Aurora-Newmarket

Reviews

• RS

  Rita Signorini

  Sep 22, 2025
  5.0
  We had a major fire in one of our buildings. Jackie Daniels was the Senior Property Manager on the restoration team. She was efficient, always available for last minute changes and very accommodating! Service was 10+++
• TS

  Terry Summers

  Sep 15, 2025
  5.0
  Great experience. Driven by the project manager Jackie D. a significant flood situation was dealt with professionally by all level of subcontractors. Responsive, timely attention throughout the process. Wouldn’t want to go through it again, but if I did I’d hope for this crew.
• RR

  Rebecca Rebecca

  Jun 18, 2025
  5.0
  They are so professional! Our basement is now completely transformed.
• CM

  Christina McBurnie

  May 30, 2025
  5.0
  I wanted to take a moment to share my sincere appreciation for the outstanding service I received from Service Master Aurora-Newmarket. From start to finish, the entire process was handled with professionalism, efficiency, and genuine care. In particular, I’d like to recognize Jackie Daniels for going above and beyond. Her support and calm demeanor made what could have been a stressful experience feel smooth and manageable. She was attentive, responsive, and incredibly helpful every step of the way. Please extend my gratitude to Jackie and everyone involved.
• SS

  Sandy

  Feb 20, 2020
  3.0
  The moving crew was good or at least I thought so until they left. Two days later while dusting my furniture, I discovered they had lifted a night table by the top only and it was severed completely from bottom section. The top section was neatly put back in place so to the eyes all appeared perfect. I was dusting it when the secret was exposed. So I thought hmmm so that was the thud I heard and that is what caused the dent in my new flooring. I was too trusting to think that grown men would be dishonest about a mishap or two. Adding insult to injury, when I reported it, I was told it must have happened after they left as I was quoted as being happy and was watching them the whole time. Never happened! Word to the wise, if you have to use them, watch them without blinking. Just in case, like I, you did not know, there is only 48 hours to report any anomaly. Do not be alone with the movers as who knows how they will react if you witness them trying to 'cover up.' I told them I was just extremely grateful to God that I can report my story. There are honest people out there until you discover ones like these.

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