Business Details
About
Flooring StoreCarpet StoreTile Contractor
For over 80 years, Mill Creek has been supplying the finest quality building materials with the same award-winning service envisioned by its founder, L.E. “Pete” Dunn.
Our carpet division is one of the fastest growing sectors in the Mill Creek family of stores. Arthur Paylor is President of the flooring division and is over Mill Creek Carpet & Tile which started with one location and has now grown to 19 store locations throughout Oklahoma, Kansas, Arkansas, and Missouri. The Mill Creek family of companies’ employs approximately 900 full time employees. In every location, we strive to give our customers a positive experience with our award-winning customer service.
Location
Hours
Reviews
4.7
148 reviews
5 stars
127
4 stars
10
3 stars2
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, particularly Carol and Kurtis, highlighting their patience and knowledge in assisting with selections.
Installation Issues
Several reviews mentioned problems with installation, including delays, incorrect orders, and poor communication regarding scheduling and contractor performance.
Product Quality
Customers expressed satisfaction with the quality of flooring and tile products, noting a good selection and reasonable pricing.
Communication
There were multiple complaints about poor communication, particularly regarding scheduling and updates on project timelines.
Overall Experience
While many customers had positive experiences, some reported significant frustrations, particularly with installation and follow-up service.
- JMJamie MackeyNov 3, 20255.0Easy to work with and get ahold of. Good customer service.
- LDLaura DeLauneOct 29, 20255.0Carol and the entire crew at Mill Creek were fantastic! Carol answered all of my MANY questions, helped me pick out carpet color and explained the whole process in detail. I really appreciate all of the help and professionalism from Mill Creek!
- MMMelissa MillsOct 13, 20251.0They sub out the work to guys that don’t respect or care about your home. They don’t give you a lot of notice when they’re going to show up. They came out multiple times and kept messing up. No pad installed, wrong carpet installed, damaged my walls… I had enough and told them do not come back out here and I will have someone else fix your mistakes. They said they would credit me the remaining balance owed. They put a lien on my property!!!! Do not use them. You’ll regret it.
- LSLinda ShurtzOct 3, 20255.0I have nothing but great things to say about Mill Creek Carpet and Tile in Stillwater, Oklahoma! They were all so patient with me as I slowly figured out what flooring and tile I wanted to use for my remodel, and now I love everything! My experience was a very positive one and I feel like I’ve made friends for life. I highly recommend!
- DFDavid FreemanSep 30, 20255.0Up front pricing, helpful sales people, installer was professional and courteous. Had a day or two delay from projected date of install, but nothing we could not work around.
Frequently Asked Questions About Mill Creek Carpet & Tile
What products and services does Mill Creek Carpet & Tile offer?
Mill Creek Carpet & Tile is a flooring store specializing in carpet and tile products, offering quality building materials and flooring solutions.
Where is Mill Creek Carpet & Tile located?
The store is located at 2223 N Boomer Rd, Stillwater, OK 74075, USA.
What are the business hours for Mill Creek Carpet & Tile?
From Monday to Thursday, the store is open from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
How can I contact Mill Creek Carpet & Tile?
You can reach them by phone at +1 405-332-5565 or by email at rreece@millcreekcarpet.com.
Does Mill Creek Carpet & Tile have an online presence?
Yes, they have a website at https://www.millcreekcarpet.com/, a Facebook page, a Pinterest account, and an Instagram handle @millcreekcarpet.
Which areas does Mill Creek Carpet & Tile serve?
They serve Stillwater and surrounding communities with quality flooring and carpet products.
What notable nearby businesses might I visit when coming to Mill Creek Carpet & Tile?
Nearby businesses include Quality Water Services, Phillips 66 gas stations, and OnCue Express convenience store, which might be useful for complementary needs.
Are there dining options near Mill Creek Carpet & Tile?
Yes, nearby dining options include Kyoto Japanese Restaurant, Pizza Hut, Tacos Los Primos, Don Pibil Stilly Express, Happy Buddha Chinese Food, Maysan Gyro, and Stilly Express Don Pibil.
What recreational venues are close to Mill Creek Carpet & Tile?
You can enjoy local attractions like White Rock Paddle Co. at Boomer Lake for outdoor activities and ManBear Brewery for arts and entertainment.
Are there any health or emergency services near Mill Creek Carpet & Tile?
Yes, LifeNet Emergency Medical Services and Baker Animal Clinic are nearby for medical and veterinary assistance respectively.