Technicians consistently demonstrated professionalism, politeness, and thoroughness in their work.
Customer Service
Many customers praised the friendly and helpful nature of the staff, highlighting their willingness to explain issues and solutions.
Promptness
Customers frequently noted the quick response times and timely arrival of technicians.
Knowledge and Expertise
Technicians were often described as knowledgeable, providing clear explanations and effective solutions to plumbing issues.
Quality of Work
Overall, the quality of work performed received high marks, with many customers expressing satisfaction with the results.
GM
Gregory Mattice
2 days ago
5.0
Chance and the rest of the Roto Rooter crew showed up early and got right to work. They had all the equipment and parts ready to go and worked until the job was done! It was a partial sewer line replacement and they managed to get it done in one day! Cleaned up the yard as well! They were awesome!!!!!!!
SJ
Sherri Jordan
6 days ago
5.0
Professional yet personal, Zack with Roto Rooter unclogged a basement sewer problem with ease and efficiency. I was at my wits end with this problem but was quickly put at ease with an affordable rate that I was given at the beginning of the project. Thank you!
HN
haylei Neubert
Nov 15, 2025
5.0
Dave was kind and quick he got the drain cleared turns out we had a bunch of lint down there and as soon as he pulled it out the standing water in our basement was gone .he recommended an affordable option to prevent blockage in the drain happening again overall we were happy with the service. Also a shoutout to the woman who took the call she was a gem
KB
Kimberly Baranek
Nov 6, 2025
1.0
NOT REALLY A 24 hr SERVICE! TRY SOMEONE ELSE!!
So, I had an emergency last night and I reached out to the number one name that I knew about which was Roto-Rooter. I reached out at 1:36 AM. At 2:26 I called them back and asked if they were able to get a hold of somebody or what was happening. Only to be told that the people that you get on the 24 hour line don’t actually speak to anybody they send information and those people are supposed to reach out to you.
THEY NEVER DID!! At 3:24 I called to cancel them as Rooter Man had just returned my call (from 10 minutes prior) and they were on their way. I probably didn’t need to call and cancel because I don’t believe they were ever going to call.
MR
Michelle R
Nov 1, 2025
5.0
We had a severely clogged drain that started acting up right before a party on a Saturday afternoon. We called and were surprised and relieved they had a technician available to come out. Our technician DD was very positive and professional. He explained everything he was doing, what he thought the problem was, and how long it would take. I would request both this company and DD specifically for any future service. Great job!
Frequently Asked Questions About Roto Rooter Plumbing & Drain Service
What are the operating hours of Roto Rooter Plumbing & Drain Service?
Roto Rooter Plumbing & Drain Service is open Monday through Saturday from 8:00 AM to 4:00 PM and closed on Sundays.
Where is Roto Rooter Plumbing & Drain Service located?
The business is located at 5278 Telegraph Road, Toledo, OH 43612, United States.
How can I contact Roto Rooter Plumbing & Drain Service?
You can reach them by phone at +1 419-476-8648 or email at service@toledorotorooter.com.
What types of payment does Roto Rooter Plumbing & Drain Service accept?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Since when has Roto Rooter Plumbing & Drain Service been serving the community?
They have been serving Lucas, Wood, and Monroe County since 1935.
What services does Roto Rooter Plumbing & Drain Service provide?
They specialize in plumbing and sewer cleaning services.
Are there any building supply stores near Roto Rooter Plumbing & Drain Service?
Yes, ABC Supply Co. Inc., a building supply and hardware store, is located nearby.
Can I find automotive repair services near Roto Rooter Plumbing & Drain Service?
Yes, several automotive repair shops like Jeff's Collision and Faurecia Exhaust System are located close by, which might be helpful if you need vehicle services before or after your visit.
Are there convenient options for fueling or quick snacks near Roto Rooter Plumbing & Drain Service?
Yes, there are gas stations with convenience stores such as S&G 57 and Sunoco nearby, which offer fuel and quick food options.
What leisure activities can I enjoy in the vicinity of Roto Rooter Plumbing & Drain Service?
Nearby you can find several bowling alleys including All Strikes Lanes and The New Glass Bowl Lanes, great for entertainment before or after your appointment.