Customers consistently praised the professionalism, knowledge, and helpfulness of the staff throughout the sales and installation process.
Installation Quality
The installation teams received high marks for their efficiency, attention to detail, and cleanliness during and after the installation.
Product Satisfaction
Many customers expressed satisfaction with the quality and appearance of their new windows and doors, noting significant improvements in aesthetics and functionality.
Communication
Customers appreciated the clear communication regarding timelines, installation processes, and follow-up services.
Mixed Experiences
While most reviews were positive, a few customers reported issues with installation quality and customer service follow-up, indicating room for improvement.
FB
Faye Balsmeyer
Nov 14, 2025
4.0
It's a great looking french door. Service is great, employees from sales to installers and everyone in between are very professional
CS
Cheryl Swiller
Nov 13, 2025
5.0
We installed all new windows in our house this summer. We are very happy with the windows and the entire process. Great quality, less street noise, warmer and very pleased with the new look. Everyone from our sales person, to the office people, to Kip our neighbor who steins for them, to the very professional installers, a father son team, were all great to work with. A few years back we replaced patio doors and were very pleased, that's why we went to them again for our windows. Highly recommend!!
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Becky Rahe
Oct 20, 2025
5.0
From start to finish I could not be happier! Jeff Richards is my Sales Representative and he was wonderful! He was able to answer all my questions and shared so much about Andersen Windows! He stopped by during install to check in on progress and answered any of my questions. He definitely goes above and beyond! I recommend Jeff if you are looking to make the step for windows.
Tom Snyder and his crew were the installers and they were amazing at their craft! I would want them back They were respectful of my home and cleaned up after themselves. I would request Tom and his crew to do any work done for future projects!
I am a very satisfied customer! I love my new windows and what a difference they make.
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Susan Wensink
Oct 17, 2025
5.0
Had 11 new windows installed, 10 of which are awnings. I love the look of these windows! Our salesman and our installers were all wonderful. Highly recommend RbA.
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Don Dudley
Oct 14, 2025
5.0
Great service and the installers did a amazing job very helpful and friendly showed up on time and knocked the project out fast and efficient. I'm so happy with this I'm definitely going to have them come out and install a new back door. Highly recommended.