Six Floors Down

Reviews

• SC

  Steve Cornwell

  Jan 30, 2025
  5.0
  We had LVP installed just after Christmas and couldn't be happier with the whole process. Valerie at the office was office was awesome. First of all she would not hesitate to order full sized samples from a vendor. She was not judgy at all when it came to how picky you could be on price or style. The install crew was great as well. They were really respectful and came back to touch up some small nicks in the baseboards that occurred during install.
• AF

  Anita Fischer

  Aug 21, 2023
  5.0
  I searched for a year and a half for the right people to do my 3Season patio concrete flooring. I kept coming back to Steve Noel. Even with his quiet demeanor, his vast knowledge, experience & confidence tells you exactly what you need to know, in your particular situation, yet without the sales fluff. He gained my trust and I felt assured he understood my concerns & needs (even tho I was repetitive in letting him know what they were) but in comparison to my research and meetings with many others before 'n after my initial meeting w/Steve... there just wasn't any! The flooring was done and is exactly how I imagined it to be! The team of workers came timely & Mike (team lead) went over what was being done, answered my questions & reassured me I was gonna love it! The office (Valerie) later contacted me to be sure I was satisfied with the results & if not to be sure to let them know! This entire team was nothing less than awesome every step of the way! On a scale from 1 >10 ... I give them an 11! Thank you!
• KC

  Kathleen Chizmar

  Apr 17, 2023
  5.0
  Our entire experience was great with this company. Installers were exceptional and Valerie is certainly an asset to the business. I would highly recommend.
• CP

  Cody Powers

  Jan 15, 2023
  5.0
  I have been looking forward to leaving this review since my initial visit to Six Floors Down, hoping the install would match up to my in-store experience. The store has plenty of flooring options to choose from without being overwhelming. Valeri was an absolute delight. She was so welcoming and helpful throughout the process. I really appreciated how well she communicated everything with me from estimates to the install date. I sincerely wish every business owner was like Steve. He is a straightforward, honest businessman who prioritizes his customers. He immediately gave me up-front pricing without any gimmicks or sales strategies. Not once did I feel pressured to pick a particular option but rather, I was able to take my time debating over several samples and colors. Steve also worked around my schedule for the measurement appointment and I feel like this speaks volumes to how much he cares about his customers! Lastly, I was beyond impressed by the install crew! They were punctual, personable, and treated my home with the utmost care and respect while moving furniture and installing the carpet. I was in awe of how labor intensive the job itself was but not once did they slow down or appear to cut corners with their attention to detail. When there was a question about the padding, Randy called Steve to verify instead of simply guessing. They treated my home as if it was their own and all of the rooms look incredible! I am so thrilled with not only my flooring choices but also the quality of my experience at Six Floors Down from start to finish!
• LM

  Linda Murray

  Aug 3, 2022
  5.0
  What a fantastic company! I happened upon Six Floors Down while I was shopping for flooring for my basement. Other companies had tried to upsell me to a product I could not afford, convince me to "buy today and I can give you a deal", or offer a decent product with installation 2 months out. In talking with Steve, he steered me to a product within my budget that met my needs and looks good. A bonus for me was that there were 2 warehouses that had the product in stock and could ship right away. My order was placed on July 1, was shipped promptly, and installation was completed on July 20. The installation crew was polite, professional, and did a great job cleaning up when they were finished. I highly recommend Six Floors Down for anyone looking for flooring.

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