Ohio Water Heaters

4.8
411 reviews

About

Water Heater ServiceWater Heater SalesPlumber
Our company, Ohio Water Heaters, began it’s business 50 years ago, all the way back in 1970. It was started by a veteran of the Army and Navy, with the aim to deliver exceptional service to the community. We have diligently and passionately been serving the Central Ohio area with our plumbing and water heater services. We are a family-owned and operated company that started small but grew in leaps and bounds over the last few decades in Ohio. We have experience in not just installing and repairing water heaters but also manufacturing and selling them over the years. We also offer a complete line of plumbing, water softening and filtering, and solar services to residents of the Central Ohio area.

Location

Ohio Water Heaters
13799 Nantucket Avenue, Pickerington, OH
43147, United States

Hours

Reviews

4.8
411 reviews
5 stars
380
4 stars
10
3 stars
3
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, responsive, and professional customer service, highlighting quick communication and helpfulness.

Professionalism

Technicians were frequently described as knowledgeable, courteous, and efficient, completing jobs promptly and thoroughly.

Timeliness

Many reviews noted the company's ability to provide same-day service and quick response times to urgent issues.

Quality of Work

Overall, customers expressed satisfaction with the quality of installations and repairs, often mentioning clean work and attention to detail.

Pricing

While many found the pricing competitive and fair, a few reviews mentioned concerns about high-pressure sales tactics and diagnostic fees.
  • AR
    Andrew Ray
    Jan 2, 2026
    5.0
    Josh, Elizabeth and Tammy were absolutely amazing. Took what have could have been a bad day into something that wasn’t too bad. Prices were reasonably and communication was top notch. I highly recommend!
  • KD
    Kassie Diehm
    Dec 30, 2025
    5.0
    Our furnace was acting up and we weren't sure what was going on. We reached out and got a call the same day and a service technician, Doug, coming out to check things. It turns out it was an issue with our filter since the size we need isn't produced any more. Doug was very helpful and professional. He offered to get us a quote to help address the furnace filter opening so that it will go back to taking a filter size that is standard.
  • ME
    Matt Elliott
    Dec 30, 2025
    5.0
    I contacted Ohio Water Heaters about a noise in my furnace and received immediate response, easy scheduling and steady updates by text right up to the service call. Very professional, gave good guidance on maintenance, and answered all my questions. Definitely recommend OWH!!
  • NT
    Natosha Tarbert
    Dec 30, 2025
    4.0
    Elizabeth and Josh were great. Very professional and polite. Josh had a bad night with his auger breaking during use but, we were able to get it fixed and we all had a good laugh. Josh was able to get the clog out of our drain with the second auger he used. They had it finished within an hour.
  • NM
    Nolan McKendry
    Dec 9, 2025
    5.0
    I recently had an exceptional experience with Ohio Water Heaters, and I’m thrilled to share why they deserve a full five-star rating! From the very first contact, their customer service was top-notch — friendly, responsive, and genuinely helpful. They took the time to understand my specific needs and provided clear, honest advice about the best water heater options for my home in Ohio. The installation team was punctual, professional, and highly skilled. They worked efficiently without cutting any corners, ensuring that every aspect of the setup was done perfectly. I appreciated how they maintained a clean work environment and respected my home throughout the process. Their expertise was evident as they explained each step and answered all my questions patiently. What really sets Ohio Water Heaters apart is their commitment to quality and customer satisfaction. The equipment they installed is energy-efficient and has made a noticeable difference in my water heating performance and energy bills. Plus, their pricing was transparent and fair, with no hidden charges, which made me feel confident in my investment. Since the installation, the system has been running flawlessly, providing consistent hot water whenever I need it. They also offered excellent follow-up support and maintenance tips to keep everything in great shape long-term. It’s clear that Ohio Water Heaters stands behind their work and truly values their customers. If you’re in Ohio and need reliable, professional water heater services, I highly recommend Ohio Water Heaters. Their combination of expert knowledge, outstanding service, and quality products makes them the best choice. I couldn’t be happier with my experience and give them five stars without hesitation!

Frequently Asked Questions About Ohio Water Heaters

What services does Ohio Water Heaters provide?

Ohio Water Heaters offers water heater installation, repair, manufacturing, and sales, as well as plumbing, water softening, filtering, and solar services in the Central Ohio area.

Where is Ohio Water Heaters located?

Ohio Water Heaters is located at 13799 Nantucket Avenue, Pickerington, OH 43147, USA.