Business Details
About
HVAC ContractorAir Conditioning ContractorAir Quality ConsultantHeating ContractorEmergency PlumbersPlumberWater Heater SalesWater Heater ServiceWater Purifiers
As one of Northeast Ohio’s premier, fourth-generation, family-operated heating and air conditioning companies, we’ve spent the last 9 decades crafting our services to perfectly fit the ever-changing needs of our customers. We hold ourselves to the highest of standards - consistently investing in our people, processes and the latest in HVAC & plumbing technologies in order to provide our family, friends and neighbors with the most dependable, comfortable and healthy indoor environment possible.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
6,632 reviews
5 stars
6,364
4 stars
159
3 stars27
2 stars17
1 star65
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and thoroughness of the technicians.
Response Time
The business received positive feedback for quick response times, especially in emergency situations.
Customer Experience
Many reviews highlighted friendly and courteous service, with technicians taking the time to explain issues and solutions.
Pricing Concerns
Some customers noted that the pricing can be higher compared to competitors, but many felt the quality of service justified the cost.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the company to others.
- DWDan Weingart5 days ago5.0I highly, highly recommend working with Jackson Comfort. Bill, Cody, and the rest of the team (apologies that I cannot recall everyone's names) went above and beyond with a complicated installation of a natural gas furnace in my garage. They couldn't have been more pleasant to be around throughout the day, and were highly capable of getting the job done. I especially appreciated the care that they took to ensure that the install was completed safely, and Cody for taking extra time to recommend the best placement for the carbon monoxide monitor. 10/10 experience from start to finish.
- LJLaticia Jolly6 days ago5.0Jackson Comfort Services were awesome. After being cheated out of 1650 by another company, they reassured me that they were going to help me. They were here on time and explained the process completely. They added a few upgrades that my previous furnace did not come with. Anthony and the other tech was friendly and knowledgeable. I am glad I went with them for my furnace needs.
- DCDonna CovoloNov 11, 20255.0I am very satisfied with the work that Cardi performed on my hot water tank. He was professional, efficient, personable, and very kind. I will definitely be a return customer and will request Cardi In the future. I think that Jackson Comfort is very lucky to have Cardi as an employee. I feel that I can trust Jackson Comfort Services.
- DDDavid DixonNov 4, 20255.0Had a great first experience with Jackson Comfort and David L. Had an electric hot water tank that was dying a slow, painful & expensive death. David recommended a high-end unit to replace the 10-year old builder's grade model in my home. The entire experience was exceptional. The install was impressive. David used tarps and drop cloths to make sure my home was protected. Communication was superior. Extremely happy with the end product. Have Jackson scheduled back next week to do an HVAC check-up.
- EKElena KucharskiNov 1, 20255.0No one wants to hear you need to replace your heat pump system. Andy Swartz and Jordan Cramer very professionally worked to make sure the need of a new unit was necessary. Bill Pace spent time evaluating the heating needs of my house. After he made recommendations we agreed on replacement. Cody, McCann and Brett Szuhay handled removal and installation of the heat pump system. They replaced the old system. They handled problems needed to make the new system operate properly. All of the technicians mentioned above answered my questions in a way I could understand what was needed. Their professionalism is the reason I have a new system operating and providing a comfort zone. Jackson Comfort lives up to the highest level of customer services. Alex.
Frequently Asked Questions About Jackson Comfort Services
What services does Jackson Comfort Services provide?
Jackson Comfort Services offers installation, service, repair, and maintenance for heating, air conditioning, plumbing, and related systems.
Which brands does Jackson Comfort Services work with?
They work with brands like Aprilaire, Bradford White, Burnham, Daikin, Lennox, and Navien.
Where is Jackson Comfort Services located?
They are located at 499 E Twinsburg Rd, Northfield, OH 44067, USA.
What are the operating hours for Jackson Comfort Services?
They operate 24 hours a day, 7 days a week.
How can I contact Jackson Comfort Services?
You can call them at +1 330-468-3111 or email customerservice@jacksoncomfort.com.
Does Jackson Comfort Services offer financing options?
Yes, they accept financing along with American Express, Cash, Check, Discover, Mastercard, and Visa.
Which areas does Jackson Comfort Services serve?
They serve multiple cities in Northeast Ohio, including Aurora, Bainbridge, Independence, Highland Square, Brecksville, Solon, Kent, Streetsboro, Akron, Cuyahoga Falls, and Munroe Falls, as well as Summit County and several postal codes.
What nearby businesses might I visit when coming to Jackson Comfort Services?
Nearby places include Painter Bros of Akron and Solon for painting services, Sharkbuds Dive Adventures for scuba diving, and the local Nordonia Landscape Supplies for home improvement needs.
Are there any automotive services near Jackson Comfort Services?
Yes, nearby automotive services include Ray's Automotive, DY's Auto Repair, The Muffler Boss Auto Care and Detail Center, No Stress Auto Repair, and Cash For Cars - Cleveland East.
What nearby recreational or wellness facilities can customers visit around Jackson Comfort Services?
Customers can visit underground yoga studios like Underground Yoga for wellness classes or Fit ForMe gym for fitness.