Business Details
About
Heating ContractorAir Conditioning ContractorHVAC Contractor
We are a step above all others in quality and customer satisfaction. Our highly trained staff is qualified to service almost all makes and models of heating, cooling and ventilating equipment and provide warranty services on all brands.
Location
Hartland & Wilken Custom Heating & Cooling
9507 Milan Road, Milan, OH
44846, United States
Reviews
4.6
143 reviews
5 stars
124
4 stars2
3 stars
4
2 stars0
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised the friendliness and professionalism of technicians, while others reported rude interactions and poor communication from office staff.
Technical Expertise
Many customers highlighted the technicians' knowledge and efficiency in diagnosing and fixing issues, with several specific mentions of individual technicians providing excellent service.
Timeliness
Customers appreciated the prompt response times for service calls, with many noting quick appointments and timely arrivals by technicians.
Installation Quality
Positive feedback on installation work, with customers expressing satisfaction with the quality and professionalism of the installation process.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing high service charges and unexpected costs, particularly regarding warranty issues.
- BNBrenda “Bee” NemecDec 22, 20251.0Horrible, without heat for a week! Company put in new heat pump in June. Did not put heat strips in . I just called and a rude woman whonwhonnot give her name, mad a comment under her breath, saying she really didn't care ! WOW JUST WOW,RUDE !! I WAS THEN PUT ON HOLD, WHEN I ASK TO SPEAK TONHER SUPERVISOR.. FINALLY HUNG UP!! YOUR COMPANY SHOULD OF EXPRESSED THE PART! YOU FORGOT ! YOU ALSO SHOULD PAY MY ELECTRIC BILL! WHAT A HORRIBLE BUSINESS TO HAVE A RUDE WOMAN MAKING COMMENTS.. BEWARE, THEY REALLY DON'T CARE!
- BSBrent SullenbergerDec 20, 20255.0Brandon was polite and friendly. He quickly diagnosed the issue, explained what was going on and what repairs were needed effectively. Very grateful for the kindness and the competent, efficient, work.
- RLRichard LillNov 24, 20251.0Terrible customer service
- DDdebbie dobsonNov 1, 20255.0Awesome employees!!! Such a nice company to have out for maintenance and repairs on our boiler. Thanks again
- WKWard KehrOct 31, 20255.0Brandon, super at his job & understands how to evaluate a problem & fix the issue! Very pleased with his work!
Frequently Asked Questions About Hartland & Wilken Custom Heating & Cooling
What services does Hartland & Wilken Custom Heating & Cooling provide?
They service almost all makes and models of heating, cooling and ventilating equipment and provide warranty services on all brands.
Where is Hartland & Wilken Custom Heating & Cooling located?
It is located at 9507 Milan Road, Milan, OH 44846, USA.
How can I contact Hartland & Wilken Custom Heating & Cooling?
You can contact them by phone at +1 419-668-7785 or email at theresa@hartlandmechanical.com.
What types of equipment does Hartland & Wilken service?
They service almost all makes and models of heating, cooling, and ventilating equipment.
Does Hartland & Wilken Custom Heating & Cooling offer furnace repair and water heater repair?
Yes, they specialize in furnace repair and water heater repair among other HVAC services.
What categories does Hartland & Wilken Custom Heating & Cooling fall under?
They are categorized as a heating contractor, air conditioning contractor, and HVAC contractor.
Are there any nearby places I can visit around Hartland & Wilken Custom Heating & Cooling?
Yes, nearby places include The Beach Life LLC, SouthernCare hospice and pet hospice, Invicta Resolutions marketing agency, and U-Haul Neighborhood Dealer for truck rentals.
If I'm visiting Hartland & Wilken Custom Heating & Cooling, what local services could I also visit for home improvement?
You can visit nearby contractors like Olde Towne Remodeling & Restoration, Smith Custom Cabinets LLC, and Diyanni Homes for home improvement services.
What healthcare services are nearby Hartland & Wilken Custom Heating & Cooling?
Nearby healthcare services include SouthernCare, which offers hospice and pet hospice services.
Where can I find marketing and real estate services near Hartland & Wilken Custom Heating & Cooling?
Invicta Resolutions and Ascension Marketing Inc provide marketing services nearby, while Avoca Properties offers real estate agent services.