Hartland & Wilken Custom Heating & Cooling

4.6
137 reviews

About

Heating ContractorAir Conditioning ContractorHVAC Contractor
We are a step above all others in quality and customer satisfaction. Our highly trained staff is qualified to service almost all makes and models of heating, cooling and ventilating equipment and provide warranty services on all brands.

Location

Hartland & Wilken Custom Heating & Cooling
9507 Milan Road, Milan, OH
44846, United States

Reviews

4.6
137 reviews
5 stars
121
4 stars
2
3 stars
4
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by the technicians, highlighting their responsiveness and willingness to explain issues clearly.

Professionalism

Technicians were frequently described as knowledgeable, punctual, and thorough in their work, contributing to a positive overall experience.

Quality of Work

The quality of installations and repairs received high marks, with several customers expressing satisfaction with the efficiency and effectiveness of the services provided.

Communication

While most reviews noted good communication, there were some complaints about delays in follow-up and issues with customer service responsiveness.

Pricing Concerns

A few customers expressed dissatisfaction with pricing, particularly regarding unexpected charges and warranty issues, indicating a need for clearer communication about costs.
  • DD
    debbie dobson
    Nov 1, 2025
    5.0
    Awesome employees!!! Such a nice company to have out for maintenance and repairs on our boiler. Thanks again
  • WK
    Ward Kehr
    Oct 31, 2025
    5.0
    Brandon, super at his job & understands how to evaluate a problem & fix the issue! Very pleased with his work!
  • SA
    Sam Ahner
    Aug 26, 2025
    5.0
    The two gentlemen that came to put in our new furnace and air conditioning were phenomenal! I appreciate how friendly, hard working, timely, trusting, and knowledgeable they were. Great company to work with - highly recommend!
  • JB
    Janice Bagent
    Jul 31, 2025
    5.0
    Last year, my husband and I decided to install central air. We have three —and four-floor units keeping our house cool, and running those units was expensive.💸 We have a boiler and didn't want to switch to forced air. Jake came out, looked at our options, and placed the unit in the attic. He had his guys come out to install the new system and vents. They did a professional job. (Look great) Unfortunately, it was installed in Oct, so we couldn't try it. The weather was great for attic work, 🛠🌡but not warm enough to run the air conditioning.☀️ We were excited to try it out this summer🌞; it has been awesome. Our whole house is comfortably cool at 69°, and in a time when electricity rates went up, we are saving $100🤑💵 a month on our electric bill. (This unit is working on paying for itself 😊) Having Hartland install our central air was the best decision😉. We thank you for the kool 🤑summer this year!
  • GH
    Gay Houck
    Jul 30, 2025
    5.0
    I had new water heater installed this morning. Parker was the installer and he was very knowledgeable, friendly and informative. He's been to my house before and he's very thorough and also cleans up after he's done with my work. I started using Hartland for all my plumbing and HVAC work and so far I'm very happy with them.

Frequently Asked Questions About Hartland & Wilken Custom Heating & Cooling

What services does Hartland & Wilken Custom Heating & Cooling provide?

They service almost all makes and models of heating, cooling and ventilating equipment and provide warranty services on all brands.

Where is Hartland & Wilken Custom Heating & Cooling located?

It is located at 9507 Milan Road, Milan, OH 44846, USA.