Customers consistently praised the friendly, professional, and responsive service from the Viking team.
Professionalism
Technicians were noted for their punctuality, knowledge, and thoroughness in completing tasks.
Quality of Work
Many reviews highlighted the high quality of work performed, including installations and maintenance services.
Communication
While most feedback was positive, there were instances of poor communication regarding follow-ups and scheduling.
Pricing
Customers appreciated the reasonable pricing, although some expressed concerns about markup on parts.
RL
Robin Lamb
Oct 30, 2025
5.0
Very easy-to-use work with and showed complete professionalism! Would recommend to everyone!
MV
Marty V
Oct 6, 2025
4.0
GREAT CUSTOMER SERVICE 👌🏽
Third one is a charm, they say. I called OneHour, Mr. Comfort, then as I was driving to work, the Viking van was in front of me and I called the number on the back. The owner answered, such great customer service and so personable and professional, transferred me to his assistant Stephanie who is GREAT, we set the appointment for the following week (it took OneHour two weeks to set up my appointment for the following month). Jake and Dana came early and took GREAT care of my vents. Jake explained quite a bit about the situation with my vents and the process, he set the expectation as to what and how it was going to happen. Jake is extremely personable, approachable, and down to earth. Dana also friendly and approachable.
I give them 4.5 stars out of 5, only because they stepped on my brand new carpet without covering it, which I know some places have something that sticks to it, and there was vent residue on my bed which I would have covered with plastic if I would have known.
We live and we learn. Though I did ask if I needed to move or do anything.
Again, 4.5 out of 5 is extremely good. I highly recommend Viking, I've already told a few friends and my boss to hire this company. Hands down I will hire them again when I purchase my forever home; already told Jake about it. Thank you Viking 😊
RO
Raymond Olenic
Oct 4, 2025
2.0
Viking replaced a water heater located on our second floor. They were very responsive and offered a good price vs big box stores They installed a Bradford White heater, vs. the lesser brands others offered. The installation team was very professional and polite during the removal and installation.
Unfortunately, a drain from our AC was removed during and not properly reinstalled which resulted in condensate from the AC leaking into the room below and causing drywall damage.
I reported the problem to Viking, and was pleased that the woman I spoke to was very apologetic, stating that the matter would be referred "to the owner."
However, apparently the message never got sent or was ignored, so the 2 star rating is due to that lack of concern.
I cannot recommend Viking.
SW
Saundra Wieser
Oct 1, 2025
5.0
Used Viking for approx 5 yrs for furnace/air check ups and dryer vent cleaning. Always professional and do good work.
Frequently Asked Questions About Viking Heating & Air Conditioning LLC
What Is the Typical Cost for a Whole House Air Duct Cleaning?
Typically, the cost for a whole house air duct cleaning ranges from $450- $600. Call us today to get an estimate!
What's the Cost of a Typical Furnace Tune-Up?
Typically, the cost of a furnace tune-up is only $99!
What's the Cost of a Typical Air Conditioning Tune-Up?
Typically, the cost of an air conditioning tune-up is only $99!
What Is the Cost of a New Comfort System Installation?
The cost of a typical new comfort system is anywhere from $3,000 to $8,000. Call us today to talk about your home's needs and get an estimate.
How Much Will a New, Energy-Efficient HVAC System Save Me in Energy Costs?
Typically, a new system will save you between 20% and 40% on your energy bill! Call us today to get started!
What services does Viking Heating & Air Conditioning LLC provide?
Viking Heating & Air Conditioning LLC offers residential and commercial HVAC services including heating and air conditioning service, repairs, installations, air duct cleaning, and air purification.
What are the operating hours of Viking Heating & Air Conditioning LLC?
The business operates 24/7 with emergency services available at all times.
What payment methods are accepted at Viking Heating & Air Conditioning LLC?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
How much does a typical whole house air duct cleaning cost?
The typical cost for a whole house air duct cleaning ranges from $450 to $600. Contact them for an estimate.
What is the cost for a furnace tune-up?
A furnace tune-up typically costs only $99.
How much does an air conditioning tune-up usually cost?
An air conditioning tune-up typically costs $99.
What is the price range for installing a new comfort system?
Installing a new comfort system usually costs between $3,000 and $8,000. Call to discuss your needs and get an estimate.
How much can I save on energy costs with a new energy-efficient HVAC system?
Installing a new energy-efficient HVAC system can save you between 20% and 40% on your energy bills.
Which cities does Viking Heating & Air Conditioning LLC serve?
They provide services to cities including Miamisburg, Centerville, Bellbrook, Beavercreek, Kettering, Middletown, Springboro, Oakwood, Franklin, Carlisle, Germantown, West Carrollton, Moraine, Fairborn, Dayton, Huber Heights, and Englewood among others.
What are some nearby places of interest to Viking Heating & Air Conditioning LLC that customers might visit?
Nearby places include Star City BBQ for dining, Great Miami Veterinary Care for pet health services, and Dollar General for general shopping. Customers can visit these locations before or after their HVAC service appointment.