Business Details
About
Flooring StoreFlooring ContractorCarpet StoreCarpet InstallerFloor Refinishing ServiceWood Floor Installation Service
Welcome to Marshall Flooring, your number one source for all things floors. We're dedicated to providing a wide selection across the best products. We are particularly passionate about carpet, luxury vinyl, hardwood, laminate and tile flooring.
Marshall Flooring has design experts on hand waiting to help you determine your next steps in the buying experience. From high-end to the budget conscious buyer, we have products to help meet all of your needs. As a family owned and operated business, we pride ourselves in taking good care of our customers. Come see us where we will treat you like part of the community.
We offer free in-home estimates and unparalleled service. Contact us today and put our many years of experience to work for you!
Location
Hours
Reviews
4.9
414 reviews
5 stars
390
4 stars
13
3 stars5
2 stars0
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, helpfulness, and communication skills of the staff throughout the purchasing and installation process.
Installation Quality
The installation teams received high marks for their efficiency, attention to detail, and professionalism, with many customers expressing satisfaction with the final results.
Product Selection
Marshall Flooring offers a wide variety of flooring options, and customers appreciated the guidance provided by sales staff in selecting the right products for their needs.
Communication Issues
Some customers experienced delays and miscommunication regarding inventory and installation schedules, which detracted from their overall experience.
Repeat Business
Many customers indicated they would return for future flooring needs, highlighting their long-term satisfaction with the company.
- EGerica graff1 day ago5.0We had a great experience at Marshall Flooring. Arlie was knowledgeable and communicative. Our carpet install was also easy and quick.
- DHDavid Hauserman5 days ago5.0Arlie was wonderful to work with. The carpets were installed quickly and with great attention to detail. Excellent communication throughout the process and a great organization to work with. Highly recommend!
- DMDan MedveJan 5, 20265.0Great service and knowledge about the products. We were in and out so fast and Laura B listened to what we wanted and was quick to identify the preferred color and carpet.
- DDDaryl DeckardDec 26, 20255.0We put carpet squares in our basement. Install team was great and finished product is exactly what we wanted
- DMDavid MamoneDec 17, 20255.0They did a beautiful job on installation. Arli our Marshall rep was great.Explained the products and very professional Thank you
Frequently Asked Questions About Marshall Flooring
What products and services does Marshall Flooring offer?
Marshall Flooring specializes in a wide selection of flooring products including carpet, luxury vinyl, hardwood, laminate, and tile. They also provide carpet installation, floor refinishing, and wood floor installation services.
Where is Marshall Flooring located?
Marshall Flooring is located at 1451 Som Center Rd, Mayfield Heights, OH 44124, USA.
What are the business hours of Marshall Flooring?
Marshall Flooring is open Monday and Thursday from 9:00 AM to 7:00 PM, Tuesday, Wednesday, Friday, and Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
Does Marshall Flooring offer free estimates?
Yes, Marshall Flooring provides free in-home estimates to help customers with their flooring needs.
How can I contact Marshall Flooring for services or inquiries?
You can contact Marshall Flooring by phone at +1 440-449-4977 or by email at matt@marshallcarpet.com.
Which cities does Marshall Flooring serve?
Marshall Flooring serves the cities of Chagrin Falls, Cleveland Heights, Cleveland, Mayfield Heights, and Pepper Pike in Ohio.
Are there dining options near Marshall Flooring?
Yes, nearby dining options include First Watch - Mayfield Heights for breakfast and brunch, 56 Kitchen offering American cuisine, and Juicy Seafood Cleveland Mayfield Heights for seafood lovers.
What shopping centers or stores are near Marshall Flooring?
East Gate Shopping Center is nearby, along with retail stores like Old Navy, Five Below, and Toy"R"Us, providing a variety of shopping options.
Are there any beauty or wellness services close to Marshall Flooring?
Yes, you can find Great Clips hair salon, Ulta Beauty, and Benefit Cosmetics BrowBar near Marshall Flooring for beauty and wellness needs.
What amenities can customers find near Marshall Flooring to make their visit convenient?
Customers can access ATMs like Chase ATM and LibertyX Bitcoin ATM nearby, as well as pharmacies like CVS Pharmacy and health services at MinuteClinic and NOMS Mayfield Physical Therapy.