Business Details
About
PlumberHVAC ContractorElectrician
Homes and businesses rely on Apex Pros as their reliable plumbing, heating, cooling and electric pros in Lancaster, Ohio and surrounding areas. Our team of highly skilled technicians are available to serve your needs day or night! We’re the Home of the Pros, and that’s not just a slogan. Our team brings many years of experience with all manner of plumbing, heating, cooling and electrical systems and services, and we do all that we can to provide our customers with the highest caliber of results. When you need plumbing, heating and cooling services in Lancaster, Ohio and surrounding areas, rely on the Apex Pros, where we provide 5-star service for every customer, every time.
Location
Apex Plumbing, Heating, and Air Pros
110 West Chestnut Street, Lancaster, OH
43130, United States
Hours
Reviews
4.8
466 reviews
5 stars
423
4 stars
21
3 stars5
2 stars5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Many customers praised the excellent communication and responsiveness of the scheduling team and technicians.
Quality of Work
Overall, customers were satisfied with the quality of work performed, noting thoroughness and efficiency.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that estimates were higher than expected.
Timeliness
Customers appreciated the prompt service and quick response times for appointments.
- BSBaron Singleton4 days ago4.0Justin was professional, courteous, and knowledgeable about our issues. He performed his duties quickly and even started cleaning up messes that I was going to clean up. He went above and beyond what I was expecting. Had the price been a little lower, I would’ve given 5 stars.
- JJjulie jennaNov 14, 20255.0I had a sump pump with battery back up, installed today by Alex from Apex plumbing, and I highly recommend him to anyone looking for an honest, professional, and skilled plumber. He presented all the options available, explain the cost, and discuss the pros and cons of each, allowing me to make a pressure free decision. The installation looks great, and he cleaned up the area afterwards. Throughout the process, he maintained a professional and friendly demeanor. Highly recommend.
- DCDanny CarbaughNov 12, 20255.0The communication was outstanding for the schedule team to the installation team, was sent a photo of the technician so we knew who to look for. Technician was outstanding, did not try to oversell, sold us a product for our needs, clean, efficient, and room is better than when Julian Williams came, Thanks again Julian and will use Apex Pros again.
- HAHelena AbidinNov 6, 20255.0Our well pump and pressure tank completely died on us on Tuesday night leaving us without any running water. Chad and Melvin did a great job coming out, replacing our pump and pressure tank while also being a joy to have a conversation with. They left all of our areas cleaner than when they originally arrived and were in and out in less than a day. Super great guys and highly recommend them if you’re looking for any type of plumbing work done. They were super polite, funny, and knowledgeable. I’ve used apex before in the past and will definitely be recommending either of these two for any of our future needs!
- DWDennis WeidnerNov 3, 20255.0It may have been a great price, I didn't shop around as much as I should have. But Rob was very friendly. He also gave me multiple options for the new hot water tank. He laid out the costs vs benefits and didn't try to up-sell me once I made a choice. He went back to get the tank I selected. Removed the old one, added the new one. He did have to call in Hunter, another tech to help to get the old tank out. It had a sludge build up because of a well issue. It was a mild delay, but not an extra charge. Very happy with the work, will update if something sideways happens, but that seems highly unlikely.
Frequently Asked Questions About Apex Plumbing, Heating, and Air Pros
What services does Apex Plumbing, Heating, and Air Pros offer?
Apex Pros provides plumbing, heating, cooling, and electrical services including AC repair, heating repair, plumbing, electrical work, drain cleaning, sewer repair, AC installation and maintenance, furnace repair, maintenance, and installation.
Where is Apex Plumbing, Heating, and Air Pros located?
Apex Pros is located at 110 West Chestnut Street, Lancaster, OH 43130, United States.
What are the operating hours of Apex Plumbing, Heating, and Air Pros?
They operate 24 hours a day, 7 days a week, offering service anytime you need them.
How can I contact Apex Plumbing, Heating, and Air Pros?
You can reach them by phone at +1 740-677-6570 or by email at service@apexpros.com.
Does Apex Plumbing, Heating, and Air Pros accept financing or credit card payments?
Yes, they accept American Express, Visa, Mastercard, cash payments, and also offer financing options.
In which languages does Apex Plumbing, Heating, and Air Pros provide service?
They provide services in English.
How can I schedule a service appointment with Apex Plumbing, Heating, and Air Pros?
You can schedule a service appointment through their website contact page at https://apexpros.com/contact-us/.
What nearby dining options are available when visiting Apex Plumbing, Heating, and Air Pros?
Nearby dining options include The Well, a vegetarian café and smoothie bar, and Whit's Frozen Custard of Lancaster, ideal for meals or treats before or after your visit.
Are there any nearby financial services close to Apex Plumbing, Heating, and Air Pros?
Yes, nearby financial service providers include Snyder & Company, McLain Hill Rugg & Associates, Andy Ogilvie - Ameriprise Financial Services, and Edward Jones - Financial Advisor Joe Barrows, useful for handling financial needs after your visit.
What nearby community and government offices are near Apex Plumbing, Heating, and Air Pros?
Nearby you can find the Fairfield County Prosecutor's office, Fairfield County Building Department, Lancaster Army Recruiting Company, and United States Postal Service, helpful if you need access to government or community services.