Customer Service
Customers consistently praised the outstanding customer service, highlighting responsiveness and professionalism, particularly from technician Jeremy.
Timeliness
Many reviews noted the company's ability to provide same-day service and quick response times, often arriving within hours of the call.
Quality of Work
The quality of plumbing work was frequently commended, with customers expressing satisfaction with repairs and installations, often noting thoroughness and attention to detail.
Pricing
Customers appreciated the fair and reasonable pricing, often comparing it favorably to other companies.
Communication Issues
Some reviews mentioned problems with communication, including missed appointments and lack of follow-up, indicating a need for improvement in this area.